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Best In (Y) Class

Thu Jul 24, 2008 1:48 pm

This is for those of us who, even on business travels, tend to be travelling in Economy. Lets face it, 70-90% of the seats are generally in the Economy section, but the best of the best tend to be defined by those few seats up front.

Well I would like to hear from my jet setting peers in the back of the bus. Who has the best economy products out there. Think globally, and not just domestic or international.

Sometimes it can be a small as fresh baked cookies, or a lumbar support in the seat. It can be legroom, or IFE. What is it that sets the 1 hour and 15 minute flight apart from the "Other Guy", or what is it that makes that 9.5 hour hop across the ocean just a little bit more bearable.

Thanks for your answers!

Its all relative, but for me...

KLM has the best IFE over the Atlantic (from Europe), AF has the best (free) wine. OS had lumbar on their seats on the 343s, and AirBerlin has pretty good legroom.
United has Ch. 9 and IFE on all mainline aircraft, JetBlue has Satellite TV and free checked bags. NW still has free alcohol over the Atlantic, and great AVOD on the A330s.
Paper makes an airplane fly
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RE: Best In (Y) Class

Thu Jul 24, 2008 1:54 pm

AAs 772 economy seats are some of the widest in the sky. Remarkably comfortable especially for a US airline. I have only flown Y on AA 777s once or twice though. Fortunately, I usually upgrade on those overseas flights.
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RE: Best In (Y) Class

Thu Jul 24, 2008 1:58 pm

There are many sufficient Economy Class products out there.

However, the Singapore Airlines New Economy Class is an extremely good product and is the best.

The ergonomically designed seat provides more than 33" of legroom while the seat is the widest in its comparable class at 19", nearly 2" more than traditional Economy Class seats.

Further, New Economy Class passengers get to experience over 1008 entertainment options through KrisWorld. Also included is office productivity software which can be used with a mouse or keyboard attached via the USB port. There is also a video in port so that you can hook up your DVD player allowing viewing on the 10.6" high-resolution LCD screen.

Exclusive to Singapore Airlines is the bright white light from under the LCD screen that can be activated to provide a comfortable environment for all while being unobtrusive at night time.

The product is not just the seat.

Economy Class meals and beverages are of very high quality with some being designed by a leading panel of chefs in Singapore Airlines' International Culinary Panel.

Finally, all passengers receive the Inflight Service Even Other Airlines Talk About.
Anyone can fly, only the best Soar.
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RE: Best In (Y) Class

Thu Jul 24, 2008 1:59 pm

VS I have liked for their IFE; however their service to/from JFK-LHR could be a hit or a miss.
BA has decent IFE; however their service was much better in my case as compared to VS on that particular day.
9W has awesome service on board their aircraft. At least domestically in India. Same goes for IT.
WN still serves coke & pretzels for a 40 min flight to MDW from CMH Big grin
I will get to try out AA over the atlantic in Sept. so I can comment on AA after that trip  Wink

Quoting TomFoolery (Thread starter):
AF has the best (free) wine

Concur there...

Quoting TomFoolery (Thread starter):
United has Ch. 9

Concur there as well...
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RE: Best In (Y) Class

Thu Jul 24, 2008 3:06 pm

Unfortunately, I have not had the great oppertunity to experience the likes of SIA.

I have heard from folks who were a bit disapointed with Emirates, Y service tends to be a bit cramped. It could also be the sourness of being stuck in the middle seat in the middle of the plane.

I do understand that some of the Asian carriers are indeed a class act.

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RE: Best In (Y) Class

Thu Jul 24, 2008 3:27 pm

AF fot even champagne in Tempo class across the Atlantic...
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RE: Best In (Y) Class

Thu Jul 24, 2008 3:44 pm

Well, I can only speak for the carriers I've flown with, however:

on long-haul-travel IMO EK sets the path - great service even in Y (e.g., you get your coffee served on a tray, not just handed out the cup) with an AVOD-system ("ICE") that leaves nothing to wish for. The 10-abreast seating in the 777s make the seats a little narrow (on the Airbusses, they have the common 8-abreast), but legroom is excellent. On long flights, to me AVOD and legroom are more important than other features, so that makes them the big winner.

Across the pond there is not too much difference, but it seemed to me that NWs A330s (I've just flown them in C) have good seats and certainly PTVs. I cannot compare they Y-class service to others... LH (not even small amenities, no PTVs), DLs 767s and UA 744s (no PTVs, limited alcohol) are the least favorible.

For Intra-Europe flights, I really do like:
Air Berlin - they serve free coffee, coke etc. and a warm pretzel or sandwich even on short domestic flights - besides, their fares are awesome if booked in advance
Malev - they served full meals even on the 1:15 flight from TXL to BUD, when I flew them 2 years ago

The least favorible is: SAS - they charge for drinks in Y as do Easyjet or Ryanair...
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RE: Best In (Y) Class

Thu Jul 24, 2008 4:22 pm

From what I have flown on Emirates has a superior Y class product. I am sure the new Singapore product is just as good or better. Emirates IFE is the best hands down.
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RE: Best In (Y) Class

Thu Jul 24, 2008 5:39 pm

I have flown twice in the recent months with AM MEX-GRU on 777-200ER (ex-RG planes, not the new-builds) and I find the 34-inch pitch to be the best feature of the planes as configured by AM, and also an advantage that few other carriers can be matched. Even though AM's food portions have been downsized a little and that the AVOD IFE is good but not as brilliant as BA's, LA's or QF's, the extra-roominess for me is tops and I do not hesitate to recommend AM's 777 service in coach. Plus, the attentiveness and friendliness of the crew members is also a big plus.

QF is also great (I did LAX-SYD and MEL-LAX in 744ERs plus a couple narrowbody domestic flights) and I found QF to be brilliant. While not as roomy as AM's 777s, the QF 747's seats in the back of the plane are great because it is only 2-4-2 as the fuselage narrows towards the tail. Plus, their AVOD IFE is very, very good and their inflight service is definitely world-class.
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RE: Best In (Y) Class

Thu Jul 24, 2008 6:03 pm

Quoting Crasnavad (Reply 7):
I am sure the new Singapore product is just as good or better. Emirates IFE is the best hands down.

Having recently flown SQ LAX-NRT-SIN-DPS-SIN-TPE-LAX, The service provided by the cabin crew was great but I was not really overwhelmed by the inflight service itself. The quality of the meals were okay (but they ran out of my first choice meal for 5 of the 8 meal services, and I was in the middle of the cabin), the IFE on the 744 did not really work well (but there was a lot of choice) and the seat comfort and pitch were really quite average. All in all, the service was not bad but given all that I had previously heard about SQ, I was a bit disappointed.
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RE: Best In (Y) Class

Thu Jul 24, 2008 10:22 pm

Virgin America has a neat IFE compared with many other airlines.
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RE: Best In (Y) Class

Fri Jul 25, 2008 2:39 am

Quoting Ppcd (Reply 10):
Virgin America has a neat IFE compared with many other airlines.

Definitely concur there. I've only flown them in F (which was fantastic!), but my parents and brother flew VX in Y last month from SAN-SFO-IAD. They all loved it, including my dad who has back problems and usually hates flying. My mother in particular liked the RED system a lot.
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