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Ryanair!!!
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Posts: 4127
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The Business Of Batik & Malindo

Sat Feb 04, 2017 9:12 am

This report aims to explore 2 of the new entrants into the airline scene. Batik Air and Malindo Air share the same parent who is the Lion Air Group. These two airlines also present a clear and present threat to their respective incumbents of Garuda Indonesia and Malaysia Airlines. During my travels, I have done several flights with them in Economy Class and needless to say, I was extremely pleasantly surprised by what I saw. If my experiences with the original Lion Air is any benchmark, let’s just say I went in with my expectations seriously lowered and I am happy to present these two trip reports for your viewing pleasure. After my positive impressions of their Economy Classes, I decided to sample their premium offering and so, without further ado – read on.

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Soekarno Hatta Int’l Airport – Changi Int’l Airport
Batik Air
ID 7155
Airbus A320-200 (PK-LAT)
Seat 2F
ETD: 1300H
ETA: 1330H
Duration: 1h 30min


3 September 2016

DEPARTURE DAY

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Batik’s 1pm departure from SHIA was well timed to avoid the legendary traffic jams in Jakarta. Considering it flooded the night before due to a sudden torrential downfall, the situation was noticeably peaceful this morning as I made my way to the airport in an Uber (the best thing since beef rendang was invented!).

Dropped off at Terminal 2 kerbside by 11am, made my way into the building straight for the FIDs. Strangely, ID7155 was not listed at 1pm. Fearing the flight was either seriously delayed or cancelled, I started pacing about like a headless chicken wondering about Plan B. I observed the line heading into check in – guards were on hand to scrutinize passport and flight details from passengers. What if I was turned away because ID 7155 didn’t exist in the first place? What if this was all a dream and I was stuck in an Inception?

I went to different FIDs and scanned it again. I wasn’t seeing things, ID 7155 really wasn’t there.

I decided to join the security line and head into check in anyway. Guard looked at my details and waved me through. All that worry for nothing. I eventually found Batik’s check in desks and had a general Business Class counter for all flights. Within a minute, I was given my boarding pass and he mouthed off very quickly directions to the lounge and wished me a pleasant flight.

I wasn’t expecting a lounge, but OK! I am not complaining!

Not really paying attention to what lounge it was, believe I ended up being ushered into the Emerald Business Class Lounge at one end of the international airside after passport control. Inside screamed 1980 with its leather arm chairs and heavy wooden accents. I was channeling large shoulder pads, teased up hair-sprayed coifs and Jane Fonda exercise videos next to a fireplace.

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Instead, it was mainly scattered peacefully with business types passengers and strangely – Garuda’s flight attendants “blounging” before flight.

Hot buffet was decent with 3 mains to choose from. Sweets consisted of little bite sized Indonesian cakes and the bar was well stocked.

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Boarding time was inching closer and so I made my way to the gate. SHIA’s individual holding pens for flights are always a marvel because you walk to it in enclosed glass walkways surrounded by lush beautiful gardens.

“Batik Business ya? Silahkan, Pak…”

I was escorted into the pen and offered a seat close to the gate entrance. Impressed, for the first time.

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Little did I know, that would be my aircraft there.

It didn’t seem like that full of a flight from what I could tell. Soon enough, the glass doors inched open and a gate agent appeared to audibly holler….

“Batik Business?! Batik Business?!”

I timidly half-raised my hand, as if I was guilty of shitting in my pants in kindergarten.

The ushering then started with him offering to roll my carry on, I declined. Impressed, second time. Down the stairs we went and out into the open tarmac. Oh great, remote stand boarding! Woohoo!

There was a waiting “Business Class” van with air conditioning on full blast and I was the only one. Doors closed and off we went for a drive around the jets towards PK-LAT which was located just across the taxiway. Flight attendants were obviously prepped for my arrival, both were positioned upright and poised with palms clasped together at the door as I made my way up the stairs.

“Selamat Siang, Pak!”

The greeting was gentle and extremely welcoming, boarding pass was eye-balled and then I was ushered by Natasha into an absolutely calming cabin ambience. Batik’s A320 Business Class cabin is configured in 3 rows of 2x2. Seat 2F was my choice for this afternoon’s flight.

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While her colleague was stationed by the door, Natasha snapped into action mode and went about with pre-take off service protocols. I was offered a bunch of colourful drinks from a tray and I chose a green one. Turned out to be lime juice. A packet of mixed nuts came with it. Serviettes placed on the wide armrest followed by the glass and, get this – Natasha turned the glass after placing it down to make sure the Lion logo was facing me. Impressed, third time.

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This was followed almost immediately with an ice cold wet towel to freshen myself up. Impressed, fourth time.

Ok this Inception daze is starting to screw with my head.

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A second van arrived and unloaded 5 more Business Class passengers. This was followed very quickly by a bus which eventually saw Economy Class to be only about half filled. A very light load by any standard.

Natasha floated about and gently bowing and (almost in a whisper) to inform us of today’s meal options:

- Curry Chicken with rice
- Ikan Pepes with rice

The latter is a fish heavily spiced with shallots, ginger, chilli, lemon grass and cumin. Naturally that was my choice.

Soon enough, with the load being so light boarding was completed in a jiffy and doors were closed. A welcome address was made by Natasha’s colleague in Bahasa Indonesia, followed by rapid-fire English which featured no punctuation marks.

Interestingly the pilot in command of today’s flight also chimed in shortly after with flight details and urged us to enjoy the flight today. Check in very strangely assigned another pax to seat next to me despite it being a rather empty flight. I used that opportunity before pushback commenced to move to seat 3F a row behind.

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Safety video was screened from the seatback PTVs and taxi to the marshalling point was a quick affair seeing the runway in use for this afternoon was 07L..

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Take off scenery was rather cloudy and no sooner were we above the overcast with no view of whatever’s beneath. As soon as the ping released Natasha and her colleague, she walked quickly down the aisle to draw the curtains behind before hurriedly returning to the forward galley.

As the climb smoothly progressed, Natasha appeared again and offered us little cloth bags containing headphones. Not that I intended to peruse them, I was just curious how they looked like so I accepted one from here.

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Firing up the PTV, the crisp and high definition quality of the screen together with the content looked impressive from a managed expectations standpoint. Seeing how MOST of Batik’s flights are short haul in nature, I am unsure if anyone can reasonably finish watching any of the movies offered. I also casually scanned through the music selection and it was rather impressive. Anything with Sam Smith has my vote! The gesture is well appreciated and I am sure the IFE would be better utilized should the airline decide to start long haul operations in the future. Impressed, fifth time.

As I was flicking the screen back and forth, Natasha appeared along the aisle (this time donning an apron) with numerous layers of crisp white linen draped on one arm.

“Pak……” she smiled and gestured to my armrest

With table deployed, she gently laid the linen down, which I immediately noticed had little yellow blotches. Points deducted.

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Meals were quickly brought out on individual trays directly from the galley and I swear all of us received our meals within a minute, giving the crew much credit for that expeditious process on this short flight. The meal tray was very smartly presented with a filled water glass, bowl (within had a plastic wrapped muffin), the main china with meal choice of ikan pepes, salt / pepper shakers, a packet of keropok (Indonesian prawn crackers), a banana and metal cutleries.

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Once again, the yellow stain blotches made an appearance on the meal napkin which contained the cutleries. Points deducted again!

The meal was delicious! Ikan pepes was flavoured exactly like how my grandmother would do it. Only complaint was how miniscule the portion was. Definitely was very tempted to ask for another serve. Meal quality was very worthy of a thumbs up… Impressed, sixth time.

As I was tucking into my meal, I realized why those yellow stains were there. Meal choices for this sector were both very heavily spiced and these recipes feature loads of cumin. With sauce splatter at times difficult to avoid, it is no wonder stains would occur. And we all know cumin is a bitch to remove and couple that with white linen, it is no wonder these modern abstract artistic interpretations appeared.

Natasha showed up with a large bottle of mineral bottle and gladly offered it to us by topping up our drink glass. She was more than happy to provide other drinks request if so desired.

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The meal service was concluded very quickly and no sooner was my tray cleared, leaving me with about 45 mins to sit back, and just enjoy the flight.

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From blacklist to excellence. Lion Air recently had their ban from EU airspace lifted, something the company is very proud of.

Flight deck soon came on to update us on the progress and that we were nearing Changi, announcement ended with the pilot asking the crew to prepare the cabin for arrival.

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Soon enough, the aircraft began inching toward terra firma to commence arrival procedures. The approach path required by that afternoon’s runway required a very lengthy flight pathway past Singapore northward towards Malaysia before turning south. Not that I was complaining about the extra flight time, so far I’ve been pretty happy with what I’ve experienced. Arrival was uneventful as we landed into a very wet Changi and docked at Terminal 3. Out of the aircraft, past immigration and into a taxi in 15 mins.

That’s right – All Lion’s affiliates have shifted their operations into a rather perceived more prestigious Terminal 3. That includes the original Lion, Thai Lion, Batik Air and Malindo Air.

Lion has come a long way, and with the creation of Batik – they have presented a serious threat to the incumbent Garuda. Now all we need if for the former to begin long haul operations. Presently Batik’s operations are largely domestic with the exception of Singapore. Although the present focus for Batik is domestic, who knows where future plans will bring this fledging airline?
Last edited by Ryanair!!! on Sat Feb 04, 2017 9:33 am, edited 1 time in total.
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Ryanair!!!
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Re: The Business Of Batik & Malindo

Sat Feb 04, 2017 9:16 am

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Langkawi Int’l Airport – Kuala Lumpur Int’l Airport
Malindo Air
OD 2205
Boeing 737-8GP (9M-LCF)
Seat 1A
ETD: 1355H
ETA: 1505H
Duration: 1h 10min


18 January 2017

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I redeemed a one-way Business Class ticket on MH to spend a little over a week in the beautiful island of Langkawi. Sufficiently sun baked and very salted by the constant sea breeze, it was time to make my way back to civilization. With the MH redemption being an exception, all of my short haul flights within the region have been with the Lion Group of airlines during this holiday. Radiating from Changi Airport where my base is, I had Thai Lion to Bangkok, Malindo Air to Kuala Lumpur and Lion Air / Batik Air to Jakarta.

Sticking to that pattern, I decided to peruse Malindo Air departing Langkawi and a one-way Business Class ticket was my choice for this trip.

DEPARTURE DAY

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A short taxi ride from the resort was all it took for me to be deposited on the steps on this compact little airport. The relentless sun was making me grateful for some shade, but the weak air conditioning within the building made things worse. I was very damp in places I didn’t want and that is no way to travel. The present Langkawi International Airport terminal is really starting to show its age.

Passed a layer of security screening and I arrived at Malindo’s check in counters. Economy line was crowded indeed and they were served by 2 counters. The Business Class side was empty, so empty in fact I was the only one there, so empty in fact there was hardly anyone there – not even staff.

I felt a little foolish standing there after a while and began to wonder if the counter was even opened in the first place. After the agent at an adjacent counter was finished, I waved and asked if there was anyone attending to this.

“Oh, are you in Business Class?”
“No, not really. I just have a fetish of pretending I am so I can get chased away. I get a high from this rejection, you see…”, now THAT was what I really wanted to say.

Instead, I just smiled and muttered a confident “YES” amusing myself with these silly thoughts. Sometimes I feel my imagination of an alternate reality illustrating my inner cognitive churns would make Ally McBeal very proud.

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Langkawi being, well… Langkawi, there was no lounge access for me. Although I was told by the agent I would have one during transit in KLIA. That’s fine, I wasn’t exactly hungry anyway because of the extremely lavish breakfast buffet at the hotel earlier on. With just a roller cabin bag, I was easily on my way after receiving my boarding slips of paper for both flights. I was on my way to Singapore after the transit in KUL, you see.

The domestic holding lounge was choked full of waiting passengers. Air Asia was boarding next door, plus the ones from our flight, and the entire hall was full. Despite that, I managed to score a seat right in front and spent the remaining time there checking out my finger nails.

I was tracking our aircraft via FR24 and soon enough, she announced her arrival using very vocal reverse thrusts.

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9M-LCF took her time to taxi into position and eventually unloaded a plane load of merry holiday makers. Oh how I wish the roles were reversed and I was there instead! I was actually considering extending my stay before I booked this ticket the night before.

Soon enough, announcements came to pre-board families with young children and for Business Class passengers to board at their own leisure. Elsewhere, other passengers were actively turned away so kudos to Malindo for actively enforcing this.

Boarding pass ripped, and I was allowed pass the counter for my trek out onto the hot sun towards the waiting aircraft. The walk turned into selfie central with entire families posing every few steps out there. I decided to join in the fun and took a few as well.

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Made my way up the stairs to be greeted by what I was thought was 2 of the most enthusiastic flight attendants I have ever encountered.

“Good afternoon, Sir!” Mya, was the first to greet me and I immediately recognized her from my previous KUL-ADL flight in Business Class.

“Hey!”, I replied, “I remember you…!”

On cue, that comment started the ball rolling of what was going to be a fantastic flight.

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Mirroring what happened on Batik, Mya ushered me into 1A while her colleague stood at the door. Similar to Batik’s A320s, Malindo’s Business Class is configured into 3 rows of 2x2. However unlike the former, Malindo’s PTVs aren’t seatback mounted but are instead deployed from armrests.

“Can I get you a drink? Ice water? Orange juice? Both?” laughed Mya
“Water’s good, please.”

Cold towels followed.

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We started chatting after I was served water as remaining passengers took their time on the tarmac going selfie crazy. Topics very quickly covered my holiday so far, her career as a flight stewardess, obnoxious passengers, food places in Langkawi, travel tales…

While Economy Class looked to be fairly full, I was still craning my neck to see if anyone else coming up the stairs would join me.

Soon the tarmac selfie shots died down to a trickle. The stairs also became empty.

“Saya sendiri eh?”, I enquired with Mya if I was the only one.
“Yes, you are!”

That explains the situation earlier at check in why the Business Class counter wasn’t manned!

With boarding all completed and there was still some time left before pushback, Mya’s colleague Suzannah joined in our light banter and my drink glass was topped up at the same time.

“Mr.. err… Wee?” they seemed mystified with my name
“Just call me Ryan”

Meal orders were also taken. Choices were:

- Chicken pizza
- Vegetarian pizza

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Soon enough the doors were closed and Mya came on the blower to welcome everyone on board. Flight time to KLIA was 1hr 10mins. Safety video was played as we gently pushed back. In no time, we taxied towards the marshalling point of Runway 21 which was really just…. There.

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Take off scenery was superb, being such a clear day for flying.

Being such a clear day, we also had a perfect view of Penang during the journey towards KLIA.

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After the seatbelt sign pinged off, I deployed the table from my arm rest and somehow it wouldn’t sit right. In fact, it sort of “collapsed” onto my lap. On her way back from securing the curtains behind me, Suzannah observed that and went ahead to pull out the table from the seat next to me.

“We use this table, ok?” she offered

I was also offered headphones but I declined – figured it would be unnecessary for a flight of this duration. Point to note, they were like the ones given on Batik Air.

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Suzannah appeared again with table linens from Batik Air (??) and laid them on seat 1C, followed very quickly with my choice of chicken pizza plated by Mya in the galley. The meal tray consisted of the pizza in a box (within also had one chocolate muffin), metal cutleries and my choice of drink.

Meanwhile, before I could tuck in, Mya came and insisted I should try her special “ice cappuccino”. I couldn’t refuse. It was served very shortly.

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With my meal all taken care of, Suzannah then left Mya to her own devices and disappeared aft into Economy Class to assist her colleagues back there. I brought the meal tray onto the wide armrest to awkwardly try to have my meal. Unfortunately, the pizza wasn’t very tasty so I just picked on the toppings. Thank god for the hotel buffet earlier this morning, I would’ve otherwise starved to death on this flight.

In no time, the meal was completed and tray collected, one more round of cold towel – and Mya’s job was done. For the remainder of the flight, she sat in 1C and we continued to chat as if we were longtime friends.

Normally during a day time flight, my eyes would be alternating between the air show and the view outside to see what landmarks I could recognize. But today was different, I had the undivided attention of a new-found friend as we spoke about our lives and our wishes for the future. It also helped we shared the same wicked sense of humour.

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Glancing out of my window, I realized we were flying over Kuala Lumpur city center with landmarks slowly passing me by. Time really flies when you’re enjoying yourself.

Soon enough, Mya excused herself to prep the aircraft for arrival, including announcements and galley duties.

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The wonderful flight was ending as the nose of the aircraft dipped towards earth to begin the arrival process. Mya appeared with a cold towel for me and insisted I freshen up with it.

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The journey south of KL City saw us head all the way to Port Dickson before turning right northwards for an approach onto Runway 14R. A smooth touchdown and a short taxi later, we docked very quickly at the domestic gates of the main terminal building. As we were waiting for the aero-bridge to be connected, Mya suddenly said “Quick! Photo!”…

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As with all good things, it must come to an end. I bid my farewells to both Suzannah guarding the curtains and Mya at the door with a sincere hug from her. Now whenever I am in KLIA, I will keep a lookout for them both! Or even better, I look forward to my next flight on Malindo Air.

After exiting from the gate, immigration for transit into international airside was a short walk away. My lounge turned out to be the Sama Sama Hotel Express Lounge at the Satellite Terminal where I spent the next 4 hours watching TV and munching on snacks.

CONCLUSION

Continuing with my travels about Asia, visiting my usual joints from the past was necessary. No surprise I ended up in Jakarta partaking in traffic jams and restaurant hopping. On this trip, I used the opportunity to get my butt on Batik Air. I’ve been extremely curious about the Lion Group’s foray into the full-service portion of the airline business. The have certainly tried their damned best with the original Lion Air toying around with a Business Class complete with a fully operational Samba Lounge.

Unfortunately, the airline’s reputation didn’t bode well and the sort of audience they attracted were there purely based on price – not loyalty.

Lion Air Group has a good thing going. Would I have said this some 14 years ago? It all started with their GIGANTIC order of 737s which got everyone scratching their heads. Where the hell are they going to park them? CGK was already operating at capacity and is frequently congested. Lion Air Australia was rejected, so what were they to do?

What to do then? A brand-new airline was created under the parent and out popped BATIK AIR. Whilst the airline was formed riding on Lion Air’s humungous order of 737s, it has since gradually transitioned into an all Airbus A320 operation to further distance itself from its parent. The surplus 737s were subsequently used to start Malindo Air. Would this attempt help in trying to differentiate itself from Lion Air?

Malindo Air was formed by Lion in response to Indonesia Air Asia’s attempt to expand their footprint in Indonesia via the acquisition of Batavia Air – which eventually failed and the later was declared bankrupt and folded. Malindo (which is a play on the words “Malaysia” and “Indonesia”) at one time was in the process of getting rebranded to Batik Air Malaysia – even Flight Radar 24 was illustrating OD flights as such on the app. However, this exercise has since been halted, leaving several Malindo aircraft in a hybrid limbo livery.

Just like Garuda Indonesia, Malaysia Airlines have had their territory eroded by the likes of rather strong LCCs. With Lion’s Malaysian foray into the full-service sector (or hybrid model since Malindo’s service model in Economy seems to be LCC-like), MH’s pie looks set to be reduced further. Both Batik and Malindo’s Business Class products are polished and definitely worth a second look. This is very surprising given how young these 2 carriers are. I went with my expectations extremely measured and emerged very impressed.

Batik had very heavy whiffs of Garuda and Malindo of Malaysia Airlines… which isn’t a bad thing. Service protocols from these legacy airlines cannot be faulted and if they can be replicated by an experienced set of crew on a different airline, why not?
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debonair
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Joined: Sat Jan 03, 2004 10:50 pm

Re: The Business Of Batik & Malindo

Sat Feb 04, 2017 10:33 am

Nice TR, great to read!

Yes, I did last year several Lion Air Group flights (inclusive WingsAir) as well and was totally shocked... Even on low-cost carrier Lion Air the crew removed local Indonesian passengers from the exit row, so that I got a seat with more space to stretch out. I was totally embarrassed...
Also, the safety procedures have changed dramatically - the crew was very strict in following the rules and briefing the passengers about the exits - totally opposite to the relaxed mode few years ago...
 
gabrielchew
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Joined: Tue Aug 02, 2005 5:43 am

Re: The Business Of Batik & Malindo

Sat Feb 04, 2017 11:08 am

Nice report Ryan! Seems the Lion Group are doing something right. I couldn't quite see, but did either of them serve alcohol?
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DC1979
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Joined: Wed Jun 15, 2016 1:37 am

Re: The Business Of Batik & Malindo

Sun Feb 05, 2017 9:12 pm

Great report! Batik looked impressive. Regarding the stains, are you sure you didn't mean turmeric instead of cumin? I've never had an issue with cumin staining. Turmeric on the other hand... :-)
 
Ryanair!!!
Topic Author
Posts: 4127
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Re: The Business Of Batik & Malindo

Mon Feb 06, 2017 5:40 am

debonair wrote:
Nice TR, great to read!

Yes, I did last year several Lion Air Group flights (inclusive WingsAir) as well and was totally shocked... Even on low-cost carrier Lion Air the crew removed local Indonesian passengers from the exit row, so that I got a seat with more space to stretch out. I was totally embarrassed...
Also, the safety procedures have changed dramatically - the crew was very strict in following the rules and briefing the passengers about the exits - totally opposite to the relaxed mode few years ago...


I noticed a seismic shift in Lion's safety psyche way back in 2008. They started being very picky on safety procedures with nonstop pre-recorded announcements about every single thing about the flight. Now whether the flight attendants actually enforced any of it was another matter. Eventually, physical action was observed as I patronised them as the years went by till what we see today, an airline which has come a long way from the hey days of the MD82s with missing seat belts and non-operating PA system (AND WE STILL GOT AIR BORNE!)

gabrielchew wrote:
Nice report Ryan! Seems the Lion Group are doing something right. I couldn't quite see, but did either of them serve alcohol?

I was offered it on Malindo, but I declined. On Batik, I was just happy with water when queried about my drink choice. I am not one for alcohol in flight so you're asking the wrong person! Hahahaha... will make it a point the next time I get on Batik to see if they have wine.

DC1979 wrote:
Great report! Batik looked impressive. Regarding the stains, are you sure you didn't mean turmeric instead of cumin? I've never had an issue with cumin staining. Turmeric on the other hand... :-)

OMFG! This is extremely embarrassing! Yes, I meant to say TUMERIC! Great catch there, man! That being said, I have flown other carriers which feature very heavily spiced meals (MH, SQ) and never had a problem with stained linens. Heaven forbid, AIR INDIA! Imagine what their laundry expenditure would be!

Cheers
Ryan
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allrite
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Joined: Wed Aug 08, 2007 11:28 pm

Re: The Business Of Batik & Malindo

Mon Feb 06, 2017 11:59 am

So Lion Air have a hexagon theme going on, kind of like a previous Qantas theme or honeybees...

Just hope that the safety focus extends to the pilots. That ABC report on Indonesian aviation a year or two ago was a bit scary.

Have you hung around in Adelaide so long that you've forgotten spices? Tsk, tsk. Next you'll say it lacked verjuice...

I feel like I've missed a few of your reports while on holidays. Will have to hunt for them now. Glad to see you posting more.
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rttlnsnk
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Re: The Business Of Batik & Malindo

Tue Feb 07, 2017 6:00 am

Ryanair!!! wrote:


I was offered it on Malindo, but I declined. On Batik, I was just happy with water when queried about my drink choice. I am not one for alcohol in flight so you're asking the wrong person! Hahahaha... will make it a point the next time I get on Batik to see if they have wine.


Cheers
Ryan


I remember I was offered a very limited drinks menu on Malindo (on the even shorter PEN KUL hop) few months without any mention of alcohol. The trip report should be buried here somewhere. The headphones are of a different brand (Philips) back then. Still need to try them on longer flights but I like what I see of Malindo.
 
Ryanair!!!
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Re: The Business Of Batik & Malindo

Thu Feb 09, 2017 9:33 am

allrite wrote:
So Lion Air have a hexagon theme going on, kind of like a previous Qantas theme or honeybees...

Just hope that the safety focus extends to the pilots. That ABC report on Indonesian aviation a year or two ago was a bit scary.

Have you hung around in Adelaide so long that you've forgotten spices? Tsk, tsk. Next you'll say it lacked verjuice...

I feel like I've missed a few of your reports while on holidays. Will have to hunt for them now. Glad to see you posting more.

Malindo is ok in terms of safety as I am sure the Malaysians won't allow a dodgy outfit to be formed. However, they are are stretching the ops of their 737s! They fly them to rather far flung destinations! Rumour has it they'll introduce JED with it via India. Faint...

rttlnsnk wrote:
I remember I was offered a very limited drinks menu on Malindo (on the even shorter PEN KUL hop) few months without any mention of alcohol. The trip report should be buried here somewhere. The headphones are of a different brand (Philips) back then. Still need to try them on longer flights but I like what I see of Malindo.

Ah ok, that's interesting to know. I should have asked them for the wine bottle just to see if they got a sparkling grape juice from Giant Supermarket for RM5. I really had no desire to use the headphones although now that you've mentioned that it is of a different brand from Batik's.

Cheers
R
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Ryanair!!!
Topic Author
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Re: The Business Of Batik & Malindo

Thu Feb 09, 2017 9:58 am

Snippets from OD 805, KUL-SIN after a 4 hour transit in KLIA

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I was initially seated at 3A, but lo and behold I was told I could take any seat because I was flying solo (again)!

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So, seat 1A it is again

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Welcome drink and cold towel

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Awaiting pushback

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Malindo Air utilising Batik Air branded table linens

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I have been eating almost nonstop from the time I got up at the hotel to the previous flight on LGK-KUL, then at the Sama Sama Lounge... Understandably by now I had no more room to eat. I didn't want any more pizza so I just asked for ONE muffin. But they were nice enough to plate THREE for me.

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The lovely cabin crew perhaps couldn't believe why would I turn down a meal, and decided to offer me a fruit platter just to make sure I was well fed.

Other snippets of Lion Air / Thai Lion / Malindo Air flights in YCL in the past few months...

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Malindo Air, it is no frills at the back of the plane similar to LCC. Here is an illustration of their network.

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Malindo Air, KUL-SIN Economy Class PTV

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Lion Air SIN-CGK

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Thai Lion Air, SIN-DMK. Model is similar to Lion Air, no frills.

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Malindo Air, SIN-KUL

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Malindo Air, SIN-KUL. They do serve a snack and a drink back there. I assume everything else would be BOB.
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Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos