For those of you who work at an airline, I'd like to share something with you and would like to hear your opinions and responses. I have 3 examples of how our management treats us. These are NOT unusual circumstances: this is the usual and typical treatment we normaly receive.
1st Example: One of our co-workers, whose name I shall not reveal for privacy reasons, is a 17-year veteran & was diagnosed with cancer a year and a half ago. She has been out on medical leave since then. She was recently told by her doctors that they could no longer do anything for her in regards to treatment and, basically, told to live the rest of her days to the fullest.
Per our company's policy, when an employee is on medical leave you are not authorized to travel unless you obtain prior approval to do so. This is policy has been in place for a while. I have known of other employees whose request were approved while they were on medical leave in previous times.
This 17-year old veteran went to management and requested an emergency pass to her home country of Colombia (she lives in S.Florida). Management denied her request, the exact reason why I am not fully clear yet.
She then asked if she could travel as another employee's guest. The request was also denied.
If an employee elects to purchase a Full-Fare ticket, we get a 20% discount off whatever fare you pay. Considering her medical bills and how expensive fares are to Colombia , she was willing to purchase a Full Fare ticket and requested to get the 20% discount. This request was also denied.
After much employee uproar, management decided to allow her the 20% discount.
We were so dismayed by this type of behaviour that we, the employees, decided to donate money to help pay-off her ticket.
She didnot ask for an emergency pass to go on vacation: she requested a pass to say good-bye to her family in Colombia, make some closure, and return home.
Our question is: is it normal now-a-days for management to be so cold and uncaring? Is it normal not to show any kind of compassion? Is it normal to be so heartless and mean spirited? It really costs the company nothing to issue an emergency pass. (Many other passes have been issued for less reasons). Why didn't they just tell her hurry up and die?
One of our best employees, a 28-year old veteran, retired this past week. The man was not only a wonderful person, but an excellent employee with dignity, good judgement, knowledgeable, dependable and highly respected by everyone.
It looked like management didnot plan any kind of farewell for him (keep in mind this employee was highly trusted) since we all knew he was retiring a month in advance.
Some employees decided to order food and hire a Mariachi band on his last day of work. We all chipped in and donated money for this cause since many of us knew beforehand that management was getting ready to do the usual: nothing.
The band arrived unannounced on the designated date and took everyone by surprise, including the retiring employee, the workforce, and even the passengers. It was very emotional for everyone, including paxs, as the Mariachi played their songs. Afterwards the employee was walked & serenaded through the terminal.
In the meantime, the agents who set up this surprise contacted the Aviation Dept. to allow us to use the auditorium for free for just a few hours and share the food available and say farewell. The Aviation Dept. agreed.
To our disbelief, our management was "participating in the festivities" including eating the food. The only thing they provided were 2 inserts of sodas...which probably came from 1 of the 4 cxld flts we had that day.
Some of us were shocked to see such display of hypocrisy.
3rd example: (I'll use myself as an example on this one)
Last year, on my way to work in May'06, I had a car trailing me for a couple of miles. I knew & could tell the guy behind me was running late. We all know how it feels to run late for work when work is "at the airlines".
Reaching the employee parking lot, I showed my I.D. I entered the lot & due to cross-traffic I had to stop (not abruptly). Knowing the guy behind me was rushing I veered off a little to the right in order to avoid him hitting me and allow him to pass me at the corner if he wished to do so. When the cross-traffic cleared I released my brakes and felt the bang behind me. They guy finally ran into me. He was a pilot for another airline. He admitted guilt, was very nice, gave me all his info voluntarily, jumped back into his car and sped off in order to make his sign-in on time.
I stayed behind making my calls to work, the insurance company, etc. and fixing my bumper in order to drive the car and park it. I informed my supvrs before anyone else of the situation and when I got to work, I clocked in 1 minute late. Literally. My hands were dirty and greasy, I was sweaty, and the 2 members of management who knew of my predicament saw me when I walked in and asked me if I was o.k.
Surprise surprise: Management did not want to excuse my 1 minute tardiness....even though I have not been late to work since 1992 or 1993!
The supvrs jumped to my defense, and after 30 minutes of arguments, pulling and tugging and heated conversations, a member of management finally came to me and advised me that my shift could be modified by 30 minutes or nothing. So, in order to keep my attendance spotless I elected the shift modification. Considering we are paid by the hour, I ended up losing almost 30 minutes of pay. The pay I lost doesn't bother me, but the principal of it all and the lack of any consideration. It costs the company nothing to have given me the first 15 minutes off since I get paid by the hour.
I know it's been a long thread and I apologize. but what I want to know if there are any airline employees out there who are treated in a similar manner. Anyone?
As I said, these aren't unusual circumstances. This is routine, daily, normal treatment of employees at our station.
Everything is NO, NO, and NO.
I could go on and on with other examples but I wont. This is some of the reasons why we are so demoralized & disgusted with the attitude of management.
You are welcome to share any stories that you want. I'll be curious to compare what's out there.