flyjay123 wrote:I was disappointed to be refused a complimentary cup of water on the outbound ... ''we're no different to easyJet''.
kimimm19 wrote:Having had relatives that have flown two segments in the past week on BA and didn't even receive complimentary water (much less food), it'll be interesting to see whether they will have a different offering on BA Cityflyer through LCY..
flyjay123 wrote:Yes I flew to Berlin last August from LHR and back on Cityflyer to LCY. I was disappointed to be refused a complimentary cup of water on the outbound, and pleasantly surprised to receive a complementary drink & snack on the return. I would fly from LCY again in a flash even tho I live a short distance from LHR. I agree the return crew were attentive and professional, the outbound crew explicitly expressed their dissatisfaction with their employer ''we're no different to easyJet''.
GTTIC wrote:easyJet will happily give you a cup of tap water
Luftymatt wrote:'The M&S offering actually looks quite nice and seems to be reasonably priced, but frequent flyers lamented the loss of free food. That that free food was sometimes a tiny bag of pretzels and a cup of water seemed to not bother the screamers.'
Do you honestly believe that a bag of pretzels and a cup of water was the free food that frequent flyers are missing?? What they miss is is proper service that BA has been missing for quite sometime now. For example they used to do a great bacon roll on morning flights. Don't let that get in the way of saying silly little things like that though, just to try and make your case in defense of BA's lackluster service more believable.
Personally I don't fly fly BA that often, as I'm not near the London catchment area. However it doesn't take a genius to be able to see a frequent flyers point of view.
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