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dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 7:52 am

Quoting Psych (Reply 97):
What about these more recent two? I see one showing normally in the rejection section, but the other is just a default image. So apparently not all rejections have been 'lost'.

Paul, I am unable to see anything but default images for any of your rejections. This should not be the case.

Quoting Psych (Reply 97):
Is there any likelihood of the 'disappeared' image being restored for subsequent appeal?

I wish I knew, but given past experience, I wouldn't get your hopes up.

Quoting eskillawl (Reply 99):
but now is almost every thumbnail/small photo is default again.

I just checked your queued images, and I can see the thumbnail for all of them.
 
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seahawk
Posts: 10417
Joined: Fri May 27, 2005 1:29 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 12:24 pm

I had a photo in the queue that disappeared. It had not been accpeted and it is also not listed as rejected or still in the queue.
 
eskillawl
Posts: 93
Joined: Wed Jan 04, 2012 6:31 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 12:59 pm

Quoting dlowwa (Reply 100):
Quoting eskillawl (Reply 99):
but now is almost every thumbnail/small photo is default again.

I just checked your queued images, and I can see the thumbnail for all of them.

So do I now, but not earlier today. Great that you guys seem to have fixed this problem.
 
PHX787
Posts: 7892
Joined: Thu Mar 15, 2012 7:46 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 2:38 pm

Ok thanks for the update and the hard work.

Nice to see another Japanese user on here (Yoshio! よろしくね!)

I'll just wait to see what the screeners say about my photo since only one view is corrupted.
 
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817Dreamliiner
Posts: 3598
Joined: Sun Jul 27, 2008 4:12 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 6:49 pm

Just uploaded a photo to my queue. Both seem to be showing all views fine at the moment. No default image, they only one showing default is the rejected photo.
 
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PanAm_DC10
Community Manager
Posts: 4137
Joined: Wed Aug 23, 2000 7:37 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 8:44 pm

Quoting PHX787 (Reply 103):

May I ask where the 1 corrupted image is please so we can take a look?

Quoting 817Dreamliiner (Reply 104):
they only one showing default is the rejected photo.

Are you still seeing this as default or displaying normally now?

Thanks and regards

Paul
 
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817Dreamliiner
Posts: 3598
Joined: Sun Jul 27, 2008 4:12 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Thu Apr 11, 2013 8:55 pm

Quoting PanAm_DC10 (Reply 105):
Are you still seeing this as default or displaying normally now?

As of a few seconds ago, its still showing default for the thumbnail and the small view, the large view is fine. Thats only for the rejected photo, the 2 photos in my queue are showing fine for all views.
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 12, 2013 6:55 am

Hi everyone,

It seems things are slowly returning to normal; uploads should be possible now without any corruption, and we have recovered most of the images from the screening log. As such, screening has also (slowly) started again, and we will get to work trying to get the queue back down again.

You may upload freely now, but please keep an eye on your images in the queue over the next few days just to make sure everything is as it should be. If you see any problems, please let us know here.

Dana
 
dazbo5
Posts: 2719
Joined: Tue Mar 29, 2005 8:05 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 12, 2013 7:24 am

Quoting dlowwa (Reply 107):
If you see any problems, please let us know here

Some of the recent acceptances are still displaying as soft as thumbnails. Having just looked through the first few pages of recent additions, there are 4 or 5 that are showing as soft.

Darren
 
angad84
Posts: 2137
Joined: Mon Nov 05, 2012 3:04 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 12, 2013 7:29 am

Just uploaded a shot, all seems well. Thanks to the a.net team for working to resolve this.  
 
dazbo5
Posts: 2719
Joined: Tue Mar 29, 2005 8:05 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 12, 2013 8:33 am

Quoting dlowwa (Reply 107):
If you see any problems, please let us know here.

Another problem I'm seeing, the edit button on uploaded photos in the queue is only available on about half of my queued photos.

Other than that, all seems well. Thanks to the devolopers for troubleshooting and getting it sorted. All we need now is some sun!

Darren
 
unattendedbag
Posts: 2196
Joined: Wed Oct 08, 2003 10:35 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 3:18 am

Quoting dlowwa (Reply 107):
It seems things are slowly returning to normal; uploads should be possible now without any corruption, and we have recovered most of the images from the screening log. As such, screening has also (slowly) started again, and we will get to work trying to get the queue back down again.

Great work Head Screeners! We have no idea how difficult it is to take our complaints and forward them to faceless developers who aren't always forthcoming with information or action, all while you do your best to wear a smile.

It doesn't go unnoticed. Thank You!
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 10:34 am

Quoting unattendedbag (Reply 111):
We have no idea how difficult it is to take our complaints and forward them to faceless developers who aren't always forthcoming with information or action, all while you do your best to wear a smile.

Indeed, though I can't say I've kept a smile on the whole time through this episode. It has been frustrating to say the least.

In any case, this will hopefully be one of the last updates: most issues have now been resolved. There remains only a small problem with how thumbnails are being displayed, but this is a minor issue compared to what we've had to deal with over the past few days. Screening should be running normally shortly, and uploads can also proceed as normal.

Again, should any other issues pop up, please let us know.
 
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ThierryD
Posts: 2038
Joined: Sun Dec 04, 2005 6:58 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 10:51 am

Quoting dazbo5 (Reply 108):
Some of the recent acceptances are still displaying as soft as thumbnails.

This is true indeed. If your images are affected by this, please be aware that a re-upload ( https://www.airliners.net/reupload/ ) will solve this issue.

Kind Regards,

Thierry
 
ilpavone2004
Posts: 99
Joined: Wed Feb 20, 2008 1:18 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 12:15 pm

Hello Everybody,

last week i had 2 photos in the appeal queue that didn't have the thumnail problem but they seems to be disappeared and i didn't receive any email-rejection, nor i see them in the rejection list on the website.
Should i re-upload those photos and write that they were in the appeal queue?

Regards,

Mattia
 
Newark727
Posts: 2693
Joined: Tue Dec 29, 2009 6:42 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 2:13 pm

Thank you very much for keeping us posted.  
 
PHX787
Posts: 7892
Joined: Thu Mar 15, 2012 7:46 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat Apr 13, 2013 2:54 pm

Quoting PanAm_DC10 (Reply 105):
May I ask where the 1 corrupted image is please so we can take a look?

Hey! Sent u a PM with the link to the uploaded image on here.

If you didn't get it please let me know.

-Zach
 
Psych
Posts: 3013
Joined: Tue Nov 16, 2004 1:17 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 14, 2013 8:09 am

Having been away for the last week, I am glad to see things returning to something like normality on the site - though I too see some very soft thumbnails with acceptances.

Last weekend I took the advice and removed my uploads from the queue that had corrupted medium format images. I have now uploaded those again, and all seems okay, apart from the fact that now when I check I see the medium and small format images as horribly oversharpened. Generally I never looked at these sizes before, but is this evidence of something still being amiss?

The 'large' images look okay from my initial examination but - given the seriously tight criteria we uploaders have to satisfy - we need to be confident that the uploading process isn't adding any kind of compression/altering our edits in any way.

Cheers.

Paul
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 14, 2013 8:54 am

Quoting ilpavone2004 (Reply 114):
Should i re-upload those photos and write that they were in the appeal queue?

There is still a small chance that the lost appeals may be recovered, so please wait a few days before doing so.
 
dazbo5
Posts: 2719
Joined: Tue Mar 29, 2005 8:05 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 14, 2013 9:04 am

Quoting Psych (Reply 117):
I see the medium and small format images as horribly oversharpened

Having looked at a few of mine in the queue, I must agree. I wouldn't normally look at the small or medium photos, only the large but after you mentioned it, I'm seeing the same. The large version looks fine, but the small and medium are looking jaggy / oversharp.

Darren
 
ilpavone2004
Posts: 99
Joined: Wed Feb 20, 2008 1:18 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 14, 2013 12:13 pm

Quoting dlowwa (Reply 118):
There is still a small chance that the lost appeals may be recovered, so please wait a few days before doing so.

Thanks for letting me know.
 
PHX787
Posts: 7892
Joined: Thu Mar 15, 2012 7:46 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 14, 2013 1:47 pm

HEY! Thanks for fixing it guys. I re-uploaded my photo.

-Zach
 
eskillawl
Posts: 93
Joined: Wed Jan 04, 2012 6:31 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Tue Apr 16, 2013 8:37 am

Sad to see that the problem is back. Meanwhile you maybe should close the upload page or attach some kind of warning so that the que wont be longer than it is today (10-11 days).

Eskil
 
angad84
Posts: 2137
Joined: Mon Nov 05, 2012 3:04 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Tue Apr 16, 2013 11:45 am

Quoting eskillawl (Reply 122):
Sad to see that the problem is back

Is it? I have 7 shots queued, all look fine. Perhaps your issue is a one-off that you can fix by re-uploading?

(fingers crossed)
 
eskillawl
Posts: 93
Joined: Wed Jan 04, 2012 6:31 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Tue Apr 16, 2013 2:25 pm

For the moment they appear normal in the que.

Eskil
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Tue Apr 16, 2013 3:47 pm

Quoting eskillawl (Reply 122):
Sad to see that the problem is back.

To which problem are you referring?

Quoting eskillawl (Reply 122):
Meanwhile you maybe should close the upload page or attach some kind of warning so that the que wont be longer than it is today (10-11 days).

Not sure why that would be needed, there is currently no issue with uploaded images.
 
angad84
Posts: 2137
Joined: Mon Nov 05, 2012 3:04 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 8:56 am

Just want to bring this photo to the A.net team's attention - it is showing default for both medium and large.

https://www.airliners.net/photo/Alask...-Airlines/Boeing-737-990/2252258/L

tried it on multiple computers at work to make sure it wasn't a caching issue at my machine.

Does this mean the problem is back or this is just a one off?
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 10:29 am

Quoting angad84 (Reply 126):
Just want to bring this photo to the A.net team's attention - it is showing default for both medium and large.

Thanks, as far as I can tell it seems like an isolated bug, but we will look into it.
 
Newark727
Posts: 2693
Joined: Tue Dec 29, 2009 6:42 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 2:36 pm

In the thumbnails (the size when you're browsing the database) for some images I've been seeing softer than usual images with the airliners.net watermark along the bottom. I first started noticing the issue around the time this default-image problem with uploads started happening, but I don't know if it's related. Has anyone else had anything similar?
 
JakTrax
Posts: 5267
Joined: Thu Jun 30, 2005 3:30 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 2:43 pm

Quoting Newark727 (Reply 128):
In the thumbnails (the size when you're browsing the database) for some images I've been seeing softer than usual images

Yeah, there are quite a few of them. Only seems to be the thumbnail affected as they open fine in all sizes. Hadn't noticed that it was only those with a watermark at the bottom though.

Karl
 
Newark727
Posts: 2693
Joined: Tue Dec 29, 2009 6:42 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 2:44 pm

Here's an image of what I'm talking about. I knew the screengrab extension I got for Safari would be useful for something!
http://i.imgur.com/OIXXVJj.png
The UPS A300 is displaying as normal, the KLM 747 thumbnail has the problem(?) that I am referring to.
 
mjgbtv
Posts: 1127
Joined: Mon Jan 28, 2008 2:18 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 3:00 pm

See reply 113 in this thread for information on the soft thumbnails.
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Fri Apr 19, 2013 9:07 pm

The soft thumbnails/copyright bar are a result of corrupted images that were in the queue being repaired. Images uploaded after the fix should not have this problem, and in any case it is a minor issue that can be resolved by re-uploading the image if the soft thumbnail bothers you.

Also, since we have not heard anything from the developers on this matter in a long time, we can assume that the images that were corrupted while in the appeal queue will not be recovered. If you wish to submit these images again, please contact us first, with the registration and a note explaining the situation. Do not simply re-submit the image(s) without change as you will be subject to a warning/ban for re-uploading, which has already happened.
 
ilpavone2004
Posts: 99
Joined: Wed Feb 20, 2008 1:18 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun Apr 21, 2013 7:36 pm

Is it ok if i write to [email protected] or is there a specific address?
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Mon Apr 22, 2013 7:28 am

Quoting ilpavone2004 (Reply 133):
Is it ok if i write to [email protected] or is there a specific address?

If it is in regards to an appeal, please contact the head screeners directly.

[email protected]
 
angad84
Posts: 2137
Joined: Mon Nov 05, 2012 3:04 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sat May 04, 2013 9:01 am

Found another "default image" in my daily trawl through the new additions.

https://www.airliners.net/photo/2257560/L/
 
Silver1SWA
Posts: 4772
Joined: Wed Mar 10, 2004 6:11 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 3:00 am

Has the problem returned? I stopped uploading a couple weeks ago because of the issues within the queue. Just started uploading again and thumbnails are missing in the queue.
 
sunandan
Editor
Posts: 349
Joined: Mon Jun 20, 2005 11:58 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 5:57 am

Quoting Silver1SWA (Reply 136):
thumbnails are missing in the queue.

Would be best to stop uploading until we hear from the screeners.
 
dlowwa
Posts: 7168
Joined: Tue Apr 12, 2005 4:17 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 6:01 am

Yes, we have just noticed this, images in the screening queue are also not displaying thumbnails.

To avoid the debacle that occured a few months ago, we have called for an immediate halt to screening, and yes, strongly advise you not to upload any images until the problem has been sorted out by DM.

Thanks for your patience and understanding in this.

Dana
 
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ptrjong
Posts: 4123
Joined: Wed Mar 02, 2005 9:38 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 7:34 am

Even two of mine in final screening now have missing thumbnails.
 
Psych
Posts: 3013
Joined: Tue Nov 16, 2004 1:17 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 7:39 am

I have a number of photos in the queue, submitted last week. All now, bar one, are not showing a small sized image. But no 'default image' this time, just a message coming up saying 'Internal Server Error'. Yesterday they were all fine, so this current glitch is retrospectively affecting previously fine uploads - it's not just uploads submitted after a certain time, which seemed to be the problem before.

As someone affected by last month's 'debacle', that already seems to be an appropriate word to describe the current state of affairs.

I hope this can be resolved very quickly by the technical people. Please can there be every attempt made to ensure that one resolution is not that photos in the queue, blighted by this problem, have to be rejected.

Paul

P.S. Edit - now the one remaining photo in my queue that was displaying correctly when I initially wrote this post has also disappeared.

[Edited 2013-05-12 01:40:18]
 
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PanAm_DC10
Community Manager
Posts: 4137
Joined: Wed Aug 23, 2000 7:37 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 8:27 am

Quoting Psych (Reply 140):
I hope this can be resolved very quickly by the technical people. Please can there be every attempt made to ensure that one resolution is not that photos in the queue, blighted by this problem, have to be rejected.

Hi All,

We've done all we can to report these technical issues to the developer team and they've scheduled time to investigate and resolve these issues, we await their feedback. By limiting screening we're ensuring that these technical issues do not get any worse. Please keep in mind that the time zones are working against us here and the crew are doing and have done the best they can in the circumstances.

We apologise for the inconvenience this has caused the Community and will post an update just as soon as we have developer feedback to pass on.

Thanks and regards

Paul
 
dazbo5
Posts: 2719
Joined: Tue Mar 29, 2005 8:05 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 2:32 pm

There's also some recently accepted photos gone missing. A couple of mine that were accepted last week have disappeared from the search / database. The number of my photos in Photographers corner is 2 different than are shown as present n the database.

Thanks,

Darren
 
eskillawl
Posts: 93
Joined: Wed Jan 04, 2012 6:31 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 3:00 pm

All small-sized photos in my que were non-existing this morning but are know working correct, I really do hope this is permanent!

Eskil
 
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PanAm_DC10
Community Manager
Posts: 4137
Joined: Wed Aug 23, 2000 7:37 am

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Sun May 12, 2013 3:49 pm

Hi All,

To update, the developers have fixed the technical issues and we are again screening though cautiously to start. We'll continue to monitor it and we hope that your upload images are now displaying, if not, please allow a little time for the fix to work through.

Quoting dazbo5 (Reply 142):

Thanks for bringing that to our attention, we've asked the developers to take a look.

Thanks and regards

Paul
 
Newark727
Posts: 2693
Joined: Tue Dec 29, 2009 6:42 pm

RE: Upload Queue, Picture Does Not Appear In Thumbnail

Tue May 14, 2013 5:03 am

Hmm, I'm still getting a small handful of default images in the medium size- for example, photo id 2245615, uploaded March 29.

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