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SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 3:34 am
by transaeroyyz
My brother just texted me their flight 10 days ago from YYZ to MCO took a detour flight to Cozumel Mexico to deliver an aircraft part for one of their planes there! 4 hr extra delay! Passengers were peeved to say the least. Is this common, legal, never heard of this happening before.

[Edited 2016-02-03 19:43:12]

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 3:45 am
by toltommy
10 days ago? You guys should talk more. Not according to flightaware. There's nothing out of the ordinary. That doesn't even make sense on many levels. I'm throwing the BS flag on this.            

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 3:57 am
by longhauler
I just checked Sunwing's flights 30, 32 and 68 for the last few months, and nothing did anything like you describe.

Quoting transaeroyyz (Thread starter):
Is this common, legal, never heard of this happening before.

It is legal, but not at all common.

Notwithstanding what a 4 hour delay does to the operation and customer relations. It would just be cheaper to send it airfreight or charter a small jet!

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 4:03 am
by mayor
Quoting longhauler (Reply 2):
Notwithstanding what a 4 hour delay does to the operation and customer relations. It would just be cheaper to send it airfreight or charter a small jet!

That's what FedEx or the other airlines are for. Nothing unusual to see an a/c part brought over to another carrier to send out or to have another carrier meet one of your flights to pickup a part.

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 4:58 am
by transaeroyyz
Sorry it was Sun Jan 31st 10:25am from MCO to YYZ...   

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 5:11 am
by robsaw
Presumably this flight:


https://flightaware.com/live/flight/SWG33/history/20160131/1525Z/KMCO/MMCZ

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 6:51 am
by cabochris
Ok, this operation is something.. I needed to get to Calgary from SJD asap. Westjet was full, so I went Sunwing. Once in the air we were told we were going to Vancouver. Cabin crew gave up explaining and hid in the back. Landed in Vancouver, completed CBSA inspection, retrieved baggage, hauled bags from ITB to domestic terminal, dropped bags at sunwing check in, waited, boarded, flew to Calgary 3 hours after landing in Vancouver. Why? I asked the crew... crew change. Capt was sympathetic, but explained the logic as this was what you get for paying $1000 for a 6 night stay and flight to/from Cabo...

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 8:26 am
by PanHAM
Passengers are just self loading cargo. Real cargo is handled with care.

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 12:36 pm
by csturdiv
Quoting toltommy (Reply 1):
10 days ago? You guys should talk more. Not according to flightaware. There's nothing out of the ordinary. That doesn't even make sense on many levels. I'm throwing the BS flag on this.            

I'm throwing the BS flag on this                I haven't talked to my brother since Christmas. Living half a world apart and having different time schedules makes it very hard to talk to family. I'm not even sure what you were going at with your comment and how it applies to the OPs post.

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 3:24 pm
by cedarjet
Sometimes planes have to make unscheduled en route stops -- for fuel, to change crew, to drop / collect pax. It's not desirable and airlines will do what they can to avoid it, but it's often the lesser evil than cancelling / stranding punters etc. It's not "treating passengers as cargo".

RE: SWG Treats Its Passengers As Cargo

Posted: Thu Feb 04, 2016 8:31 pm
by ACDC8
Quoting transaeroyyz (Thread starter):
Passengers were peeved to say the least.

There's a shocker  

So getting tired of the "ordeals" people have with certain airlines. If they were truly that bad, they wouldn't be in business anymore, but yet here they are, filling their planes with passengers year after year.

RE: SWG Treats Its Passengers As Cargo

Posted: Fri Feb 05, 2016 4:49 am
by csturdiv
Quoting cedarjet (Reply 9):
It's not "treating passengers as cargo".

Treating passengers as cargo would mean they were loading passengers in one of these.  

https://upload.wikimedia.org/wikipedia/commons/1/15/Germanwings_Container_03.jpg

RE: SWG Treats Its Passengers As Cargo

Posted: Fri Feb 05, 2016 5:11 am
by ACDC8
Quoting csturdiv (Reply 11):
Treating passengers as cargo would mean they were loading passengers in one of these.  

Sunwing operates 737s, so just up the conveyer you go LOL  

RE: SWG Treats Its Passengers As Cargo

Posted: Sat Feb 06, 2016 1:36 pm
by roseflyer
While possible I think that is really bad planning if Sunwing did that. Kalitta flies Falcon cargo jets that are often used to expedite parts for grounded planes. Kalitta is based in Michigan so it would be a whole lot better that making a stop on a revenue flight.

RE: SWG Treats Its Passengers As Cargo

Posted: Sun Feb 07, 2016 2:53 am
by diverted
These stories come up every single winter, without fail.
I remember when I was still working airport level, having WG pax checking in for their flight and being advised of 18+ hour delays. Why? Because their aircraft was still sitting on the ramp after going AOG and needed to bring yesterday's load of people to Cuba first.

Quoting cabochris (Reply 6):
Capt was sympathetic, but explained the logic as this was what you get for paying $1000 for a 6 night stay and flight to/from Cabo...

Ding ding. I avoid them like the plague for this reason alone.

RE: SWG Treats Its Passengers As Cargo

Posted: Sun Feb 07, 2016 8:19 pm
by MesaFlyGuy
Looks like Sunwing flight 765 from SXM to YULis making a stop in POP today.