Back to Cairo for a First Class "deal" which I believe and all things considered it’s not really a deal.
In September 2017 I snagged a ticket with LX and SQ in First for 3200€. Factoring the positioning flights to CAI (though I used my miles to get to CAI but then canceled and bought a TK flight), it's hardly a heck of a deal. Then why all the hassles ? It was the only way to fly SQ Suite and LX combined. I could have transferred my Amex points to SQ FFP but there was no way for me to fly LX with miles since I'm not a Miles and More member. With what happened to those booking LX F with Aeroplan when the tiny window opened "by mistake", it was safer to buy the ticket outright.
You'd think that's easy… because you can fly when you want… Well, not exactly..
In June (3 months prior to take off) I burned some of my Egyptair Miles to fly CDG-CAI on the 5th of Sep that would leave me a good 6h transit before my LX flight.
However in July, I received a mail, saying that my schedule changed. I'm due to fly CAI-ZRH on the 5th at 2pm ! With an overnight stay at ZRH.
While I could change my MS flight to the 4th. I wanted to get alternatives.
Now when I made the booking, I used opodo.. And dealing with opodo was far from easy. After nearly 1h45 minutes I managed to get someone but only offered me to fly Business with TK…
With that issue, I tweeted LX asking one question : Do you provide accommodation in ZRH for the overnight transit?
I went to sleep. When I woke up at 5am, LX team replied. But it was not the reply I was expected. They changed my LX flight to LH !
The purpose of my ticket was to try LX new F lounge and their F on the 777. LH First can be easily booked with miles.
I called LX to deny their proposal.
It’s where things got nuts. LX told me to call Opodo… I supposed that LX took over my case.. I called Opodo and reach an agent after 1h30 on hold. I simply asked the agent to put me back on my LX flight on the 5th and would deal with accommodation in ZRH on my own.. I was told impossible. What ? They told me they can only do CAI-ZRH-SIN on the 5th, meaning I would arrive in SIN one day before plus spending just few hours in the lounge. My wife flying from China is coming on the 7th with no way for her to arrive one day earlier. I eventually hanged up and called LX. I had one agent that simply said there is nothing I can do..
I waited a bit and called back. I finally managed to get a competent agent from their South African office who nailed my issue in 2 min.
He was quite surprised to hear what happened to me. I suggested to fly LH to ZRH and back to LX to SIN. After being on hold for 2 min, he told me, the ticket is now being issued and got the mail after 5 min. Well done buddy.
FYI LX will reimburse the accommodation if you face similar troubles. I would have expected LX to give voucher upon arrival in ZRH.
I'm quite satisfied with the new booking that will give me the opportunity to get both the FCT in FRA and the FCL in ZRH.
I arrived in the morning with TK prior to my 5am flight with LH and stayed in Le Meridien paid by my SPG points (only 3000 !).
For the full report in English or French, click here:https://www.youtripreport.com/reportdetails?Id=804
LH585 – 4h20 flying time – Sep 6th 2018
My room where I spent the day resting before a restless night.
I left the hotel at 2am to check in.
Check-in was smooth and the agent wished me a lovely flight.
Back to MS lounge. And made my way to the lounge. Being a very maybe too much FF with MS the lounge remains a shame no matter what. I really hope that MS will one day uplift their game.
FYI MS revamped their lounges in CAI few months ago.
Security is also done at the gate and it’s quite a pain..
Check the time... Boarding is about to start.
What a great seat.... Skytrax gave a 5* to LH while downgraded TK to 3. What the F....
I assigned myself to the first row on the right.
I just took the tray for the report and tasted few bites of each. Fair meal.
Thanks god we’re landing.. because I’m a tad exhausted.
Hum we parked at a remote stand but did not care much.. I let you guess why..
Coming up shorty… First Class Terminal and a short hop to ZRH…
Thanks for reading