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Transpac787
Topic Author
Posts: 1421
Joined: Mon Jul 30, 2007 12:47 pm

Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 12:27 am

Hey all,

Just finishing up a few trips for the spring break season, most of them around the US but was able to get in a quick Transoceanic trip luckily. I had meant to go the week before I actually did but the nonrev Gods conspired against me and I wasn't able to make it happen. Between local weather, flight cancelations, and weight restrictions, it just wasn't in the cards. So the following week I was able to finally get down to MEM to do the MEM-AMS route which I've been dying to do since the beginning of time... at least since I've been nonrev'ing.

Only did a quickturn in AMS - one of my shortest international turns ever, actually. But, had a great time and can't wait to go back, next time hopefully on SEA-AMS or PDX-AMS!! Final itinerary for this trip:

DEN-MEM: DL CR9
MEM-AMS: DL 763 (WL)
AMS-MSP: DL 333
MSP-DEN: DL 752



29 March 2011
DL156, MEM-AMS
Block Time: 09 hours, 05 minutes
767-332ER (WL), N185DN, Ship# 185
Seat: 4C, BusinessElite

Load Factor:
Business: 70%
Coach: 70%

View Large View Medium
Click here for bigger photo!

Photo © Kazuchika Naya






I was going to start out the trip flying DEN-AMA on WN and then AMA-MEM on DL, just to get on the AMA route before it was suspended. The morning of the trip though, I checked the MEM TAF and was alarmed to see the codes 'TSRA' and 'CB' in the forecast at almost the exact time the AMA-MEM would be arriving. I panicked and ran to the airport early to get on the nonstop DEN-MEM which arrived many, many hours before the DEN-AMA-MEM flights arrived. In retrospect... I should have done AMA-MEM as the storms ended up being a complete non-issue.


http://a7.sphotos.ak.fbcdn.net/hphotos-ak-ash4/199573_1957198574344_1374126078_2233528_2819992_n.jpg
N607LR, my CR9 for DEN-MEM, operated by ASA


Ordinarily I don't include my domestic sectors in my TR but another a.net buddy really wanted me to, as there aren't many TR's in RJ first class. Unfortunately, it was nothing too spectacular. The First Class offering on the old Northwest Airlink flights was far and away superior to what DL now offers. I'm not complaining at all though, the FA's were very nice and offered excellent service with what they were provided. Good food from the snack basket and lots of drink refills.


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-snc6/205587_1957198814350_1374126078_2233529_8311739_n.jpg
Being the class-act that I am, I did indeed have a beer at 1000a  


MEM only has 3 distinct hub times, where there is a huge arrivals bank followed soon by a huge departure bank. We arrived right in the middle of the mass arrivals time and all the gates were full, as is typical scene on the MEM ramp at hub time.


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/197171_1957199254361_1374126078_2233531_2527253_n.jpg
My plane at the gate after arriving in MEM, continuing onward to MSY


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/197825_1957199614370_1374126078_2233532_5318602_n.jpg
Connections screen for all the passengers off our flight from DEN. I had a chuckle seeing the departure time of my AMS, versus the departure time for most everyone else on my flight.


Once the hub bank is completed, most of MEM is a ghost town. The only flights in the interim at the non-standard MEM hub times are to MSP, DTW, and ATL. Seeing the FedEx heavies arrive and depart in the meantime is always great though, especially seeing all the 727's!!


http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/208365_1957199934378_1374126078_2233534_4795455_n.jpg
A bit under 3 hours to go until departure and about 30 minutes before the inbound aircraft arrived from AMS.


I was incredibly excited for the flight because it was initially slated to be N195DN, one of the winglet 763ER's in the DL fleet. About 24 hours prior to the flight, they switched the ship assignment to N185DN which, luckily, also turned out to be a winglet 763ER. My first time on the type - my previous three flights on DL 763's were all non-winglet birds.


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-ash4/198864_1957200294387_1374126078_2233536_724953_n.jpg
N185DN arriving from AMS. The AMS flight always uses gate B-43 in MEM which is, undoubtedly, the worst gate on the entire airport for getting pictures of the aircraft sitting at the gate.


I only got a few pictures of my plane in MEM, again due to the vantage point of B-43. The aircraft is totally hidden from the general gate area, and can only be seen from a few points around the entire airport. Even then, the views offered are from a huge distance and from poor angles.


http://a5.sphotos.ak.fbcdn.net/hphotos-ak-ash4/196668_1957201254411_1374126078_2233541_1450999_n.jpg
This is about the best view there is of the AMS gate, B-43. N185DN was just parking inbound from AMS.


The flight was relatively full in J-class and not many window seats were available. I was really hoping to get a window as it was my first time aboard a winglet 763ER, but I was also dead tired and knew I'd sleep almost the whole flight. Besides, the MEM-AMS departs relatively late at night and this time of year it is usually dark before the plane even takes off.

The agents cleared myself and the other nonrev quite a bit before boarding, which was a nice touch. When they called me up they gave me 4C and said that no one would be in the seat next to me, 4E, which was also a really nice touch. Too bad it wasn't a window, but like I said it wasn't a huge let-down at least, since most the flight would be in the dark.


http://a7.sphotos.ak.fbcdn.net/hphotos-ak-ash4/206920_1957201494417_1374126078_2233542_6628403_n.jpg
View out the window at 4A. I made sure to be one of the first to board so I could snap a few quick pictures before everyone started arriving to their seats and I had to lean over them to get my requisite TR pics 


The FA's for the flight were all MEM-based and were a delight. I was very surprised to see that the purser greeted about half of the J-class passengers by first name when they got on the plane and they, too, greeted her by first name. As she went through the aisles to share chit-chat with them, I realized that they were all very frequent fliers to the route, both MEM-AMS and AMS-MEM, as was most of the crew. As such, many of the FA's and passengers are on a first name basis. Pretty cool, IMO!!


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-ash4/197104_1957202014430_1374126078_2233544_4464956_n.jpg
View out the 5G window. God I loved seeing those winglets!! At first sight, several years back, I thought the blended winglets on the 767 were incredibly ugly. That since changed very fast and the 767 is now my favorite winglet aircraft. Can't beat those 11 foot tall monsters!!


Once boarding had settled down and there was a bit of a low-period before departure, I went up to the cockpit to share a quick word with the crew. All of them were incredibly nice and welcoming. The entire cockpit crew was MSP 767ER base. The Captain was PMDL while both FO's were PMNW. All three seemed to get along great with no tension whatsoever, which I'm glad to see that integration is progressing on both sides as well as one could hope.


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/208027_1957203334463_1374126078_2233550_8152669_n.jpg
Cockpit of N185DN about 15 minutes prior to pushback.


http://a7.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207678_1957204574494_1374126078_2233556_6086678_n.jpg
Back in my seat, looking forward toward the cockpit and door 1L, just prior doors-close and pushback.


Again, the MEM-based crew was top-notch, one of the best I've had on international. The purser had the most charming & sophisticated southern accent. She personally came around to take everyone's meal orders and asking if they wanted to be woken up for the second service before arrival into AMS.


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-ash4/207043_1957203814475_1374126078_2233552_4960783_n.jpg
My pre-departure beer and water bottles, just before pushback.


There was a bit of a delay departing out of MEM - not sure why, actually. No serious weather, late passengers, or bag removal issues. Just a bad day, I guess. By the time we pushed back, it was already pitch dark outside so I wasn't all-too-bummed about not having a window. Soon after takeoff, the FA's began the meal drink and meal service. As usual, I always love the Delta meal services. Not as high caliber as AA's, but definitely ahead of UA's.

All following captions are taken directly from the menu:


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-snc6/199083_1957204814500_1374126078_2233557_7189753_n.jpg
Shrimp with lemon grass and marinated hearts of palm and roasted beets with bleu cheese with tomato and basil soup.


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207598_1957205094507_1374126078_2233558_4956884_n.jpg
Mixed green salad with jicama, yellow peppers, almonds, and roma tomatoes served with peppercorn ranch or balsamic vinaigrette dressing.


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207332_1957205414515_1374126078_2233560_7389240_n.jpg
Lasagne pasta bites with spinach and radicchio in gorgonzola sauce, topped with pine nuts


I usually get the chicken option on my flights but this particular flight didn't offer one. The choices were the beef, fish, pasta, or chilled deli plate. The deli plate actually sounded really good but they were quickly taken. The pasta ended up being really good though, I loved the gorgonzola sauce.

For dessert I usually end up getting the ice cream as it's a favorite of mine and many others but for the sake of the TR and not being too repetitive, I got the chocolate cake they were offering instead.


http://a7.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207721_1957205534518_1374126078_2233561_6763402_n.jpg
Belgian chocolate cheesecake served with fresh fruit


Once dessert was over and all the place settings were picked up, I reclined and was out like a light for most of the flight. I woke up only once during about a 15 minute period of pretty sporty turbulence. Continuous light turbulence with intermittent moderate chop. I ended up having to put my mini water bottles in the seat pockets as they were beginning to fly into the aisles off the armrests. Quite a few were rolling around by the time we found smooth air again.


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc6/198897_1957206294537_1374126078_2233565_4133628_n.jpg
Feet-dry over the Irish coast.


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207075_1957205934528_1374126078_2233564_4174763_n.jpg
4045 miles down, about 500 miles to go.


I woke up about an hour and 45 minutes outside of AMS, as the FA's were starting to prepare the arrival service in the galleys. To make sure I was able to sleep for my quickturn back home, I forced myself to stay up for the rest of the flight which was no easy feat. Mostly just listened to some of the audio on demand.


http://a3.sphotos.ak.fbcdn.net/hphotos-ak-snc6/206718_1957206934553_1374126078_2233568_7057999_n.jpg
Swiss cheese and mushroom omelet with grilled tomato, potato cake, and chicken apple sausages.


I love the cranberry bread that DL serves with the breakfast services - get that every time both across the Atlantic and the Pacific!!


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-ash4/200356_1957207174559_1374126078_2233570_2354550_n.jpg
Some of the songs on my audio on demand playlist. Both the new-age stuff like Lady Gaga and the classics like Bruce Springsteen and Bon Jovi 


Unfortunately I didn't get any pictures of our landing or taxi-in at AMS. Oh well... maybe next time!! Again though, great crew and just an overall fantastic flight. Great to finally fly MEM-AMS and great to finally get on a winglet 763ER!!





30 March 2011
DL247, AMS-MSP
Block Time: 09 hours, 05 minutes
A330-323X, N801NW, Ship# 3301
Seat: 5J, BusinessElite

Load Factor -
Business: 80%
Coach: 80%

View Large View Medium
Click here for bigger photo!

Photo © Jerome Mervelet






Flying into AMS, I knew that the ship slated to do my AMS-MSP return was ship# 3301 (N801NW). As we were pulling into our gate, I was looking out the port side of the aircraft and noticed N801NW was sitting in the gate immediately on our left. Talk about your all-time easiest connections in AMS, haha!!

Given our departure delay out of MEM, my already tight connection in AMS was even further reduced so I wasn't able to go through customs to get a new passport stamp. I went to one of the (very convenient) connection & service center where, to my *extreme* surprise, I was able to check in as a DL nonrev on a DL flight from a KLM kiosk. Very convenient!!


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc6/196795_1957207894577_1374126078_2233571_8111093_n.jpg
N185DN just after arriving from MEM. Beautiful winglets and PW motors.


http://a6.sphotos.ak.fbcdn.net/hphotos-ak-ash4/207656_1957208334588_1374126078_2233572_383135_n.jpg
My plane for the flight back to MSP, N801NW.


Once they opened the security checkpoint for our fight, DL247 to MSP, I went through as soon as I could, having previous experience in AMS and seeing how the security lines can get relatively long due to all the security questions they have to ask all passengers. Before I went through the xray and metal detector, they sent me to the gate desk to get my actual seat assignment. The agent cleared me right away and gave me seat 1J in J-class. I asked if he had any windows further back - I prefer the better view of the wing & engine - to which he gave me 5J in the last row on the right-hand side. Awesome!!


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-snc6/196848_1957208774599_1374126078_2233574_2001854_n.jpg
View toward the front of the J-cabin during boarding, taken before taking my seat - 5J


Once most people had got settled I again asked to go back up to the cockpit to get a couple pictures before departure. Crew was MSP A330 base and were a really nice bunch of guys. The Captain even knew a family friend who's a SEA-based A330 Captain. Small world, haha.


http://a3.sphotos.ak.fbcdn.net/hphotos-ak-ash4/195904_1957209694622_1374126078_2233582_6598924_n.jpg
View out the window of the plane I just arrived on, N185DN, before its departure out to DTW.


http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207931_1957210014630_1374126078_2233583_634091_n.jpg
Love the look of the PW4168A. KLM 772 in the background.


Back in the NWA-only days, MSP was always a very senior base, especially for transoceanic flights. The FA's were not nearly as welcoming or friendly as the MEM crew, some of them bordering on short and snippy. Oh well... you can't win em all.


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc6/200426_1957210334638_1374126078_2233584_170534_n.jpg
My inbound plane from MEM, N185DN, pushing out for DTW. The 767 tail in the background was N172DZ, inbound from MSP turning outbound to MEM.


The ground staff in AMS was very efficient and got everyone boarded very quickly for an early departure, almost 12 minutes early I seem to recall. Once the door was closed we were on our way almost immediately.


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207170_1957210734648_1374126078_2233586_2485732_n.jpg
Engines running, just before entering the active taxiway.


Taxi to the runway was very quick, a nice change from my last flight out of AMS where the taxi to the runway seemed to last forever. Takeoff was pretty sporty and we were on our way out to MSP. Pretty sporty turbulence on the climb out of AMS, the Captain asked that the FA's remain seated until he turned off the seatbelt sign given the impressive bumps.


http://a6.sphotos.ak.fbcdn.net/hphotos-ak-snc6/199051_1957210894652_1374126078_2233587_2393492_n.jpg
Climbing above the cloud layer out of AMS.


http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/207972_1957211014655_1374126078_2233588_7490111_n.jpg
Feet wet. Not quite to ETOPS yet though, we still had to pass over England until the much larger water-crossing.  


Once the Captain turned off the seatbelt sign, the FA's were able to begin the cabin service. On the flight out to AMS I had a few beers but on the way home I decided to go with my eternal vice - cranapple juice.


http://a3.sphotos.ak.fbcdn.net/hphotos-ak-snc6/200255_1957211294662_1374126078_2233589_7869464_n.jpg
Cranapple juice and warm nuts prior to the meal service.


All following captions are taken directly from the menu:


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-ash4/199129_1957211734673_1374126078_2233590_2310144_n.jpg
Smoked salmon with caper onion relish and fresh mozzarella with tomato served with cream of onion soup.


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/208202_1957211974679_1374126078_2233591_6415406_n.jpg
Fresh mesclun salad with sweet peppers, radishes, and walnuts, served with caesar or balsamic vinaigrette dressing.


http://a7.sphotos.ak.fbcdn.net/hphotos-ak-ash4/206629_1957212294687_1374126078_2233594_7970147_n.jpg
Parmesan-crusted chicken breast with marinara sauce, gnocchi, and broccoli.


Chicken was excellent, loved the sauce!! I had to check Wikipedia to find out what gnocchi was - but those, too, were also very good!!

Again, I usually get the ice cream for dessert but to avoid repetition through my TR's, I decided to branch out and try the various other desserts they were offering. The return flight had an excellent lemon tart.


http://a1.sphotos.ak.fbcdn.net/hphotos-ak-ash4/200367_1957212494692_1374126078_2233595_6189759_n.jpg
Lemon tart with selection of fine cheeses.


After the dinner service I took a quick picture of the moving map before I was lights-out for the next several hours. Even though it's slanted-flat, I always loved the NWA World Business Class seats - they were always very comfortable on the long flights.


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/200059_1957212134683_1374126078_2233592_5589545_n.jpg
Moving map globe view of our route of flight.


I was able to sleep really well on the return flight, waking up about 2 hours prior to arrival in MSP. Soon after, the FA's began the second service prior to approach and arrival into MSP.


http://a3.sphotos.ak.fbcdn.net/hphotos-ak-snc6/196914_1957212734698_1374126078_2233596_2270108_n.jpg
At cruise, somewhere over Canada.


http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/200049_1957212894702_1374126078_2233597_5373695_n.jpg
Just about to fly over Lake Michigan, a bit over 1 hour remaining in the flight.


The FA's came around taking arrival snack orders. The choices were a hot turkey and cheese sandwich or a shrimp nicoise salad. The orders seemed to be split about 50/50 right down the middle - I ended up getting the turkey and cheese sandwich.


http://a6.sphotos.ak.fbcdn.net/hphotos-ak-snc6/205511_1957212974704_1374126078_2233598_2045879_n.jpg
Hot turkey and cheddar cheese sandwich with caramelized onions, peppers, and a carrot and raison salad.


Before arriving I started to watch the new Ben Affleck movie "The Town". It seemed really good but I soon realized I wouldn't have near enough time to finish the movie before arrival, so I shut down the movie and just listened to some music until descent.


http://a6.sphotos.ak.fbcdn.net/hphotos-ak-ash4/199274_1957212214685_1374126078_2233593_2774969_n.jpg
Audio on demand. Love the "hot hits" playlist!!


Before long, I heard the instantly recognizable de-spooling of the engines at top of descent. The FA's collected all the cabin headphones and I was left with nothing but the window for IFE - not that I'm complaining at all!!


http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/200230_1957213134708_1374126078_2233599_2135121_n.jpg
Descending down into the Minneapolis St Paul area.


http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc6/205027_1957213254711_1374126078_2233600_1525639_n.jpg
Slats down on final for runway 30L into MSP.


All international flights into MSP use the G-concourse for arrival for the customs hall. We landed on runway 30L so we had a very quick taxi to our gate. Customs in MSP was a breeze, despite having been out of the country for less than 24 hours!!


http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/198996_1957213414715_1374126078_2233601_5852464_n.jpg
Lineup on the G-concourse. A320 in the foreground followed by DC9-50, MD90, and finally 757-200.


Final impressions... I always love the Delta product on international. It is time for a cabin upgrade though, which DL already has underway. Cannot wait to try some of these NextGen products on the 763, A330, and of course my personal favorite, the 744.


Thanks in advance for all responses!!



 
KingAir200
Posts: 668
Joined: Sun May 28, 2006 1:37 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 12:41 am

Great TR, as always!
Quoting Transpac787 (Thread starter):
Being the class-act that I am, I did indeed have a beer at 1000a

Well you needed it after that harrowing trek from the counter to the gate.

Quoting Transpac787 (Thread starter):
The agents cleared myself and the other nonrev quite a bit before boarding, which was a nice touch.

I've always liked our agents in MEM.

Quoting Transpac787 (Thread starter):
My pre-departure beer and water bottles, just before pushback.

If I'm not mistaken, that's a Heineken you're drinking there. Didn't you just tell me two days ago you didn't drink beers from outside the US?   
 
ipodguy7
Posts: 458
Joined: Tue Aug 19, 2008 10:44 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 1:17 am

Always love to see TR's including my home state (TN), especially Trans-Altantic ones! I just wish someone still had picks from the only other Transatlantic flight ever from Tennessee (BNA-LGW on AA, but that is long gone), would love to see that! But, great job on the TR!

[Edited 2011-04-07 18:17:52]
AA/DL/NW/CO/UA/US/B6/AS/AC/FI/NY/EI/BD/BA/AF/AZ/DY/SK/QF/JQ/JL
 
767747
Posts: 2225
Joined: Wed Jan 26, 2005 10:08 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 2:12 am

Great report! Looks like you had a wonderful time with Delta! The food looks really good on both flights, and yeah too bad about your DEN-MEM. What a poor offering for First on a CR9!

Looking forward to your next trip! I like your views from my hometown airport, MSP. I make the 30L arrival many times ..  

Matthew (767747)
I love to fly!
 
Prinair
Posts: 638
Joined: Thu Dec 02, 1999 7:28 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 3:57 am

Great trip report although I disagree with your opinion of the meal service. I believe UA still has a better presentation. DL's looks like a coach tray from the 70s-80s. I laughed at that starter/appetizer with the single shrimp. Looks awful for a premium cabin.
PRINAIR - Puerto Rico International Airlines
 
Burj
Posts: 747
Joined: Sun Nov 18, 2007 6:46 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 4:20 am

Great TR.....I love the photos and you are so right about the awesomeness of those 11 ft winglets! Photos don't do justice to just how big they are!

The single shrimp just made me laugh....seriously if you are going to have shrimp, have more than one or don't have it at all...

As a DL frequent flier it does make me a little sad at how easy it is for non-revs to travel in the BusinessElite cabin and so so so hard for frequent fliers to use miles or SWUs to upgrade to BusinessElite on int'l flights!

Don't get me wrong...if I were you and could non-rev I'd travel the world too and fair play on being able to do it from a J cabin...however Delta has got to stop treating their int'l BusinessElite product as a travel perk for employees and instead figure out a way to generate revenue...either by using it as a frequent flier perk (and get more business types away from UA/CO) or making it more exclusive so people will be willing to PAY a premium for it.
 
SXDFC
Posts: 2106
Joined: Sun Dec 09, 2007 6:07 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 5:09 am

Great TR! Too bad we couldn't see an A330 cockpit shot  
 
Super80DFW
Posts: 868
Joined: Wed Oct 03, 2007 10:03 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 5:44 am

Quoting Transpac787 (Thread starter):
Ordinarily I don't include my domestic sectors in my TR but another a.net buddy really wanted me to, as there aren't many TR's in RJ first class.

I guess a few minutes of begging does the trick ehh??  

You totally have a great taste in music, with the exception of the first and last song in each respective playlist photo. That songs is just completely off the charts horrible.  

Glad to hear you had great luck getting the winglet 767! I had the great pleasure of getting one on AA back in August 2010! I was seated behind the wing too, so I was able to properly appreciate its size.

Foods looks top notch as always! I really love how Delta serves their premium class meals on square plates. We have some identical plates in our cabinet at home!  

Great report!
 
RvXKaz
Posts: 189
Joined: Mon Apr 04, 2011 11:57 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 5:49 am

Hi Transpac787,

That's a fast turnaround!

I just want to say I enjoyed your TR and what a nice report it is in showcasing DL's BusinessElite offerings!

Its really an eye-opener for me to see the service offerings on Delta across the pond and I'd say Delta don't fail to impress, looking at all your pictures of the excellent meal presentations and hearing about the nice crew on the outbound.

Quoting Transpac787 (Thread starter):
realized that they were all very frequent fliers to the route, both MEM-AMS and AMS-MEM, as was most of the crew. As such, many of the FA's and passengers are on a first name basis. Pretty cool, IMO!!

Yeah, I agree its really cool too! What better way to fly than with friends!

Quoting Transpac787 (Thread starter):
As usual, I always love the Delta meal services. Not as high caliber as AA's, but definitely ahead of UA's.

Thumbs up to Delta! mmm.. looking at your pictures of the hearty meals and generous proportions just makes me so hungry...

Quoting Transpac787 (Thread starter):
For dessert I usually end up getting the ice cream as it's a favorite of mine and many others but for the sake of the TR and not being too repetitive, I got the chocolate cake they were offering instead.
Quoting Transpac787 (Thread starter):
Again, I usually get the ice cream for dessert but to avoid repetition through my TR's, I decided to branch out and try the various other desserts they were offering. The return flight had an excellent lemon tart.

That's really nice of you to sacrifice having your favorite dessert for the sake of A.net! Thanks for your generosity!

Anyways, its a great TR and its nice to hear you enjoyed your DL experience!

Cheers,
Gavin
They say that I'm a dreamer. But I'd only Dreamt Skyward.
 
sr117
Posts: 683
Joined: Fri Jun 23, 2000 2:00 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 7:06 am

Thanks a lot for the report! Sounds exhausting though, back to back transatlantics  
Quoting Transpac787 (Thread starter):
The FA's for the flight were all MEM-based and were a delight. I was very surprised to see that the purser greeted about half of the J-class passengers by first name when they got on the plane and they, too, greeted her by first name.

Sounds very nice, good to hear that the crew takes proper care of their passengers.

Quoting Burj (Reply 5):
Delta has got to stop treating their int'l BusinessElite product as a travel perk for employees and instead figure out a way to generate revenue...either by using it as a frequent flier perk (and get more business types away from UA/CO) or making it more exclusive so people will be willing to PAY a premium for it

From the sound of it the cabin was mostly full of paying passengers. By upgrading the fleet to have lie flats with direct aisle access, they should definitely make it a product worth paying a premium for. J on DL will be better than C on AA with it's angled lie flats or C on UA with 2-4-2 seating on the 747 and 777.
 
robso2
Posts: 160
Joined: Wed Jun 23, 2010 9:12 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 11:12 am

Hi there,
Nice to see a MEM based TR. Seats actually looked good considering they are due for an upgrade! Shame you didn't get time to see a bit of Amsterdam though!
733/4/5/6/7/8/9, 319/20/21, 752, 744, 772/W, 332/3, 343/6, E70/90, AT43, AR85/1, D38, D10, M82
 
N104UA
Posts: 302
Joined: Sat Dec 08, 2007 11:27 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 2:22 pm

Great TR, not getting a Stamp must suck though, but do the US customs guys ever give you any problems for being out of the country for such a short time.

Quoting Transpac787 (Thread starter):
next time hopefully on SEA-AMS or PDX-AMS

Are these your only 2 AMS routes left?
"Learn the rules, so you know how to break them properly." -H.H. The Dalai Lama
 
nethkt
Posts: 1025
Joined: Thu Apr 19, 2001 10:27 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 6:25 pm

Absolutely enjoy reading your trip report. Normally I don't read text much but I did read all in this report!
As a frequent California visitor, I really have no idea how mid-west USA is like (not counting Chicago as I was there pretty often).
So this trip report out of MEM and into MSP is something nice to see and hear!

I've always liked the crew based on smaller non-hub city! They seem to be friendlier.

I noticed you had "Firework" Katy Perry on your list! I can't stop listening to it too! lol
I've favorited her performance at Victoria Secret's 2010 on Youtube!

I'm curious if they provide amenity/comfort kits on DL BizElite?

Many thanks for the report!  
Let's just blame it on yields.
 
KingAir200
Posts: 668
Joined: Sun May 28, 2006 1:37 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 08, 2011 6:58 pm

Quoting Burj (Reply 5):
.however Delta has got to stop treating their int'l BusinessElite product as a travel perk for employees and instead figure out a way to generate revenue

Don't most airlines treat pass travel as a travel perk for their employees?
 
stipica
Posts: 419
Joined: Tue Feb 08, 2011 2:55 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sat Apr 09, 2011 12:24 pm

Hey Transpac787 !

I never flew with companies from the USA ... but reading reports the only company that was attracted is DL (and VX but that's another league) ... You have contributed a lot ... I particularly liked simple food , beautiful cutlery,cabin colors with red uniforms and different new seats adapted to different types of aircraft ... Thanks again Stipica
Open your eyes and think
 
Transpac787
Topic Author
Posts: 1421
Joined: Mon Jul 30, 2007 12:47 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sat Apr 09, 2011 8:58 pm

Quoting KingAir200 (Reply 1):
Didn't you just tell me two days ago you didn't drink beers from outside the US?

Yes... but that's in the US!! I'll drink the local beers when overseas!!

Quoting 767747 (Reply 3):
Looking forward to your next trip! I like your views from my hometown airport, MSP. I make the 30L arrival many times ..

Yea, MSP is probably my favorite airport to transit through. Both because it's so close to DEN (versus other hubs) and I've just been there way too many times to count. Love that place!!

Quoting Burj (Reply 5):
The single shrimp just made me laugh....seriously if you are going to have shrimp, have more than one or don't have it at all...

Quite astute, I'll agree!!

Quoting Burj (Reply 5):
As a DL frequent flier it does make me a little sad at how easy it is for non-revs to travel in the BusinessElite cabin and so so so hard for frequent fliers to use miles or SWUs to upgrade to BusinessElite on int'l flights!

As I've always argued, if you *really* want the premium cabin, then purchase the ticket in the first place. To just give away international upgrades for nothing would trash their international yields. Delta doesn't just give me J-class on any flight I please. I ONLY get J after all upgrades have been solicited and honored. If someone didn't want to pay the cost, whatever it may be, only then am I given the seat in the premium cabin.

Quoting Burj (Reply 5):
however Delta has got to stop treating their int'l BusinessElite product as a travel perk for employees and instead figure out a way to generate revenue...

Actually, they generate an extreme amount of revenue. The only reason UA and AA both have higher yields on international is because they offer 3-class products. DL is quite comfortable with their offering as evidenced by the countless FlyerTalk complaints about the policy and Delta's collective response of "sorry, we aren't changing".

Quoting Burj (Reply 5):
(and get more business types away from UA/CO)

Also evidenced by FlyerTalk, the difference between DL FF's and UA/CO FF's is about as polarized as Keith Olbermann and Glenn Beck. It'll be a cold day in hell most of those FF's will defect to the other side.

Quoting Burj (Reply 5):
or making it more exclusive so people will be willing to PAY a premium for it.

They do. That is exactly why DL is upgrading their entire transoceanic fleet to have lie-flat premium cabins. The trial period on the 772LR's and 764ER's with lie-flat cabins proved to be highly successful in revenue-generation. DL isn't desperate to give those seats away just for the virtue of having a 100% LF up front.

Quoting SXDFC (Reply 6):
Great TR! Too bad we couldn't see an A330 cockpit shot

Gahh!! I could have sworn I posted this!! It seems I didn't, though...

http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/196230_1957209014605_1374126078_2233576_1096293_n.jpg

Quoting Super80DFW (Reply 7):
That songs is just completely off the charts horrible.

You are young and naive. You'll soon learn the ways of the force....  

Quoting Super80DFW (Reply 7):
Glad to hear you had great luck getting the winglet 767! I had the great pleasure of getting one on AA back in August 2010! I was seated behind the wing too, so I was able to properly appreciate its size.

The AA 767 is a beautiful machine. I think I secretly prefer them to the DL 767's, haha.

Quoting RvXKaz (Reply 8):
That's really nice of you to sacrifice having your favorite dessert for the sake of A.net! Thanks for your generosity!

Haha, thanks!!

Quoting SR117 (Reply 9):
Thanks a lot for the report! Sounds exhausting though, back to back transatlantics

Wasn't too bad, actually. Europe flights are pretty short & sweet, at least compared to doing Asia or Australia quickturns.

Quoting robso2 (Reply 10):
Shame you didn't get time to see a bit of Amsterdam though!

I know, right. It's getting pretty expensive though, the hotels at least. Peak travel season, so I understand why... it's just a bit outside of my realistic budget range!!

Quoting N104UA (Reply 11):
but do the US customs guys ever give you any problems for being out of the country for such a short time.

Oddly, I've never ONCE been stopped or questioned about doing a quickturn. The only times I've ever been given additional questioning or screening in customs was after my longest trips abroad, oddly enough.

Quoting N104UA (Reply 11):
Are these your only 2 AMS routes left?

Well... there are still quite a few I've yet to do but those are really the only two I have any intention of actually doing!! I don't really care to do the ATL-AMS. I *hate* ATL and there are always like 20 nonrevs on that flight!! So scratch that one off my 'to do' list.

Quoting nethkt (Reply 12):
Absolutely enjoy reading your trip report. Normally I don't read text much but I did read all in this report!

Awesome, thanks!!

Quoting nethkt (Reply 12):
I'm curious if they provide amenity/comfort kits on DL BizElite?

They do, but I've acquired so many now I've long since stopped taking them with me. I just leave them new & unopened so hopefully they can just be used on the next flight.

Quoting stipica (Reply 14):
but reading reports the only company that was attracted is DL

Glad to hear it - definitely my favorite airline to fly on!!

[Edited 2011-04-09 14:00:47]
 
Burj
Posts: 747
Joined: Sun Nov 18, 2007 6:46 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 3:48 am

Quoting KingAir200 (Reply 13):
Don't most airlines treat pass travel as a travel perk for their employees?

Yes but many airlines do not allow non-revs into the premium cabins. Delta does, and I don't have a problem with that...but they also make it EXTREMELY difficult for their frequent fliers to use miles or SWUs (system wide upgrades) to upgrade to J.

I don't know about this route...but there are plenty of routes where a large percentage of the BusinessElite cabin are non-revs.

Quoting Transpac787 (Reply 15):
As I've always argued, if you *really* want the premium cabin, then purchase the ticket in the first place. To just give away international upgrades for nothing would trash their international yields. Delta doesn't just give me J-class on any flight I please. I ONLY get J after all upgrades have been solicited and honored. If someone didn't want to pay the cost, whatever it may be, only then am I given the seat in the premium cabin.

Have you ever tried to use a SWU or miles to upgrade from Y to J on and int'l Delta flight? Suppose you want to use a SWU (which only Plats and Diamonds get) or miles to upgrade on a specific LAX-SYD flight... Well first off you can't buy the cheapest Y ticket, you have to buy a more (often MUCH MORE) expensive coach ticket and then use your SWU to upgrade. HOWEVER you can only upgrade if there is "Z" availability. You can NOT find out if there is Z availability on-line. You have to call in. So you take the time to call in and you are told that there is currently no Z availability (despite the BusinessElite cabin being WIDE OPEN). Well now you have a choice, buy the M and HOPE that Z opens up...or buy the cheapest Y and give up on upgrading.

So you decide to buy and expensive M fare in the hopes of upgrading... You now have to continually call in and check if any Z had opened up...sometimes it does...times times it doesn't.... It can be the day of departure, the BusinessElite cabin is still half empty...and no Z seats open up...or they do, but you do not have time to call in (because you can not do it on-line) to check....

You get to the gate and BusinessElite is STILL half empty, One would think the Delta gate agent would finally say "O.K. anyone who happens to be on a Y, M, B (expensive upgrade-able coach fares)...come on up and if you have any SWU's in your account, or enough miles, we can upgrade you..." BUT THEY DO NOT...UA does...but Delta doesn't...

So guess what...the BusinessElite cabin WILL go out full...but it is full of non-revs while Diamonds and Plats are sitting in the back because they either didn't want to gamble and just bought the cheapest coach ticket...or even worse, they bought an expensive M fare and STILL end up in coach with an account full of useless SWU's.....
 
wheretonext
Posts: 85
Joined: Mon Jul 26, 2010 2:32 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 4:15 am

Transpac787,

Great trip report! Those transatlantic routes out of MEM are especially becoming an endangered species so thanks for covering it.

-Matt
WhereToNext
Next Adventure: TBD
 
sr117
Posts: 683
Joined: Fri Jun 23, 2000 2:00 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 4:32 am

Quoting Burj (Reply 16):
So guess what...the BusinessElite cabin WILL go out full...but it is full of non-revs while Diamonds and Plats are sitting in the back because they either didn't want to gamble and just bought the cheapest coach ticket...or even worse, they bought an expensive M fare and STILL end up in coach with an account full of useless SWU's.....

General consensus around Flyertalk is that buying an M fare only makes sense if you can verify Z inventory beforehand. Besides calling Delta, you can also use Expertflyer to check Z inventory before you pull the trigger and buy an expensive fare. In many cases you're better off buying a discounted Business Elite fare (I fare) rather than wait for Z inventory to open up.

I know, it's complicated, but it's a well known weak point of the SkyMiles program; it's good for domestic upgrades, but bad if you want international ones.

That said; I can't really blame Delta for trying to fill its BE cabin with J or I fares, and they seem to manage it quite often. Elites on lower fares and non-status flyers who buy Y, B and M fares should be better off once Economy Comfort comes along too.
 
Transpac787
Topic Author
Posts: 1421
Joined: Mon Jul 30, 2007 12:47 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 4:32 am

Quoting Burj (Reply 16):
Have you ever tried to use a SWU or miles to upgrade from Y to J on and int'l Delta flight?

Nope. The last time I actually paid to fly was because it was cheaper to purchase a discounted ticket than it was to buy an OAL ZED fare.  

Quoting Burj (Reply 16):
You get to the gate and BusinessElite is STILL half empty, One would think the Delta gate agent would finally say "O.K. anyone who happens to be on a Y, M, B (expensive upgrade-able coach fares)...come on up and if you have any SWU's in your account, or enough miles, we can upgrade you..." BUT THEY DO NOT...UA does...but Delta doesn't...

That would be revenue management at work. Delta has neither the compulsion nor the business case to upgrade every transoceanic flight to 100% LF. They ensure they get maximum revenue for per flight by doing exactly what you are describing - allowing upgrades ONLY on the highest fare levels.

The simple fact is all of this is just a few levels above my pay grade, and complaining to me is wasting your breath. I sit in J-class because the hypothetical diamonds and plats you speak of didn't purchase a J-class seat or they didn't upgrade by following the rules DL has clearly laid out, and you seem quite well acquainted with.
 
jetblast
Posts: 950
Joined: Fri Nov 05, 2004 11:19 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 4:37 am

Quoting Burj (Reply 16):
So guess what...the BusinessElite cabin WILL go out full...but it is full of non-revs while Diamonds and Plats are sitting in the back because they either didn't want to gamble and just bought the cheapest coach ticket...or even worse, they bought an expensive M fare and STILL end up in coach with an account full of useless SWU's.....

Instead of trashing this gentleman's thread, may I suggest applying to work for Delta? Your problem is then solved.
Speedbird Concorde One
 
atrude777
Posts: 4465
Joined: Wed Aug 13, 2003 11:23 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 4:50 am

http://a2.sphotos.ak.fbcdn.net/hphotos-ak-ash4/200356_1957207174559_1374126078_2233570_2354550_n.jpg

Ahh yes! "You got me wonderin' why I LIKE IT ROUGH!" Ironic if that song was playing during turbulence LOL

Quoting Transpac787 (Thread starter):
In retrospect... I should have done AMA-MEM as the storms ended up being a complete non-issue.

He admitted it...not me  

I was actually real excited for ya, getting your first AMA route, WN, and all that, I checked flights all on time then the dreaded text.."well....." I knew you didn't go the WN way  

Damn you though for getting the A333...I still can't believe DL swapped it on me DTW-JFK!  

Great report and good pictures. The things we go through to get lines on a website that no one but us really cares about!

Alex
Good things come to those who wait, better things come to those who go AFTER it!
 
Burj
Posts: 747
Joined: Sun Nov 18, 2007 6:46 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 5:16 am

Quoting Transpac787 (Reply 19):
Nope. The last time I actually paid to fly was because it was cheaper to purchase a discounted ticket than it was to buy an OAL ZED fare.  

That is awesome...like I said,..if I were in your position I would totally do the same thing!

Quoting jetblast (Reply 20):
Instead of trashing this gentleman's thread, may I suggest applying to work for Delta? Your problem is then solved.

Seriously? Did you even read my first comment on this trip report? I've included quotes below. I'm not trashing this thread.

Quoting Burj (Reply 5):
Great TR.....I love the photos and you are so right about the awesomeness of those 11 ft winglets! Photos don't do justice to just how big they are!
Quoting Burj (Reply 5):
Don't get me wrong...if I were you and could non-rev I'd travel the world too and fair play on being able to do it from a J cabin...
 
ba319-131
Posts: 8320
Joined: Sat Jan 13, 2001 1:27 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 6:20 am

Nice TR as always, thanks for posting.

DL's intl product actually looks pretty good and from my single experience of it it actually is, will be niuce when the cabins are all refurbished to give a consistent product across the board.

Rgds

Mark
111 732 733 734 735 736 73G 738 739,7M8 BBJ 741 742 743 744 752 753 762 763 764 772 77L 773 77W L15 D10 D30 D40 AB3 AB6 312 313 318 319 320 20N 321 21N 332 333 342 343 345 346 359 351 388 CS1 CS3 I86 154 SSJ CRJ CR7 CR9 CRK 145 170 175 220
 
jetblast
Posts: 950
Joined: Fri Nov 05, 2004 11:19 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 6:35 am

Quoting Burj (Reply 22):
Seriously? Did you even read my first comment on this trip report? I've included quotes below. I'm not trashing this thread.

I did, actually. Your conversation as of now has evolved into something that has absolutely nothing to do with this thread. Transpac787 does not make the rules regarding how easy it is for you to upgrade, so I don't see any reason to continue going on about it. Enjoy the report and if you find it necessary to discuss Delta's upgrade policy, create another thread.

As for things like this-

Quoting Burj (Reply 16):
BUT THEY DO NOT...UA does...but Delta doesn't...

Write to Delta and complain, then. No one posting here can do anything about it.

Just my two pence.
Speedbird Concorde One
 
gaystudpilot
Posts: 298
Joined: Sat Dec 08, 2007 10:55 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 10, 2011 6:48 am

Quoting Prinair (Reply 4):
Great trip report although I disagree with your opinion of the meal service. I believe UA still has a better presentation. DL's looks like a coach tray from the 70s-80s.

All courses served on the brown linen covered tray on top of the white table cloth looks cheap. I thought only the soup/appetizer was served on the tray... or at least when the latest incarnation of the BE meal service was rolled out with multiple appetizer choices. From a presentation perspective they should discontinue the use of the tray and serve on the white table cloth... similar to the original BE meal service.

I also find the quality of the meals to be just ok... above US and below UA/CO and AA. (We can debate the European carriers' meal quality in another thread   )
 
Transpac787
Topic Author
Posts: 1421
Joined: Mon Jul 30, 2007 12:47 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Mon Apr 11, 2011 11:22 pm

Quoting atrude777 (Reply 21):
Ironic if that song was playing during turbulence LOL

There was a portion mid-flight on MEM-AMS that it really did get pretty sporty with the turbulence. I was fast asleep though... rather, woke up for about 30 seconds then went back to sleep.

Quoting atrude777 (Reply 21):
I was actually real excited for ya, getting your first AMA route, WN, and all that, I checked flights all on time then the dreaded text.."well....." I knew you didn't go the WN way

Guhhhh.... I'm still really bummed about that. I wanted the DEN-AMA-MEM so bad, that woulda been SOOO much better.

Quoting atrude777 (Reply 21):
Damn you though for getting the A333...I still can't believe DL swapped it on me DTW-JFK!

Tell you what... we're planning (for the fourth year running) a NRT trip in November. Why don't you go with us then?! Take the A333 on SEA-NRT. I mean... JFK-NRT is longer, a better plane, etc.... but I won't give you too much hell if you are hellbent on getting the A333  

Quoting atrude777 (Reply 21):
Great report and good pictures. The things we go through to get lines on a website that no one but us really cares about!

I know, right. Sometimes I think we should all be thrown in the looney bin.

Quoting gaystudpilot (Reply 25):
All courses served on the brown linen covered tray on top of the white table cloth looks cheap.

To be clear, UA also uses trays in C-class on the international flights.
 
jetblast
Posts: 950
Joined: Fri Nov 05, 2004 11:19 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Tue Apr 12, 2011 4:05 am

Quoting Transpac787 (Reply 26):
Sometimes I think we should all be thrown in the looney bin.

Hey now, many of us are already there. Come join the party  
Speedbird Concorde One
 
N1120A
Posts: 26658
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RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Thu Apr 14, 2011 12:05 am

Quoting Transpac787 (Thread starter):
Just about to fly over Lake Michigan, a bit over 1 hour remaining in the flight.

I don't think you actually flew over Lake Michigan.

Quoting Burj (Reply 16):
Yes but many airlines do not allow non-revs into the premium cabins. Delta does, and I don't have a problem with that...but they also make it EXTREMELY difficult for their frequent fliers to use miles or SWUs (system wide upgrades) to upgrade to J.

All the US carriers allow non-revs in premium cabins - space available of course.

That they make it so difficult for FFers to upgrade is ridiculous.
Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
 
lhr380
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RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Thu Apr 14, 2011 10:10 pm

What a great TR. Your crazy for doing it, but why not do it when you get perks   Have to save a bit before I do one of those on standby lol.

Quoting Transpac787 (Thread starter):
Connections screen for all the passengers off our flight from DEN. I had a chuckle seeing the departure time of my AMS, versus the departure time for most everyone else on my flight.

Interesting. Do they do that for all flights. How does it work?

Quoting Transpac787 (Thread starter):
Lasagne pasta bites with spinach and radicchio in gorgonzola sauce, topped with pine nuts

Not very good presentation is it? Looks like someone just dumped it out the tray...

Quoting Transpac787 (Thread starter):
Parmesan-crusted chicken breast with marinara sauce, gnocchi, and broccoli.

NOW thats presentation. That looks very yummy
(The views on this site are my own and no one elses)
 
797
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RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 15, 2011 8:41 am

Great report!

I always wanted to make a good comparison between the Transatlantic service between AA and DL. I must say I prefer the Business cabin on AA's 767s than on DL's. On the other hand, I like the DL's A330 better than AA's 777... nice mix.

With regards to the food, the china, cutlery and overall presentation, I think AA beats it, by quite a gap. Have you had a chance to try them as well?

I have a bunch of Skymiles... I might as well spend them on an upgrade with AF or AZ instead of DL. Any suggestions?

Thanks a lot for sharing!!!

797
Flying isn't dangerous. Crashing is what's dangerous!
 
cargord
Posts: 7
Joined: Tue Dec 01, 2009 6:07 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sat Apr 16, 2011 4:24 am

Quoting Transpac787 (Reply 15):
Yea, MSP is probably my favorite airport to transit through. Both because it's so close to DEN (versus other hubs) and I've just been there way too many times to count. Love that place!!

Matt! Awesome T.R. per usual!

You will have to give me a heads up next time you have a decent-length layover in MSP...I will take you to your namesake's establishment for a Jucy Lucy!

Take Care,

Andy
 
User avatar
KaiGywer
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RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sat Apr 16, 2011 4:32 pm

Quoting N1120A (Reply 28):
I don't think you actually flew over Lake Michigan.

He must have missed the big label that said Lake Superior  
“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, an
 
panamair
Posts: 4417
Joined: Fri Oct 12, 2001 2:24 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Mon Apr 18, 2011 6:34 pm

Nice TR as usual, Transpac787...

Quoting Burj (Reply 16):
Yes but many airlines do not allow non-revs into the premium cabins

All the US carriers do, and a few foreign ones (e.g., AF) do as well.

Quoting Burj (Reply 16):
but they also make it EXTREMELY difficult for their frequent fliers to use miles or SWUs (system wide upgrades) to upgrade to J.

Not true at all (unless you consider paying a higher Y fare "extremely difficult"). Advance upgrade inventory on Delta international flights is far more generous than on AA or UA, simply because both allow upgrades on cheap fares while Delta does not. UA and AA now pretty much hold all upgrade inventory until the last minute (from a few days before flight until day of departure) except maybe on a few 777 flights like JFK-LHR on AA.
I know because I have upgrade certs from all three, and it's far, far easier to secure a Business class upgrade seat with Delta than with either of the other two.

Quoting Burj (Reply 16):
You get to the gate and BusinessElite is STILL half empty, One would think the Delta gate agent would finally say "O.K. anyone who happens to be on a Y, M, B (expensive upgrade-able coach fares)...come on up and if you have any SWU's in your account, or enough miles, we can upgrade you..." BUT THEY DO NOT...UA does...but Delta doesn't...

Actually, Delta now allows day-of-departure and gate standby for BE upgrades using SWUs/miles, etc.

Quoting gaystudpilot (Reply 25):
All courses served on the brown linen covered tray on top of the white table cloth looks cheap

UA and AA all do the same with their J meal service. And the linen cover is not brown by the way.
 
DALelite
Posts: 1318
Joined: Thu Jun 01, 2000 7:00 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Tue Apr 19, 2011 7:52 pm

omg... what happend to the once great DL catering?


cheers: DALelite
They loved to fly and it showed..
 
gaystudpilot
Posts: 298
Joined: Sat Dec 08, 2007 10:55 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Wed Apr 20, 2011 12:43 am

Quoting panamair (Reply 33):
UA and AA all do the same with their J meal service. And the linen cover is not brown by the way.

DL is not UA and AA.

DL BE meals used to be served on the tray table, not a serving tray. "May I set your table Mr Partner of GayStudPilot?"

The last flight I was on the serving tray (not the white table cloth covered tray table) was covered with a brown linen. See OPs photos.

Quoting DALelite (Reply 34):
omg... what happend to the once great DL catering?

Needs some work, don't ya think? They get it right, it slips... they get it right, it slips... rinse, repeat. Supposedly a refresh is coming. Until then catering by the Piggly Wiggly will continue.
 
Burj
Posts: 747
Joined: Sun Nov 18, 2007 6:46 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Wed Apr 20, 2011 9:02 am

Quoting gaystudpilot (Reply 35):
Until then catering by the Piggly Wiggly will continue

:D LOL....I only wonder how many people know what Piggly Wiggly is...
 
Prinair
Posts: 638
Joined: Thu Dec 02, 1999 7:28 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Thu Apr 21, 2011 2:19 am

Quoting gaystudpilot (Reply 35):
Until then catering by the Piggly Wiggly will continue.

That is a name that I have not heard in many years! My mother sometimes would shop there when I was a kid.
PRINAIR - Puerto Rico International Airlines
 
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fxramper
Posts: 5839
Joined: Sun Dec 04, 2005 12:03 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Thu Apr 21, 2011 5:19 pm

Don't you get tired of doing these trips for fun and subsequently writing a great report? You should start a website and charge money or something for people to live a vacation through your trip reports. Fantastic work once again.   

Quoting Transpac787 (Thread starter):
Being the class-act that I am, I did indeed have a beer at 1000a

I order beer and tomato juice on flights before 1000a; you stay classy!   
 
ba777pilot
Posts: 35
Joined: Mon Dec 24, 2007 4:34 am

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Fri Apr 22, 2011 6:36 pm

As always, great trip report my friend. Keep them coming  
N.S.
 
Transpac787
Topic Author
Posts: 1421
Joined: Mon Jul 30, 2007 12:47 pm

RE: Delta 767-300ER BusinessElite, Memphis - Amsterdam

Sun Apr 24, 2011 8:24 pm

Quoting N1120A (Reply 28):
I don't think you actually flew over Lake Michigan.

Oh God.... Geography FAIL, haha.

Quoting lhr380 (Reply 29):
Interesting. Do they do that for all flights. How does it work?

They just post all the downline connections for the pax specifically to that inbound flight - city, flight number, departure time, and gate. It's really quite handy.

Quoting 797 (Reply 30):
I have a bunch of Skymiles... I might as well spend them on an upgrade with AF or AZ instead of DL. Any suggestions?

I've never flown a non-US carrier so I would be the last guy you want to ask for opinions on AF, AZ, or most anyone else!!

Quoting cargord (Reply 31):
You will have to give me a heads up next time you have a decent-length layover in MSP...I will take you to your namesake's establishment for a Jucy Lucy!

Definitely!! Would love that.

Quoting KaiGywer (Reply 32):
He must have missed the big label that said Lake Superior

Oh for christ's sakes, this is most embarrassing  

Quoting fxramper (Reply 38):
I order beer and tomato juice on flights before 1000a; you stay classy!

I once tried to order beer on the Delta Shuttle, not realizing it was the 900a one. The FA gave me a weird look and made a remark like "we don't carry liquor this early in the morning...."

You know you're a professional alchie when.... 

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