Tbird
Topic Author
Posts: 801
Joined: Wed Oct 31, 2001 3:09 am

AA 21, JFK-LAX, Biz Class

Tue Dec 02, 2008 4:01 pm

American 21, JFK-LAX
Nov 14th
767-200
Biz Class, Seat 7D

Well it was back out once more to my second home of Southern California for our year end audit of our branch in Orange and Woodland Hills. I decided to fly out Friday evening and enjoy a weekend seeing some friends and enjoying some dash time on the PCH.

I worked from home Friday and was picked up at 3 pm a bit early but I didn’t want to get stuck in traffic. Even though I wasn’t driving myself I hate sitting in Long Island Traffic. It took no time to get to JFK and by this time I got my upgrade notification from AA that I was upgraded from Coach to Biz class. I've been very lucky that the four times this year I've flown AA to LAX its all been in the forward cabin. I've flown UA's PS Service from SFO to JFK but I have to say I think AA does a better job in the Biz cabin then UA. I arrived at JFK 45 mins later and proceeded to the First /Business Class counter to drop off my bag. The Customer Service rep was very cheerful and wished me a good Thanksgiving.

I moved through security rather quickly since I can use the Fast Lanes for Elite and Premium customers. After putting myself together I headed to the airside Admirals Club for some drinks (it was happy hour mind you). This is the first time I used this club as I generally use the landside club. I took a seat at the bar and was greeted by Tricia; she was the best bartender I have ever run into in my entire life. It’s hard to describe the kind of service she provided but it was truly old world. Every time a patron left the bar she would thank them for fly American Airlines and used phrases like “It’s my pleasure to serve you.” People that were clearly frequent users of the club were coming up to her and wishing her a Happy Thanksgiving, she is clearly a valuable people asset to American Airlines.

About 20 mins before boarding I headed over to the gate and waited for boarding. I got on when Biz class was called and took my seat (7D, aisle bulkhead seat) and settled in. The FA’s did their normal Biz class routine of taking coats and offering a preflight drink. We pushed back 5 mins early and proceeded to 31L. The Capt, a female pilot informed us that there was a 45 min wait until we were at the runway but the time was built into the flight plan and we’d still arrive on time. I took a bit of a cat nap for 30 mins and woke up as we were moving on the runway. We had a nice long and low roll off of 31L, looked like it would have been a nice bank from Hobe.

Once reaching cruise the FAs began their cabin service with one FA taking drink orders and one handing out the BOSE headsets and personal DV players. I order my standard Vodka cranberry and proceeded to check out AA’s new in-flight Web service by GOGO. The service is 12 dollars for all passengers and I have to say it works great! There was no delay while using IM or with video streaming. I have to say that in-flight web service really is the way to go. I was on the web for most of the flight and only used the DV player once my battery died. If I had my DC adapter with me I would have surfed the web the entire flight.

The FA’s also passed out the dinner menu. After reviewing dinner choices I decided on the Roast Beef. Before dinner appetizers were served followed by salad with choice of dressing, fresh hot bread and then finally dinner. The Roast Beef was rather good and presented nicely on AA plate wear. This was a Flagship Service flight with full dinner, desert, chocolate selections, and freshly baked cookies. After dinner I BS’d online a bit and then watch some TV and a movie. As we got closer to the coast you could smell the cookies baking in the oven which is always a sign you’re getting close to your destination. The cookies were soon served with a selection of milk or sparkling water with lemon. After the FAs collected the glasses and dishes from the cookie service the Capt informed us we would be starting our decent into LAX in 15. The FAs began their cabin clean up, collecting the DV players and other related items.

We touched down on the south side and headed to the AA terminal passing the QF A380 which was pushing back from her gate. After getting off I headed to baggage claim I got a bit nervous because my bag didn’t make the flight! So vs. getting upset I said maybe it was on an earlier flight, I got to JFK when another LAX flight was leaving so maybe it was on that flight. I headed to the AA baggage office where an upset passenger was being escorted away by Airport Police. I told the Rep at the office my bag didn’t make it and asked if it could have been on the earlier flight. We walked out to the area they had bags staged and sure enough my bag made it to LAX before I did. With bag in tow I headed to Avis picked up a Mustang Soft top and had an enjoyable weekend before Monday when I headed to Orange.

Overall this was a great flight, the service from all the AA employees I dealt with was fantastic! Also with this flight complete I made Platinum Status with AA.
 
phileet92
Posts: 180
Joined: Wed Jul 19, 2006 10:37 pm

RE: AA 21, JFK-LAX, Biz Class

Tue Dec 02, 2008 5:35 pm

Congrats on making Platinum! great trip report.
 
rjpieces
Posts: 6849
Joined: Mon Nov 24, 2003 8:58 am

RE: AA 21, JFK-LAX, Biz Class

Tue Dec 02, 2008 9:28 pm

Nice TR.

Quoting Tbird (Thread starter):
We walked out to the area they had bags staged and sure enough my bag made it to LAX before I did.

I HATE when they do this. It has happened to me on several occasions recently, and it is only a matter of time until a bag sitting outside the airline baggage office is stolen while the passenger is still at 30,000 feet.
"Millions long for immortality who do not know what to do with themselves on a rainy Sunday afternoon"
 
triple7man
Posts: 717
Joined: Wed May 18, 2005 1:36 am

RE: AA 21, JFK-LAX, Biz Class

Wed Dec 03, 2008 3:27 pm

Glad you had a good experience on AA and congratulations of making Platinum. You can get your upgrade 72 hours before the flight, get double miles and other benefits....I know because I'm retired AA and used to work the Executive Platinum, Platinum and Gold desks. And I always enjoyed congratulating a customer when they qualified for one of the above.
Have you kissed a 777 today?
 
Tbird
Topic Author
Posts: 801
Joined: Wed Oct 31, 2001 3:09 am

RE: AA 21, JFK-LAX, Biz Class

Wed Dec 03, 2008 3:49 pm



Quoting Triple7man (Reply 3):
Glad you had a good experience on AA and congratulations of making Platinum. You can get your upgrade 72 hours before the flight, get double miles and other benefits....I know because I'm retired AA and used to work the Executive Platinum, Platinum and Gold desks. And I always enjoyed congratulating a customer when they qualified for one of the above.

Thanks! I was Gold for the last two years, didn't even realize I made Plat until I checked my account and saw the new tag. I'll have to order new AA bag tags now, I have Advantage Gold ones now, I now need Plat, lol.
 
davescj
Posts: 1277
Joined: Wed Jun 13, 2007 1:46 am

RE: AA 21, JFK-LAX, Biz Class

Wed Dec 03, 2008 4:12 pm

Great TR! Congrats on th status!

Dave
Can I have a mojito on this flight?
 
caleb1
Posts: 541
Joined: Sat Nov 29, 2008 1:51 am

RE: AA 21, JFK-LAX, Biz Class

Thu Dec 04, 2008 3:04 am

It would also be nice to have pictures of your inflight experience on American.
 
Tbird
Topic Author
Posts: 801
Joined: Wed Oct 31, 2001 3:09 am

RE: AA 21, JFK-LAX, Biz Class

Thu Dec 04, 2008 2:26 pm



Quoting Caleb1 (Reply 6):
It would also be nice to have pictures of your inflight experience on American.

Caleb1 flight 21 is an evening flight. Any photography would have required a flash which would have disturbed the other passengers. I fly over 50K a year for work, I try to respect the comfort of the other people around me. I did a trip report on my flight to Rome on AA back in Sept. It was my vacation and the flight was rather empty so you can find pictures and video of AA's Biz class product in that thread.

https://www.airliners.net/aviation-fo...ums/trip_reports/read.main/133644/
 
EXAAUADL
Posts: 1740
Joined: Tue Jun 13, 2006 3:48 am

RE: AA 21, JFK-LAX, Biz Class

Sun Dec 07, 2008 4:24 pm

well looks like AA's fligship service has improved somewhat. It was pretty pathetic for awhile.


I think AA 21 use to be catered by the 21 Club back in the 1970s

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