flpuck6
Topic Author
Posts: 2047
Joined: Fri Jun 11, 1999 12:32 am

Air France Updated Affaires (J) Meal Service

Fri Dec 11, 2009 3:43 am

This is not so much a whole trip report rather a report on the updated Air France meal service.

In the context of maintaining customer loyalty and, in my opinion, playing catch up with regards to the competition, Air France has made a heavy investment and updated its Premiere and Affaires meal service. The meal service started on December 1st.

The meal services here are for BOSCDG and CDGBOS, flown in the first week of December.

The updates for flights from Paris include :
A new paper menu (see scans below)
addition of a mise en bouche
the new “surf and turf” appetizer
addition of a green salad
4 choices of hot dishes vs. 3 previously
new presentation of cheese (with only 2 pieces now)
new presentation of dessert : 3 miniature desserts on a small tray, no more “cookies”
tea + coffee at the same time as dessert

Without further ado, here are the photos.

BOSCDG
http://lh4.ggpht.com/_j2EQ_qLSeBE/SyD5iKGnFiI/AAAAAAAABBc/HHnyohUPApU/s720/DSC_0001.JPG
Aperitif + amuse-bouche

http://lh5.ggpht.com/_j2EQ_qLSeBE/SyD5k0x1K7I/AAAAAAAABBs/QVg6oMb_iBk/s720/DSC_0006.JPG
Champagne foie gras terrine, poached shrimp with mayonnaise cream sauce, coconut and fig chutney on cranberry raisin bread (it was not the champagne foie gras and the bread was a raisin bread, but all in all good although I don’t care for shrimp) // the baguette was good

Dessert and cheese are served on the tray at the same time for the departures from the East coast

A small detail to note : the tray is new as well with a chic anti-skid liner which is incorporated on the tray and sports the new AF “crevette” (you would only notice this if you look under the linen liner)

http://lh6.ggpht.com/_j2EQ_qLSeBE/SyD5mTiYekI/AAAAAAAABB0/xFLe2Y2DCl0/s720/DSC_0008.JPG
Salmon in filo crust with saffron sauce and mixed vegetables

http://lh5.ggpht.com/_j2EQ_qLSeBE/SyD5m4DBtgI/AAAAAAAABB4/9Wid7sfWfH4/s720/DSC_0009.JPG
Detail of the new bread / cheese dish with the new AF “crevette”

http://lh4.ggpht.com/_j2EQ_qLSeBE/SyD5oe3aVhI/AAAAAAAABCA/XH7HOmV9uso/s720/DSC_0011.JPG
Continental breakfast (with a beautiful double espresso graciously brought to my seat)


CDGBOS

http://lh4.ggpht.com/_j2EQ_qLSeBE/SyD6090EtRI/AAAAAAAABHo/4lHncnZULl8/s720/DSC_0100.JPG
Aperitif + amuse-bouche

http://lh6.ggpht.com/_j2EQ_qLSeBE/SyD65r8L-tI/AAAAAAAABII/TnAbSbUbk14/s720/DSC_0103.JPG
Duck foie gras, salmon confit with vegetable brunoise and crisp vegetables (the vegetables weren’t so « crisp » but the salmon confit was full of flavor) /// the green salad is a new addition as well / it can be eaten at any time

http://lh4.ggpht.com/_j2EQ_qLSeBE/SyD67LiHWzI/AAAAAAAABIQ/P9uFeDPFcL0/s720/DSC_0105.JPG
Pan-seared veal, zucchini julienne with olive oil and eggplant caviar (you can tell the veal was over heated, but otherwise not so bad) /// note the cheese and the new tray

http://lh3.ggpht.com/_j2EQ_qLSeBE/SyD7AVxR_nI/AAAAAAAABIw/loOwgH4aDSs/s720/DSC_0113.JPG
Dessert : blackberry sorbet, trio of desserts : pineapple verrine, orange-chocolate entremets with dried fruits, pistachio macaron, earl grey Fauchon tea

http://lh3.ggpht.com/_j2EQ_qLSeBE/SyD7MexJNSI/AAAAAAAABJw/HcXQEqnkPuk/s720/DSC_0135.JPG
Light meal : vegetables with curry and lemon, marinated salmon canapé, savory tomato-almond macaroon, fresh fruit (I ate only the oranges)


My thoughts :

I like the new menu. Simple, classy. Though they could be more specific on the BOSCDG menu by printing exactly what the cheese and dessert are ! On the CDGBOS menu they mention “ice cream” but there is only sorbet.

I think the addition of the amuse- bouche and the more copious appetizer is good. I really like the new bread dish with the new “crevette” and even though they’re plastic, I like the look of the new cheese and dessert trays. Apparently the new china in Premiere is quite nice.

Although the addition of the mise en bouche is nice, the aperitif is now done with carts instead of the service table, the same used for the desser t service. Seriously, carts have no place in the cabin in First and Business. Not even the US companies use carts in their premium cabins.

I don’t think the cookies served with the sorbets should have been taken away … perhaps with some feedback they might be re-introduced ?

I still don’t understand why the cheese is served at the same time as the hot dish. This does not go well with AF wanting to provide an authentic French restaurant meal service. The two pieces of cheese is more logical, since the 3rd piece was always a “blue cheese”, which most people including myself robably did not eat.

There has clearly been a lot of investment put into this revamp ; time, money and reflection. I suppose now it is up to the cabin crews to stand behind it and I sure hope they do.



scans of the menus


new cover




BOSCDG “dinner”


CDGBOS “lunch”


“Suggestions du jour” from CDG in French


“Today’s suggestions” from CDG in English


CDGBOS “light meal”


Beverage list


Air France’s sommelier




Champagne / wine list
Bonjour Chef!
 
AALuxuryLiner
Posts: 30
Joined: Tue May 13, 2008 5:49 pm

RE: Air France Updated Affaires (J) Meal Service

Fri Dec 11, 2009 3:01 pm

Thank you for this great post and photos! The meal service looks delicious. I like the addition of the amuses bouche and elegant presentation of dessert. The small details do make a difference. I hope to fly on AF one day!
 
sq_ek_freak
Posts: 1180
Joined: Fri Dec 15, 2000 4:48 pm

RE: Air France Updated Affaires (J) Meal Service

Fri Dec 11, 2009 4:09 pm

Menu looks great, and we all know the deliciousness that is Air France catering! Just wish that they got rid of the tray and have it pure a la carte, especially because this is a revamped service protocol!
Keep Discovering
 
rolypolyman
Posts: 85
Joined: Thu Mar 12, 2009 10:53 pm

RE: Air France Updated Affaires (J) Meal Service

Fri Dec 11, 2009 9:01 pm

Thanks for the great report... it's inspired me to start taking notes on J/F trip reports to get ideas for things to make in the kitchen besides the same old stuff.
 
davescj
Posts: 1277
Joined: Wed Jun 13, 2007 1:46 am

RE: Air France Updated Affaires (J) Meal Service

Wed Dec 16, 2009 10:45 am

I do find AF had a good J product over all. I am glad to see the amuse broche as an additon as well. I think this makes a great deal of sense. I'm also glad to see the bigger appetizer, as it is often my fav course.

All that said: trays in J/F are tacky. Get rid of them. DL does appetizers on a tray, but you get three items. I don't like it, but OK. And it goes away before the main course (as well it should).

I do find the beef on AF not to be the best. For that, I'd have to vote for BA.

Dave
Can I have a mojito on this flight?
 
Comeflywithme
Posts: 249
Joined: Sun Sep 10, 2006 7:51 pm

RE: Air France Updated Affaires (J) Meal Service

Thu Dec 17, 2009 7:08 pm



Quoting Flpuck6 (Thread starter):
I like the new menu. Simple, classy.

Thanks for the pictures.

Mmmm simple yes, classy? Not so sure about that although I do like the proper salt n pepper pots rather than the sachets the likes of BA and LH dish out.
To be honest the food just about looks okay to me and nothing to get too excited about. That veal for instance is horrific looking and should have been binned in my opinion.

I would say the AF J food and presentation was better when I last few with them a few years ago.

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