Sun May 15, 2022 8:09 pm
Since the SAS Lounge in Helsinki closed, Star Alliance does not offer ANY lounge access, not even to the Aspire Lounge. Why not? There are several LH flights to FRA and MUC every day and the SAS flights, all feature Business Class. My gate agent told me that the "SAS Lounge will never re-open because the terminal will be re-configured". Helsinki is a major airport and is Corona not just an excuse today? Can/should status members and Biz-Class passengers ask for re-imbursement if they pay for the Aspire Lounge?
In other major cities where SA does not have its own lounges, it has a contract with a lounge operator, why not here? No lounge, no food, just water, no inflight magazine, mandatory face masks.... flying LH into/ out of Helsinki is far from great.