GrandSlam wrote:Oh my flights with BA are nearly always the same. Food on a par with all other airlines at the least. Offerings on a par or better.BA, when they’re good, they are very good. However they do have a history of indifference in service which wasn’t very good in the 70s and 80s. British and European charter carriers were far superior and BCAL were considered a class act. A hangover from the era of BOAC and BEA before merger, when the former was always considered the superior quality carrier and BEA the lesser one? Maybe a product of the then British class system in its dying days? It takes time to improve and for inbred attitudes to change. It was pleasing to read your report about caring and chatty staff and when you fly BA next time I hope you experience the same again.
What has always amazed me is the constant poor reputation of the North American carriers or am I being unfair? Almost anywhere else in the world airlines strive to provide good service with staff who seem to care for its passengers. Having said that Delta appear to have improved somewhat with United not far behind based on contributors reports here and on others aviation sites but maybe I’m wrong. My most recent flights have been with Norwegian and the service has always been very good.
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