|Quoting AR385 (Reply 5):|
Try the same. Just be well dressed, be polite, try to be engaging, smile, and don´t tell any stupid story that "you need some extra space due to some condition you have". Just be honest.
As my father always said: It never hurts to try.
|Quoting alsberg (Reply 7):|
Also, do you think it would help to mention that the UA agents were rather rude on the phone when responding to a simple question?
|Quoting alsberg (Thread starter):|
I'm booked on a UA reward ticket in business class, and Monday is the first leg of my trip ORD-DUS. I'm currently routed through MUC, and on the 20:50 flight out of ORD. LH said on the phone that they have availability on the 16:35 from ORD-DUS non-stop, but I need to call UA to change it. When I called UA to ask them if they can change it, they couldn't. I don't live far from ORD, so if I showed up and there is still availability on the non-stop would they let me on it?
|Quoting AR385 (Reply 12):|
Let me know how it goes!
|Quoting thegman (Reply 13):|
It is likely because it is a UA reward ticket on UA metal. Why would UA pay for you to fly on LH?
|Quoting zrs70 (Reply 14):|
It could be that LH has award inventory in their system, but it is not being made available to UA. Thus the response from the UA agent.
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