RyanAirB737 wrote:My flight was one of these lucky ones, on October 10th. We diverted to SLC. I knew this would be a possibility before I booked the ticket -- most did not and were between annoyed and irate. We diverted to SLC as expected. We spent about 20 mins taxiing to the most remote part of the airfield and there were apparently problems with the refueling truck from the conversation I overheard from the crew. We were on the ground for over an hour. There were three trucks at one point. We arrived at 7am and departed at 9pm, so it was about a 7 hour flight.
When we arrived, our bags for Burbank were listed as carousel 5. They actually came out on carousel 3 which was labeled "Salt Lake City."
We got a $25 comp which was nice. I wasn't expecting even that.
They said the reason was heavy prevailing winds, short runway, and full flight. One passenger complained "why didn't you fill the tanks, we paid for this flight!" Sigh.
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