Ryanair01
Topic Author
Posts: 447
Joined: Fri Dec 27, 2013 9:27 pm

BA NEO to Iceland

Thu Nov 07, 2019 11:18 pm

BA896
London Heathrow
Keflavik
A320 NEO
G-TTNE
First Flight 7th September 2018





I didn’t intend to write a trip report for this journey, but none the less I hope some people will find it interesting. I'm sorry the pictures are odd, unfortunately my phone is playing up.

Check In via the BA app was fairly painless. I was pleased to see that I’d been allocated a window seat on the right-hand side. That gives the nicest views on this particular route - top tip!

At security, I was sent via an experimental lane. Apparently, research is being carried out into new scanning methods. The aim is so laptops and toiletries can be left in luggage. The result was somewhat mixed because it takes passengers less time to unload, but the scan is quite slow. None the less it did feel much less stressful.

Boarding was via an A Gate, so it was a very short walk from North Security to the gate.

The flight was quite full, but there had been some missed connections. Two of those were sat next to me, which gave a lot of space.

The captain came on and welcomed us aboard, “one of the newest aircraft in British Airways short-haul fleet”, giving a lengthy welcome aboard which included our route and flying conditions.

We pushed back on time and didn’t even queue for take off, which is pretty unusual for Heathrow in the early morning. My phone was having a moment, which meant I missed the BEA A319, BOAC 747 and Negus 747. Still, live life in the moment. I did manage a few other snaps.

Image

One odd thing I noticed is that when power is being applied, the engines make a mooing noise, not unlike a 777-300ER. The initial acceleration seemed fast to me, I do think the NEO seems a fairly sporty aircraft, but I may be wrong.

Once airborne the CSM welcomed us aboard and outlined the service.

BA’s NEOs feature their new short-haul cabin design. Around half the plane has their current seat (the front half). These have adjustable winglet headrests and they recline to serve Club Europe customers. The back half has fixed Recaro thin line seats which don’t, where I was sat. I found it comfortable enough, with adequate legroom.

Image
Image
Image

One welcome addition is USB charging points, although I couldn’t get my phone to charge. Conversely, BA’s moving map and drop-down displays have gone.

Image

Otherwise, the cabin looks much like a 1988 build A320.

Image

The seat pocket was stuffed with various reading material and I picked up a complimentary copy of the New York Times whilst boarding.

Image
Image
Image

About 20 minutes after take off the buy onboard service commenced. The range is quite extensive for buy on board. This is just a selection.

Image
Image
Image
Image
Image

The range is quite alcohol focused in my view, probably because BA makes a nice markup.

Service runs front to back with a single trolley. I got served fairly quickly, but it took a full hour for those at the back to be served. The crew seemed haphazard, compared to Wizz who very efficiently have one person serve and another take payment. I found the Mixed Fleet crew fine. However, when getting off I bumped into an Icelandic friend who works in the industry. She was genuinely upset that the crew wouldn’t help when other passengers sat in her seat during boarding and refused to move.

Regardless, I opted for a hot chocolate which complete with marsh mellows, hit the spot.

Image

We flew along the Icelandic South Coast, past glaciers and black sand beaches.

Image

The pilot flew into KEF very low indeed, rolling the entire runway length, touching down before the markings. We docked at an airbridge and upon leaving the aircraft one of the pilots stood to bid us farewell, except they were chatting to cabin crew ignoring is. Apart from bumping into someone I know, I was through KEF very quickly. Without Wow, it is a very quiet little airport offseason.

Overall, BA seems to have carved a niche in Iceland serving Asia bound connections and a few die-hard Executive Club members. Without a doubt, airlines like Wizz and easyjet seem to carry more point to point passengers. Having said that, on this occasion BA offered a very competitive fare, so why wouldn't you fly them?
 
ConnectAir
Posts: 101
Joined: Thu Aug 14, 2014 2:20 pm

Re: BA NEO to Iceland

Fri Nov 08, 2019 7:00 pm

Nice report, though those seats do look quite thin and cheap.
WN, LX, AZ, BA, LH, KL, DL, OK, S5, US, UA, VY, IB, AF, LY, F9, CO, YX x2, PD, AC, AA, OO, PT, QK

A319, A320, A321, A332, A333, A343, B712, B733, B737, B738, B753, B744, B764, B772, B789, CRJ9, DH8D, E145, E190
 
IndianicWorld
Posts: 3286
Joined: Mon Jun 04, 2001 11:32 am

Re: BA NEO to Iceland

Sat Nov 09, 2019 5:29 am

ConnectAir wrote:
Nice report, though those seats do look quite thin and cheap.


It’s the way of the world really. Likely saving weight and this pleasing the Executive team and therefore delivering ‘shareholder value’ :)

Great report.
 
krisyyz
Posts: 1294
Joined: Thu Nov 25, 2004 11:04 pm

Re: BA NEO to Iceland

Sun Nov 10, 2019 1:15 am

Thanks for posting this! Great report. I agree with you, Airbus missed the opportunity for a cabin refresh with the NEO line.

KrisYYZ
 
davies2911
Posts: 88
Joined: Mon Apr 25, 2011 3:47 pm

Re: BA NEO to Iceland

Tue Nov 12, 2019 11:07 am

I flew this aircraft last Friday in row 25 on a short LHR-INV on my way back from DXB. I’m only 5ft 10” and can honestly say that was the most uncomfortable flight I’ve had in my life. If that is the way BA are going then I’ll take a low cost option to LHR for connecting. Incidentally i flew U2 the next day INV-LTN on an A320 with identical seats that felt like it had at least an inch more pitch and definitely more seat padding which was much more bearable.
 
Ryanair01
Topic Author
Posts: 447
Joined: Fri Dec 27, 2013 9:27 pm

Re: BA NEO to Iceland

Sat Nov 16, 2019 9:36 pm

A few details I should have added:

- The aircraft was wifi enabled, but the crew didn't announce it. Netflix is viewable via the wifi, so when coupled with the charging points it's quite an upgrade in terms of entertainment for European routes
- There was no duty free service, the NEO has no room for duty free

ConnectAir wrote:
Nice report, though those seats do look quite thin and cheap.


Thank you

IndianicWorld wrote:
ConnectAir wrote:
Nice report, though those seats do look quite thin and cheap.


It’s the way of the world really. Likely saving weight and this pleasing the Executive team and therefore delivering ‘shareholder value’ :)

Great report.


Thank you. I found the seats were pretty comfortable

krisyyz wrote:
Thanks for posting this! Great report. I agree with you, Airbus missed the opportunity for a cabin refresh with the NEO line.

KrisYYZ


I do find it quite surprising they didn't do something to compete with the Sky Interior

davies2911 wrote:
I flew this aircraft last Friday in row 25 on a short LHR-INV on my way back from DXB. I’m only 5ft 10” and can honestly say that was the most uncomfortable flight I’ve had in my life. If that is the way BA are going then I’ll take a low cost option to LHR for connecting. Incidentally i flew U2 the next day INV-LTN on an A320 with identical seats that felt like it had at least an inch more pitch and definitely more seat padding which was much more bearable.


Can't say I found my seat tight, but I had flown a 28 inch pitch Wizz A321 a couple of weeks beforehand. I think easyjet's seat and pitch is identical. I certainly wouldn't pay more for BA.
 
devron
Posts: 323
Joined: Wed Apr 20, 2011 11:56 am

Re: BA NEO to Iceland

Mon Nov 18, 2019 1:04 am

I agree those look like terrible seats. I already avoid BA as their service is bad. But in economy it is more and more difficult to find a decent product and this continues the race to the bottom.

Nice report.
 
b4thefall
Posts: 70
Joined: Wed May 04, 2016 7:12 pm

Re: BA NEO to Iceland

Fri Nov 22, 2019 6:48 am

davies2911 wrote:
I flew this aircraft last Friday in row 25 on a short LHR-INV on my way back from DXB. I’m only 5ft 10” and can honestly say that was the most uncomfortable flight I’ve had in my life. If that is the way BA are going then I’ll take a low cost option to LHR for connecting. Incidentally i flew U2 the next day INV-LTN on an A320 with identical seats that felt like it had at least an inch more pitch and definitely more seat padding which was much more bearable.



I'm glad I'm not the only one that noticed this! I have flown on an easyJet 320 with the same model of seat, so was looking forward to my BA 320neo flight. I was very disappointed when I sat down and discovered that the seats on the BA machine were noticeably tighter.

I'm 6"1. On the easyJet plane, I had a bit of space& some wiggle room for my legs and could also stretch my legs under the seat in front. On the BA plane, my knees were tight against the seat in front. Also, on the BA plane, the plastic back of the seat in front seemed to extend lower down. This meant that it was impossible for me to stretch my legs, as the seat dug into my shins.

I never thought the day would come when easyJet beat BA on comfort! Thankfully the flight was only 1hr long. Any longer would have intolerable.
 
User avatar
vhtje
Posts: 1045
Joined: Sat Jan 10, 2009 12:40 pm

Re: BA NEO to Iceland

Sun Nov 24, 2019 10:54 pm

Great report, thank you!

I had a urgent business trip to Reykjavik in May last year; I was booking on Thursday for travel on Sunday. BA wasted something obscene like £600 for a Y fare. I ended up booking with WOW Air, paying for an XL seat outbound and an XXL seat inbound. It was still less that £200, including checked luggage. It wasn’t a bad flight. Iceland was eye-wateringly expensive, though.
I only turn left when boarding aircraft. Well, mostly. All right, sometimes. OH OKAY - rarely.

Who is online

Users browsing this forum: Kent350787 and 13 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos