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US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 12:28 pm
by upsmd11
This past October I had planned a trip to Italy. I had my partner and a group of friends for a total of 11 people going to stay in a beautiful Agriturismo in the Tuscan area near a town called Peccioli.

To get there we flew SDF - PHL - FRA on US and FRA - FCO on LH. We then rented a car for our drive around Italy and then we flew FCO - MUC on LH nad MUC - PHL - SDF to get home. This trip report is of the US leg from SDF - PHL - FRA. Enjoy.

We started the trip in our hometown of Louisville, KY. The airport here is efficient and pleasing. The security line is never too long and the gates are easy to get to. Even though US only flies RJ metal in here it has great service to PHL, CLT, DCA and LGA. We had PIT service long after PIT was scaled back due to our PNC presence here in town.

Here is a view of the security check-in on day of travel:
http://i21.photobucket.com/albums/b286/air1jdg/Security.jpg

When we got to the gate I started talking to my friends who had already checked in and realized they had only checked their bags through to FRA and not onward to FCO. The US agents were wonderful and took every step they could to get these bags tagged to FCO for us. Those people on this forum who bash US must not have met the agents at SDF -- they were wonderful.

The flight from SDF - PHL was on a CRJ2 and I have a few pictures from the flight, in and out, to share:

We were sitting near the back and 3 of the ladies with us are looking back at us here:
http://i21.photobucket.com/albums/b286/air1jdg/upfront2.jpg

This is the "meal" on this flight:
http://i21.photobucket.com/albums/b286/air1jdg/sdfphlmeal.jpg

Since we could see the wing, here is a shot of the tiny speed brakes being deployed upon descent into PHL:
http://i21.photobucket.com/albums/b286/air1jdg/breaks.jpg

Once we got into PHL we had a few hours so we took the shuttle from the express concourse over to the International gates so we could enjoy the Envoy Lounge. There were 5 of us on these flights who were in Envoy and 2 who were in coach. I had thought the Envoy Lounge folks would let our 2 friends in but they were a little rude and wouldn't let them in. We walked around with them for a while and then they insisited we all go up without them to enjoy the lounge for a bit. We did end up going to the lounge for a bit so two of our friends who had never traveled business class before could enjoy it. Here are some pictures of the lounge and the food there:

Our friends, Jen and Lucy, in the Envoy Lounge:
http://i21.photobucket.com/albums/b286/air1jdg/usairwayslounge.jpg

Some of the food offerings in the Envoy Lounge:
http://i21.photobucket.com/albums/b286/air1jdg/usairwaysloungemeal2.jpg

http://i21.photobucket.com/albums/b286/air1jdg/usairwaysloungemeal.jpg

Our flight to FRA was on a B762 which I wasn't entirely thrilled over as I love the A333. But since we were on Dividend Miles award tickets we had to take what was left. I had heard bad things about the interior of the B762 but had hoped the rumors were false. I had also heard bad things about the service, which I had hoped were false too. The service ended up being great though the plane wasn't in great shape. The seats were dirty as had been said and things were falling apart, as you'll see. The food was good, better than coach, the seats were comfortable enough and we did manage to sleep some.

Here is the seats my partner and I had:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0315.jpg
And us in them:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0319.jpg

Here is the menu and the food we had during the flight:

http://i21.photobucket.com/albums/b286/air1jdg/IMG_0340.jpg
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0339.jpg
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0343.jpg
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0345.jpg

Our friend, Lucy, had the bum seat, which illustrates the broken equipment at the time on the B762:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0358.jpg

After the meal we slept, watched some TV/Movies and then I was able to spot while on the plane:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0350.jpg
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0356.jpg

We then had breakfast before we landed:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0355.jpg

After landing we had to RUN RUN RUN to the LH gate to FCO as there was a delay in getting to our gate on the ground. The LH staff was great and I took one shot over the Alps while enroute:
http://i21.photobucket.com/albums/b286/air1jdg/IMG_0359.jpg

We were in LH business class, which was nice, and will be featured in another report later.

By the way, I have since flown on a B762 from PHL - CLT a few weeks back with the new Envoy. It looks great on this aircraft and, granted, it's not a suite but should serve US well for the next few years.

Cheers,
John

RE: US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 1:06 pm
by AT
Great report! Can't wait to read the next segment.

RE: US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 1:46 pm
by rogerbcn
Hola John!

Thanks for this TR covering the unusual Envoy Class on this website. There are no that many.

I cannot imagination a better destination than the Italian Tuscany whee to spend your miles  Smile

I was eager to fly US next time to th US and Canada. They cover the route BCN-PHL with one of those 762s that I hope have been repaired by then. I think the setas look old and quite used. Food looks nice though. What did service look like?

Salut!

Roger

RE: US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 1:55 pm
by upsmd11
Service was great, and as I said in the TR, I recently flew on a refurbished Envoy B762 and it looked really nice. I was in coach class PHL - CLT but did stop to look at the Envoy seats on my way out.

RE: US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 1:58 pm
by staralliance38
I'm so happy that you loved US! Ill be going on my 25th flight with US soon and I've never had a bad moment with them. I even went to their Corp. HQ once. Really Nice! I know, the envoy wasn't really updated yet, but they are getting there.

Great TR!

RE: US Envoy: SDF - PHL - FRA

Posted: Sat May 03, 2008 9:17 pm
by OA260
Looking forward to the next report. Id love to see one with the new Envoy seats.

OA260

RE: US Envoy: SDF - PHL - FRA

Posted: Sun May 04, 2008 4:22 am
by tsaord
OMG no elbow rest? I see why USAir employees call it the ghetto airline lol

RE: US Envoy: SDF - PHL - FRA

Posted: Sun May 04, 2008 7:18 pm
by flyboy_se
great TR. Nice to see how US is since i am planning on flying them on ARN-PHL this summer.
looking forward to next part.
Cheers

RE: US Envoy: SDF - PHL - FRA

Posted: Sun May 04, 2008 9:47 pm
by PRAirbus
Pretty pathetic...food presentation looks awful, very generic. Seats look bad too...

RE: US Envoy: SDF - PHL - FRA

Posted: Sun May 04, 2008 11:37 pm
by hummingbird
Excellent report...........


US needs to upgrade their inflight product........Meal presentation is undesirable.........

RE: US Envoy: SDF - PHL - FRA

Posted: Mon May 05, 2008 12:05 am
by abrelosojos
Thanks for sharing a great TR. I am very impressed with your writing and photo abilties. Wish I could say pleasant things about US though. While the dinner looks ok, those seats are not acceptable for trans-atlantic J. I cannot believe Lucy's arm-rest was broken in J on a "flagship" flight. Was she properly compensated? How was IFE?

Quoting UPSMD11 (Thread starter):
There were 5 of us on these flights who were in Envoy and 2 who were in coach.



Quoting UPSMD11 (Thread starter):
But since we were on Dividend Miles award tickets

= Wait a minute, you were able to redeem 5 seats on the same flight in J?!

Thanks,
A.

[Edited 2008-05-04 17:11:05]

RE: US Envoy: SDF - PHL - FRA

Posted: Mon May 05, 2008 1:53 am
by Ryanair!!!
Looks like you had a great experience. However, looking at the seats, it felt like I was watching an episode of Remington Steele half expected a big shoulder padded Stefanie Zimbalist to appear next to you. Those seats look so yester-years!

RE: US Envoy: SDF - PHL - FRA

Posted: Mon May 05, 2008 2:40 am
by tommy767
The pics are great but why doesn't US serve sundaes? That is pretty pathetic of them not to serve them to Envoy on long haul flights.

RE: US Envoy: SDF - PHL - FRA

Posted: Mon May 05, 2008 8:29 pm
by ba319-131
Nice report and photo's, thanks for sharing.

I've flown Envoy on the 762 and 333 fleet, I much prefer the 333 fleet but the 762 flights have been just fine.

Rgds

Mark

RE: US Envoy: SDF - PHL - FRA

Posted: Mon May 05, 2008 11:35 pm
by abrelosojos


Quoting Ryanair!!! (Reply 11):
Looks like you had a great experience. However, looking at the seats, it felt like I was watching an episode of Remington Steele half expected a big shoulder padded Stefanie Zimbalist to appear next to you. Those seats look so yester-years!

= I know exactly what you are talking about  Smile. I love that show. And, I could totally picture them being served champagne sitting in those Envoy seats.

Cheers,
A.

RE: US Envoy: SDF - PHL - FRA

Posted: Tue May 06, 2008 12:50 am
by USAirALB
I am glad you had a good flight. Most seats will be upgraded by the end of 08.

RE: US Envoy: SDF - PHL - FRA

Posted: Tue May 06, 2008 1:22 am
by aznmadsci
Hey John!

Cool report! I have yet to try US among the legacies still in operation. A very interesting read! Look forward to reading thing return!  bigthumbsup 

Quoting Ryanair!!! (Reply 11):
Looks like you had a great experience. However, looking at the seats, it felt like I was watching an episode of Remington Steele half expected a big shoulder padded Stefanie Zimbalist to appear next to you. Those seats look so yester-years!



Quoting Abrelosojos (Reply 14):
And, I could totally picture them being served champagne sitting in those Envoy seats.

 rotfl  Of course Doris Roberts would fit the role as FA serving them champagne!

Colin  wave 

RE: US Envoy: SDF - PHL - FRA

Posted: Wed May 07, 2008 6:47 am
by Ryanair!!!


Quoting AznMadSci (Reply 16):
Of course Doris Roberts would fit the role as FA serving them champagne!

Yes... a jaded and grumpy one at that. To which Pierce and Stefanie would shrug, laugh it off, clink of champagne flutes and as they start to sip, the whole scene would FREEZE... then flash credits. Make sure the credit fonts are in those 1980s space-age style!

Hahahahahaha.... Sorry to side track but I could not resist!

RE: US Envoy: SDF - PHL - FRA

Posted: Fri May 09, 2008 12:53 am
by av8orwalk


Quoting UPSMD11 (Thread starter):
The LH staff was great and I took one shot over the Alps while enroute:

I would've thought the Alps to be hillier! and snowier!  Smile

Love SDF...that's my hometown airport. Thanks for the report.

Cheers
Drew MCO

RE: US Envoy: SDF - PHL - FRA

Posted: Sun May 25, 2008 3:53 pm
by RICARIZA
Excellent report,, thank you. I am currently at MIA waiting for my flight in US(Envoy) to PHL and then to MAD. We'll see how it goes. I am suppose to be on a A333 PHL-MAD. Around June 7th, when I will return, I will post my TR...!!