Does anyone have experience of how long it takes easyJet to fork out for expenses ( hotel and new flights ) when they
cancel your flight ? Claimed 7 weeks ago now, heard nothing except given a reference number.
Appreciate they have more than normal to deal with currently.
Thanks.
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- davidjohnson6
- Posts: 3930
- Joined:
Re: easyJet flight cancellation compensation
TC - I think you need to write a nasty letter to Easyjet HQ, addressed to the company secretary (look on Companies House website) with some words, in big bold capitals, like
"LETTER BEFORE ACTION - YOU MUST PAY MONEY WITHIN SEVEN CALENDAR DAYS OR ACTION MAY BE TAKEN THROUGH THE COURTS. YOU MAY HAVE TO PAY ADDITIONAL MONEY AS PART OF THE COURT PROCESS"
Not a nice thing to do... but usually quite effective
https://www.gov.uk/get-information-about-a-company
http://www.moneyclaim.gov.uk/web/mcol/welcome
Or, if you can't be bothered, have a chat with Bott & Co
https://www.bottonline.co.uk/
"LETTER BEFORE ACTION - YOU MUST PAY MONEY WITHIN SEVEN CALENDAR DAYS OR ACTION MAY BE TAKEN THROUGH THE COURTS. YOU MAY HAVE TO PAY ADDITIONAL MONEY AS PART OF THE COURT PROCESS"
Not a nice thing to do... but usually quite effective
https://www.gov.uk/get-information-about-a-company
http://www.moneyclaim.gov.uk/web/mcol/welcome
Or, if you can't be bothered, have a chat with Bott & Co
https://www.bottonline.co.uk/
Re: easyJet flight cancellation compensation
Thanks. I already have Bott & Co on the case for easyJet wriggling out of the EU261 compensation for the cancellation.
May just add the expenses claim to this.
May just add the expenses claim to this.
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- eurotrader85
- Posts: 546
- Joined:
Re: easyJet flight cancellation compensation
My experience they are not very good. Try their best to weasel out of everything. I was on the phone a fair few times before they reimbursed me, on a premium rate line, and then they reimbursed me the amount in a foreign currency that was worth less.
Re: easyJet flight cancellation compensation
Had queit a few cancellations during 2020 and 2021 and received it within the two weeks - never more than three.
It took Ryanair about 9 weeks this year to compensate me for a delay that they immediatle acknowledged was there fault - I had to keep going on web-chat and kept asking for it to be esculated, which it did. I'd also suggest sending an old-fashioned letter to easyJet as well
It took Ryanair about 9 weeks this year to compensate me for a delay that they immediatle acknowledged was there fault - I had to keep going on web-chat and kept asking for it to be esculated, which it did. I'd also suggest sending an old-fashioned letter to easyJet as well
Re: easyJet flight cancellation compensation
I recieved easyJet's expense claim refund in around 6-7 weeks. Just lost a bit on the exchange rate they used ( CHF to GBP ) but still at least they forked out what was due to me for stranding me in ZRH. Not happy they wriggled out of the EU261 compensation payment, so I have Bott & Co claiming that on my behalf.
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