a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Fri Feb 11, 2011 1:59 pm

Hi PH,

TG reminds me in many ways of QF. Apart from the A380s, QF don't really have an updated international product, just like TG (old birds, no IFE, mediocre-average food).

Quoting PlaneHunter (Thread starter):
The obligatory cabin shot:

That guy needs to put some shoes on!

Quoting PlaneHunter (Thread starter):
Anyway, even though Thai didn't impress me, I would give the carrier a second chance - probably after the introduction of factory-fresh 77Ws and A380s.

Amen to that.

Quoting PlaneHunter (Thread starter):
P.S.: Just in case you missed them - my previous trip reports:

Over how many years were these trips conducted over?

Oh and I REALLY like TG's "new" livery (if you could call it new at all!).

Cheers,
Pete
Where's the accelerometer on this thing?
 
User avatar
airbuseric
Posts: 3565
Joined: Sat Jan 22, 2005 1:24 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Fri Feb 11, 2011 6:06 pm

Hi PH
finally my time came to reply on this report. Nicely written, accompanied by some good pics!
Shame to hear that the meals you preferred were gone, next time a seat more upfront, or just order a special meal.
I am surprised also by the non-exciting PTV on the 777, quite strange on a modern aircraft and such a 'main airline'.
I expected slightly better from TG, being in Star Alliance.

Regards
Eric
"The whole world steps aside for the man who knows where he is going"
 
MSS658
Posts: 2453
Joined: Sat Oct 16, 2010 8:16 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Sun Feb 13, 2011 4:21 pm

Nice trip report, thanks for sharing! I'm surprised that TG does not offer any kind of personal IFE on the 744 or 777, as you mentioned it did not matter to much because there where both night flights. But do not want to have a 12-hour day flight in any of those birds.
Next trip report: Well worn A330s and Hassle free MUC transfer
 
Lufthansa747
Posts: 2953
Joined: Tue May 18, 1999 7:45 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Sun Feb 13, 2011 10:43 pm

Quoting PlaneHunter (Reply 48):
Bad news, but I was expecting that. Will the 747s get PTVs in Y Class, too?

Latest is the 12 refurbished will leave and the 6 newest built with old cabins currently will get AVOD and the works in all classes. But who knows with TG...
Air Asia Super Elite, Cebu Pacific Titanium
 
TBloemink
Posts: 126
Joined: Tue Mar 02, 2010 2:35 pm

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Mon Feb 14, 2011 12:23 pm

Nice report!

Quoting PlaneHunter (Thread starter):
About 3 hours before departure, I left the transit hotel and started walking back to the other side of the airport again where my flight to Brisbane would depart from. Nice artwork again:

If I'm right, this statue is where pax go airside after immigration and security.

Quoting PlaneHunter (Thread starter):
The gate was opened about one hour prior to departure. Interestingly, the plane hadn't arrived yet. Finally, after another 20 minutes, the 777 showed up. At the time of booking and in the subsequent weeks TG473 had always been operated by the relatively new 777-200ERs, but according to ACARS, Thai then started to sporadically use the older 777-200s, too. Of course I had been hoping that I would get a 777-200ER...but Thai did me no favors. The plane at the gate was HS-TJH, the newest of eight 777-200s, delivered in January 1998. It was almost impossible to take pictures through the odd windows in the darkness:

TG did the same to me, according to EK TG517 was operated by an A330 with a possible chance to get PTV's, accordng to TG it was an A340-600, when I heard that I was very happy as that would have been my first flight on the a340 and a 100% chance to get PTV's, but they changed it to a B773 or B77W 1 week before we were leaving to DUS. Those have PTV's for sure. Three days before scheduled departure to DXB TG changed it to B772's, resulting in a 6 hour flight on HS-TJC, with the same dull seat backs and useless IFE boxes. Fortunately I had something to watch outside, as it was dark and there was a thunderstorm. Also I was happy that I brought some emergency-comic books.

TB
Flown on: A300, A319, A320, A321, A330(-200,300), A380, B717, B737(-400,700,800,900), B747, B777(-200,300,-300ER), B787-9, Embraer 170, Fokker 70
 
AEROFAN
Posts: 1815
Joined: Wed Aug 04, 2004 9:47 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Mon Feb 14, 2011 7:18 pm

You flew economy class - how much of an impression were you expecting?

Quoting PlaneHunter (Thread starter):
 
Flightsimboy
Posts: 1772
Joined: Sun Sep 11, 2005 12:49 pm

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Mon Feb 14, 2011 9:06 pm

Quoting Aerofan (Reply 55):
You flew economy class - how much of an impression were you expecting?

I second that. On the other hand you should have stuck with LH on the sector to BKK, no IFE etc on the 744 but absolutely wonderful service!
LAX772LR - "Answer to goofy question:" in response to my question about the B737-MAX8 being grounded. 48 hours later all B737-MAX8 grounded worldwide. Go figure!!
 
Flightsimboy
Posts: 1772
Joined: Sun Sep 11, 2005 12:49 pm

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Mon Feb 14, 2011 10:21 pm

Quoting PlaneHunter (Thread starter):
Even though I arrived at Terminal 2 more than two hours prior to departure, some 150 people were already waiting in line.

Well the norm is three hours before departure. So I guess you were running late!

Quoting PlaneHunter (Thread starter):
Most of them were Asians, many of them equipped with large suitcases, boxes and shopping bags.

Well you were flying Thai after all. Were you not expecting the ratio to be more Asians on board?

Quoting PlaneHunter (Thread starter):
After an annoying waiting time of more than 30 minutes, I finally received my boarding passes.

Hmm 150 people at 5 minutes per person for a full 30 minutes does not seem so bad. Try waiting for 45mins to an hour while in a Middle East carrier line up to and from North America.

Quoting PlaneHunter (Thread starter):
I finally arrived at the gate area and I was happy about spotting a black tail. I had hoped to get one of two specially painted planes in the 18-strong 747 fleet - and Thai had indeed sent HS-TGW, wearing the Star Alliance livery:

Aren't you lucky to get the Star Alliance 744

Quoting PlaneHunter (Thread starter):
The welcome on board was not as sincere as expected, some flight attendants were quite reserved.


Maybe they should have bowed lower, hands folding while welcoming you a "Sawadee Kah" on board lol (I believe that is the greeting, non?)

Quoting PlaneHunter (Thread starter):
At one point they reacted with surprise when I told them that I had flown on 100 different airlines - probably they didn't believe me because they remained quiet for a while afterwards.

I would really love to have a look at this 100 airline list. It's truly remarkable. Though I have commented on some of your previous trip reports.

Quoting PlaneHunter (Thread starter):
ordered the curry chicken, but it wasn't available any more and I had to take the steak - not exactly what I would usually eat late at night.

You could have opted not to eat it all  
Quoting PlaneHunter (Thread starter):
No doubts, the presentation was very good and the portion was big - but the main course and the salad lacked quality. The steak was hard like a brick and the potatoes were quite dry - some more sauce would have been useful. I neither finished the meat nor the salad - the latter tasted very strange, who knows which kind of herbs contributed to that. The cake was okay, but couldn't make up for the other items. That meal was a big disappointment.


Oh see, you should have not taken up the offer at all

 
Quoting PlaneHunter (Thread starter):
...and this time I was entirely satisfied with the meal. The spinach was a bit sludgy, but everything else was fine. Even the chicken sausage tasted good. Well done, Thai!


Well after you dinner disaster, I'm glad your breakfast option worked out

Quoting PlaneHunter (Thread starter):
Parked next to us was sister ship HS-TGP, the other 747 wearing a special livery (retro colors):


Two gorgeous 744s at the same time.

Quoting PlaneHunter (Thread starter):
Walking more than 25 minutes in the terminal can be a real pain due to the lack of a proper air conditioning.

Very interesting for a big huge terminal.

Quoting PlaneHunter (Thread starter):
The rates are based on a six hours basis and include a continental breakfast (extensions possible). I paid 3500 Baht (about 85 Euro) back in October, but it may be cheaper in other months. The receptionists were nice, but the room itself didn't impress me. It looked worn and wasn't perfectly clean:

I guess these transit rooms for 6 hours cannot be equated to a 5 star hotel suite. But at 85 Euro you should have had something decent.

Quoting PlaneHunter (Thread starter):
Then I went to the cafeteria and found out that the continental breakfast was rather disappointing. I only ate some bread and fresh fruit.

Looks like things weren't working out for you or you are very hard to please lol

Quoting PlaneHunter (Thread starter):
I joined the queue early and stepped on board among the first Economy passengers. Friendly flight attendants welcomed me, but again I missed a special touch.

Hmmm did they forget to address you by name lol

Quoting PlaneHunter (Thread starter):
The new-style seats were comfortable...

Whew glad things were working out again

Quoting PlaneHunter (Thread starter):
...but I didn’t like the dull seatback:

Uh oh LOL

Quoting PlaneHunter (Thread starter):
Seat pitch (most likely 31 inches) was insufficient - and the useless IFE box didn't help either:

Here we go again!!!!

Quoting PlaneHunter (Thread starter):
The presentation was nice and the fish itself was okay, but the sauce didn't taste acceptable at all. The prawn and bean salad was even worse than the one on TG925, totally awful. At least the cake tasted good. I'm really wondering why Thai offers two hot meal options in the middle of the night - I guess most passengers prefer a light snack like the cold cuts platter.

I guess it's better to be offered two options one light and the other heavy, as some like you would opt for the light while some no matter what part of the night or day want a complete meal.

Looks like in the end both Thai and Bangkok airport failed to impress you. Maybe next time fly First or Business!! (Just kidding)
LAX772LR - "Answer to goofy question:" in response to my question about the B737-MAX8 being grounded. 48 hours later all B737-MAX8 grounded worldwide. Go figure!!
 
AEROFAN
Posts: 1815
Joined: Wed Aug 04, 2004 9:47 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Wed Feb 16, 2011 7:00 pm

You are kidding... I'm not! I don't understand what the OP was expecting flying in Y. I'm totally perplexed and for the life of me cannot understand why OP did not fly F or J if he desired all these personal touches.

Quoting flightsimboy (Reply 57):

"Looks like in the end both Thai and Bangkok airport failed to impress you. Maybe next time fly First or Business!! (Just kidding)'
 
PlaneHunter
Topic Author
Posts: 6537
Joined: Tue Mar 14, 2006 3:17 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Thu Feb 17, 2011 6:37 pm

Quoting lukeyboy95 (Reply 49):
I choose the shitty connection on purpose and got a free visa into the country, transport to hotel, a full apartment to myself with kitchen, washing machine etc and a pool on the top floor, and 2 meals, oh yes and a packed lunch. How decent is that!?

Very good!

Quoting lukeyboy95 (Reply 49):
I am planning a trip from LXR *yes I know! to KUL via DOH and I can get an 8 hour stop each way. 2 hotels! Hurrah... I hope they don't change the schedule by the time I get up there (going overland from Uganda)

Sounds interesting, you never cease to amaze me with your trip plans.

Quoting a1ring23 (Reply 50):
Apart from the A380s, QF don't really have an updated international product, just like TG (old birds, no IFE, mediocre-average food).

Hi Pete, the QF A330-300s should have a modern interior - and all the 747s have PTVs.

Quoting a1ring23 (Reply 50):
That guy needs to put some shoes on!

  

Quoting a1ring23 (Reply 50):
Over how many years were these trips conducted over?

About five years.

Quoting a1ring23 (Reply 50):
Oh and I REALLY like TG's "new" livery (if you could call it new at all!).

Yes, I like it, too.

Quoting airbuseric (Reply 51):
finally my time came to reply on this report. Nicely written, accompanied by some good pics!

Hi Eric, thanks for your comments, always appreciated!

Quoting airbuseric (Reply 51):
Shame to hear that the meals you preferred were gone, next time a seat more upfront, or just order a special meal.

I like being seated in the back...probably I will indeed try a special meal next time.

Quoting airbuseric (Reply 51):
I expected slightly better from TG, being in Star Alliance.

Well, it's a marketing alliance - plane interiors and service don't play a major role.

Quoting MSS658 (Reply 52):
Nice trip report, thanks for sharing!

Thanks for your feedback!

Quoting MSS658 (Reply 52):
I'm surprised that TG does not offer any kind of personal IFE on the 744 or 777, as you mentioned it did not matter to much because there where both night flights. But do not want to have a 12-hour day flight in any of those birds.

I would have been quite frustrated if I also had to fly without decent IFE on the way back, too.

Quoting Lufthansa747 (Reply 53):
Latest is the 12 refurbished will leave and the 6 newest built with old cabins currently will get AVOD and the works in all classes. But who knows with TG...

Thanks for that update!

Quoting TBloemink (Reply 54):
Nice report!

Thanks!

Quoting TBloemink (Reply 54):
TG did the same to me, according to EK TG517 was operated by an A330 with a possible chance to get PTV's, accordng to TG it was an A340-600, when I heard that I was very happy as that would have been my first flight on the a340 and a 100% chance to get PTV's, but they changed it to a B773 or B77W 1 week before we were leaving to DUS. Those have PTV's for sure. Three days before scheduled departure to DXB TG changed it to B772's, resulting in a 6 hour flight on HS-TJC, with the same dull seat backs and useless IFE boxes.

Wow, I would have been disappointed, too.

Quoting Aerofan (Reply 55):
You flew economy class - how much of an impression were you expecting?

It seems you didn't read the whole report and missed a certain part.

Quoting flightsimboy (Reply 57):
Well the norm is three hours before departure. So I guess you were running late!

I have never checked in earlier and I have never seen such a long queue.

Quoting flightsimboy (Reply 57):
Well you were flying Thai after all. Were you not expecting the ratio to be more Asians on board?

That was just a neutral observation - I simply had expected to see more German tourists.

Quoting flightsimboy (Reply 57):
Hmm 150 people at 5 minutes per person for a full 30 minutes does not seem so bad. Try waiting for 45mins to an hour while in a Middle East carrier line up to and from North America.

It may be worse elsewhere, but that's no excuse for not having enough check-in agents.

Quoting flightsimboy (Reply 57):
Maybe they should have bowed lower, hands folding while welcoming you a "Sawadee Kah" on board lol (I believe that is the greeting, non?)

I simply expected a similar welcome as on certain other carriers which are well-known for good service and charming crews.

Quoting flightsimboy (Reply 57):
I would really love to have a look at this 100 airline list. It's truly remarkable. Though I have commented on some of your previous trip reports.

I added another 12 since flying TG. Just have a look at my profile, they are all there.

Quoting flightsimboy (Reply 57):
You could have opted not to eat it all

Well, I was hungry.

Quoting flightsimboy (Reply 57):
Oh see, you should have not taken up the offer at all

Hindsight is easier than foresight.  

Quoting flightsimboy (Reply 57):
Looks like things weren't working out for you or you are very hard to please lol

That breakfast wasn't great at all, you can believe me.

Quoting flightsimboy (Reply 57):
Hmmm did they forget to address you by name lol

I didn't expect that.

Quoting Aerofan (Reply 58):
I don't understand what the OP was expecting flying in Y. I'm totally perplexed and for the life of me cannot understand why OP did not fly F or J if he desired all these personal touches.

After flying on 99 airlines prior to the trip on TG I did indeed have certain expectations. You would be totally perplexed again after reading some of my reports about Air New Zealand, Emirates, JAL, Malaysia Airlines or Oman Air. There are numerous carriers out there which offer a great service and have great crews in Y Class. Even on some low cost and regional carriers I noticed more personal touches than on these TG flights.


PH
Nothing's worse than flying the same reg twice!
 
User avatar
CARST
Posts: 1555
Joined: Tue Jul 25, 2006 11:00 pm

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Fri Feb 18, 2011 12:23 am

Hello PlaneHunter, a good and solid TR, I really enjoyed the photos from TG and BKK.

Just wondering what was it, that you felt so let down by TG? It is a good decade ago that I have flown with TG the last time, but I always enjoyed flying with them and their servie always felt "special", even in Y. Did you hear too many of these praisings and you expected too much from their crew? Just asking. Perhaps their service has changed in the last 10 years?!

No a/c at BKK is really unusual, too. I haven't flown into the new airport, but perhaps someone else with more knowledge about the new airport can comment on this matter. Is it normal?
 
PlaneHunter
Topic Author
Posts: 6537
Joined: Tue Mar 14, 2006 3:17 am

RE: Thai Fails To Impress: MUC-BKK-BNE On 744 & 777

Sat Feb 19, 2011 2:54 pm

Quoting CARST (Reply 60):
Hello PlaneHunter, a good and solid TR, I really enjoyed the photos from TG and BKK.

Hi Carsten, thanks for your comments!

Quoting CARST (Reply 60):
Just wondering what was it, that you felt so let down by TG? It is a good decade ago that I have flown with TG the last time, but I always enjoyed flying with them and their servie always felt "special", even in Y.
Quoting CARST (Reply 60):
Did you hear too many of these praisings and you expected too much from their crew?

I have heard lots of praise about food, service and crews in general, but my flights weren't special at all.

Quoting CARST (Reply 60):
No a/c at BKK is really unusual, too. I haven't flown into the new airport, but perhaps someone else with more knowledge about the new airport can comment on this matter. Is it normal?

In order to save energy, cold air is sent through floor-based air-conditioning vents. However, the cooling effect is not as good as it should be in the Thai heat IMO.


PH
Nothing's worse than flying the same reg twice!

Who is online

Users browsing this forum: No registered users and 28 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos