Tower Air was the worst flying exprience of my entire life. Thank g-d they are gone and I think they could of lasted because of cruise passengers, such as myself.
Celebrity Cruises booked my family's group on a Tower Air flight from JFK
in a cruise-air package. Heart of the February NY cold weather, line outside streches forever to check-in. Once inside, absolute chaos as no "employee" knew what was going on. Flight delayed near 12 hours and no reason given at all.
Treated like absolute cattle inside the "terminal" pushed around by staff, forced in lines for no reason, etc.
I few members of my group actually called the local news, who said they would have come but did not have a crew avaialable.
Needless to say, plane had half of the in-flight audio not working. Half of the overhead lights not working and a crew who spoke no english and had no idea what to do on a plane..
Cutting though time to stick to Tower Air. Land in SJU
as boat leaves, Celebrity does nothing to help. Route oursleves through Antigua to meet up with boat, sleep outside on a bench with my grandmother and wild dogs. LIAT was great......
Cruise ends and we had spoken to our travel attendent to get us the hell off of Tower so he had booked us on TWA, which was great. We get to SJU
and just out of curiosity look at Tower's desk, had a sign saying something about "back Tuesday...wait." This was Saturday, this was when they officially went out....and we rejoiced in the airport, so no one would have to go through that again,