hkore
Topic Author
Posts: 107
Joined: Sat Apr 15, 2006 9:20 am

Etihad Airways A6-APH EY455 SYD-AUH

Tue Feb 14, 2017 3:32 pm

Etihad Airways A6-APH EY455 SYD-AUH

Flight Details :

Airlines: Etihad Airways
Flight: EY455 SYD-AUH
Reg: A6-APH
Aircraft: Airbus A380-861
Dep SYD Terminal 1: 9:50 pm
Arr AUH Terminal 3: 5:40 am
Distance: 12,075 km
Flight time: 14h 39m

Introduction

I had planned to visit Mumbai during the December 2016. Had almost booked Malaysian Airlines but my internet dropped just as I was about to hit the submit button. On restarting the price had risen by a few hundreds. Tried other options, found Etihad price reasonable for the time of the year.

My relatives had flown with Etihad a month earlier, had water spilled on the pant. My expectations were low after hearing the service level.

Still decided to give it a go as I wanted to try something different from the usual flights.

I was travelling via Abu Dhabi after 36 yrs. Having 8 hours transit, had booked seat on the Etihad bus to Dubai. Dropped the idea as it would take 1.5 hours each way. I planned to take public transport to Abu Dhabi city from Airport.

Below is the long video [42 mins approx] report covering the flight.

Full Video Trip report

https://www.youtube.com/watch?v=oRsEEgv4mV8

Airport Services

I had done my online check-in 24hrs earlier. Had a dinner meeting with friends and got dropped at the airport. Arrived at the airport around 6.30p.m and joined the internet check-in queue. Had about around 20 people ahead, took around 30-35 mins for Check-in.

Check-in Queue

Image

When my turn came, passport, visa was checked. Check-in person said that my destination was the happening place. I later found out why. It was around 7p.m, decided to head for immigration and security check.

Immigration didn't take long as I went through e-passport and the queue was shorter. Security was next, got a full body scan before begin let out into the duty free area. Next stop was GST refund. Queue here was crazy. Atleast 50 people in queue, mostly mainland Chinese with tonnes of items. The queue was extremely slow. Had filled the GST claim online yet it took 1.5 hours to reach the counter.

Flight Schedule

Image

Boarding

Went straight for the gate, boarding had commenced. I was seating the front section most passengers had already boarded.
Went down the aerobridge to see the Etihad bird.

Etihad Airways A6-APH

Image

Boarding via front door

Image

Waiting for boarding to complete

Image

Soon everyone was settled, door was closed and pushback commenced. Safety instructions was displayed on the IFE screen.

Outside view

Image

I had activated the tail camera.

Tail camera

Image

Flight information

Image

Flight departed at 9.50pm local time. Once cruising altitude was reached, Hand towels was provided. Dinner service commenced soon. Got served first as I had ordered special meal.

Dinner Packaging

Image

Dinner- Rice Pulav, Lamb Curry, Spinach Salad, Bread roll, Donut

Image

I didn't like the meal. Rice was dry, the lamb was rubbery. Lucky had a good meal before boarding the flight. I don't like wasting food, but the food was terrible.

Half eaten tray

Image

Crew served others. Got a red wine to snooze off after the meal. Tray was collected along with others. It was going to be long flight, decided to check out the IFE.

IFE loading

Image

Flight Information

Image

Image

Image

Got served popcorn after 3 hrs.

Popcorn

Image

Glass holder

Image

Decided to stay off the entertainment and snoozed off for few hours,

Closer to Sri Lanka

Image

Image

Image

The flight was in complete darkness from start to finish, hence there are not window views till just after take off and before arrival.

Tail Cam view - Darkness

Image

Headphones

Image

Amenity kit

Image

Reading material

Image

Safety card

Image

Image

E-box Entertainment Guide

Image

Still about 5 hours of flight, I had connected to the onboard Wi-Fi for 24 hrs paying AUD $35 approx .

Wi-Fly Instructions

Image

Breakfast service started about 1.5 hrs before landing. A new set of crew was providing the service.
I didn't like the food again, the upma was dry. I tasted couple of spoons and let it go.

Breakfast - Rava Upma, chutney, fruit salad

Image

I felt the crew service was not upto the mark from both sets.

Flying close to Arabian Peninsula

Image

Closer to Abu Dhabi

Image

Image

Image

Image

Image

Flight Information

Image

Image

Soon it was time for touch down. Windows shades up, seat upright, tray table in, cables off the usb charger.

Cabin prepared for landing.

Image

Image

Landing was smooth. Arrived at the gate in Terminal 3.

Window view

Image

I was in no rush to get off, had a chat with my seat mate - Spanish girl, she was travelling to Mumbai onwards to Goa on Jet Airways to a yoga resort.

Disembarkation

Image

Tail cam view

Image

Flight location

Image

I deboarded once the crowd had passed.

View of the Airbus A380

Image

Image

Towards immigration

Image

Image

After arriving at immigration, only 4 people were in the queue. I was asked where I was coming for and how long I will be staying. Answered the questions. Got my photo taken and passport stamped with 30 day visa. My bag was checked all the way to Mumbai. Having just a handbag, passed customs without any issues.

Exchanged some AED Dirhams at the exchange and went outside.

Outside view

Image

Image

It was 5.20 am and dark outside, decided to wait till daylight before heading into the city.

Waiting area

Image

Conclusion

Overall Etihad had a good hard product and weak on the customer service, food and beverage. Sydney Airport was packed as usual with the evening bank of departures. GST claim was extremely slow. Abu Dhabi Airport was not busy at the hour, took couple of minutes to walk of the terminal. Will I fly again with Etihad - No.

Do watch the video, where I have covered the complete flight. Hope you enjoyed the report.

Thanks for reading.

:)

Other Trip Reports

Air India VT-ANU AI301 Sydney - Delhi

Aerolineas Argentinas LV-ZRA AR1183 SYD-AKL

Singapore Airlines 9V-SVJ SQ826 SIN-PVG

Singapore Airlines 9V-SYD SQ421 BOM-SIN
 
sumantra
Posts: 30
Joined: Mon Oct 31, 2016 11:12 am

Re: Etihad Airways A6-APH EY455 SYD-AUH

Wed Feb 15, 2017 5:15 pm

Nice TR, Hridaynath. Sad to see EY service being not up to the mark.
Please share a link on airliners-india if possible.
Cheers, Sumantra.
 
debonair
Posts: 3533
Joined: Sat Jan 03, 2004 10:50 pm

Re: Etihad Airways A6-APH EY455 SYD-AUH

Wed Feb 15, 2017 9:38 pm

Nice TR...

What was the special meal you pre-ordered?!

Regarding your transfer in AUH - did you know that EY is offering complimentary accommodation for Economy Class guests on certain pre-approved routes with a transit time between 8 to 24 hours, depending on the fare? Otherwise -at least in the past- EY invited their Economy Passengers to a nice free meal at AUH airport... Have you tried? Last time I ended up with the lowest Economy fare in a shitt* place, but had a nice FirstClass Mercedes ride and on top a delicious Gourmet Buffet...
 
hkore
Topic Author
Posts: 107
Joined: Sat Apr 15, 2006 9:20 am

Re: Etihad Airways A6-APH EY455 SYD-AUH

Thu Feb 16, 2017 5:56 am

sumantra wrote:
Nice TR, Hridaynath. Sad to see EY service being not up to the mark.
Please share a link on airliners-india if possible.
Cheers, Sumantra.


Thanks for your comment.

debonair wrote:
Nice TR...

What was the special meal you pre-ordered?! .


Thanks. HNML - Hindu Non Veg Meal.

Regarding your transfer in AUH - did you know that EY is offering complimentary accommodation for Economy Class guests on certain pre-approved routes with a transit time between 8 to 24 hours, depending on the fare?


I had a transit of 8 hrs. I was not interested in staying at the airport.

Otherwise -at least in the past- EY invited their Economy Passengers to a nice free meal at AUH airport... Have you tried?


I don't fly through AUH. This trip was an exception.

Thanks for the information maybe useful for others.

Last time I ended up with the lowest Economy fare in a shitt* place, but had a nice FirstClass Mercedes ride and on top a delicious Gourmet Buffet...


Good for you.
 
User avatar
CollegeAviator
Posts: 493
Joined: Thu Oct 13, 2016 2:55 am

Re: Etihad Airways A6-APH EY455 SYD-AUH

Thu Feb 16, 2017 7:21 pm

Thanks for sharing this report!

Wow, its unfortunate to see such crappy service onboard Etihad. I was looking for a EY A380 (Y) report, and this shows up - awesome!

I wonder if the regular food options would've been better.... do you have an image of the menu card, by any chance?
 
hkore
Topic Author
Posts: 107
Joined: Sat Apr 15, 2006 9:20 am

Re: Etihad Airways A6-APH EY455 SYD-AUH

Sun Feb 26, 2017 10:45 am

CollegeAviator wrote:
Thanks for sharing this report!

Wow, its unfortunate to see such crappy service onboard Etihad. I was looking for a EY A380 (Y) report, and this shows up - awesome!

I wonder if the regular food options would've been better.... do you have an image of the menu card, by any chance?


The inflight service was not good at all. I had heard about this from my relatives and others. I experienced that on the flight recently.

I didn't check what others were having. On the next flight below is the menu.

Image

Thanks for the comment.

Who is online

Users browsing this forum: N415XJ and 13 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos