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Topic Author
Posts: 4589
Joined: Tue Feb 20, 2007 6:25 am

Best airline apps

Sat Nov 12, 2022 4:38 pm

It was not long ago that it occurred to me that I am now doing everything I need to do to book a flight, check-in, make changes and manage so much of the process only on the airline’s app and almost exclusively on my cellphone.
I keep discovering new features, some of which are very convenient and others that are simply fun. I marvel at how sophisticated technologically they have become and that I never use my laptop anymore.

I would assume that some airlines have been devoting a lot of time and money into developing a robust and very easy to use app, and others may just be doing the basics. IMHO, the airlines who develop and innovative their technology will reap the rewards in the long run. The app is becoming (has become) one of the most powerful ways customers experience the brand.

Which airlines globally have leading, sophisticated apps. Is there a clear winner or are the large players basically on par with each each other?

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Joined: Wed Jul 13, 2022 3:29 pm

Re: Best airline apps

Sat Nov 12, 2022 7:17 pm

United. No competition in my opinion.
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Joined: Thu Jun 27, 2019 7:45 am

Re: Best airline apps

Sat Nov 12, 2022 8:59 pm

KLM had a great app but the app was taken over by AF and now it is bad. Shame! Hopefully it will be improved. The Schiphol AirPort app is great to track your flight!
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Joined: Mon Jun 20, 2016 10:10 pm

Re: Best airline apps

Sat Nov 12, 2022 11:40 pm

SAS did a major new release of their app a few days ago - it's significantly improved compared to the previous version
Posts: 9128
Joined: Thu Mar 10, 2005 6:56 pm

Re: Best airline apps

Sat Nov 12, 2022 11:42 pm

I've used WS, AC, UA, DL, AA apps frequently over the last several years and just started using the WN app - they all seem pretty much the same to me.
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Joined: Mon Nov 14, 2022 12:05 pm

Re: Best airline apps

Mon Nov 14, 2022 4:11 pm

To track your flight, the Schiphol AirPort app is fantastic.
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Re: Best airline apps

Wed Nov 16, 2022 8:19 pm

Definitely United.
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Joined: Wed Nov 23, 2022 4:41 am

Re: Best airline apps

Thu Nov 24, 2022 5:33 am

The Schiphol AirPort app is wonderful for tracking your travel.
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Joined: Tue Aug 23, 2022 3:40 am

Re: Best airline apps

Thu Nov 24, 2022 9:19 pm

Definitely Delta.
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Joined: Wed Mar 02, 2022 8:08 am

Re: Best airline apps

Fri Nov 25, 2022 12:04 pm

mesasurf wrote:
Definitely Delta.

I agree, DLs App is my absolute fav
Posts: 640
Joined: Sat Mar 20, 2021 5:24 pm

Re: Best airline apps

Fri Nov 25, 2022 12:26 pm

Best one I've used is easyJet - especially good when there's delays.
Topic Author
Posts: 4589
Joined: Tue Feb 20, 2007 6:25 am

Re: Best airline apps

Fri Nov 25, 2022 4:18 pm

Seems like (from this small sample) that the airlines are rather on parr?

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