I think it might just be the best transcontinental product I’ve experienced in the United States, but it’s only available as part of a connection to onward travel with Qantas to Australia.
My journey started in New York City, having just departed the Ocean Liner Queen Mary 2 a few days earlier.
The QM2:
This was the first leg - a “domestic” sector - from JFK to LAX aboard the new Qantas Boeing 787-9 Dreamliner. I later transferred onto a Qantas A380 for the longer journey to Sydney, Australia.
Qantas Business Class Experience:
After checking in (in person), I checked out the American Airlines (One World) lounge. I first visited the lounge that’s found just after security.
It was good. A good selection of food and drinks and it wasn’t too busy. I was flying on Thanksgiving Day 2019 which may explain why it seemed so quiet.
I later visited the smaller lounge, located closer to the Qantas aircraft’s boarding gate. This lounge was a bit tired and of an older design.
Before long I boarded Qantas flight QF12. The business class cabin on Qantas 787’s have a 1-2-1 layout. I had a left hand side window seat for this flight.
The Seat:
There is heaps of legroom. Each seat in Business Class has direct aisle access for all passengers. The seat has numerous functions, including a fully flat bed mode, which can also be set to a ‘take off recline’ mode. The various seat functions are all easily managed by intuitive controls on the seat.
This flight included a full dinner service. There was a drinks service, an entree (I had soup) with warm breads, a main course (I had vegetarian pasta) and a delicious dessert (panna cotta) as well as tea and coffee.
The flight was pretty smooth, with only a little bit of turbulence. It was a long journey, with a 5 hour 35 minute fight time. Though there were a few bumps mid-flight, I got some reasonable sleep in the wonderful fully flat bed that Qantas provides.
The Inflight Video:
https://www.youtube.com/watch?v=141KO3DUhL4
This video shows you take off from New York JFK Airport. Onboard you can check out the friendly Qantas service, drinks service, dinner service and inflight views. Later in the video check out the inflight entertainment system, and take a look at the business class bathrooms. And the chair in bed mode. We then had a nighttime landing at Los Angeles LAX Airport.