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airbusmango
Topic Author
Posts: 156
Joined: Sun Apr 08, 2012 9:18 am

Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 11:16 am

DISCLAIMER: I experienced a technological glitch, so a lot of photographs were lost with no chance of recovery. My sincerest apologies for the lack of photos!


17th August 2013, Thursday
Route: Zhuhai Jinwan Airport (ZUH) – Beijing Capital International Airport (SIN)
Terminal: -
Gate: -
Airline: Air China
Flight: CA 1324
Aircraft: Boeing 737-89L
Registration: -
Class: Economy
Seat: -
Flight Duration: -
Schedule Timings: 1635hrs – 1935hrs
Actual Timings: -

A few days before the trip, I logged on singaporeair.com to take a look at our booking. I noticed that there was a new notice, which said:

“One or all of your flights has been changed. Please contact the SQ office..”


We phoned up SQ, and was told that the culprit for the change in out itinerary was Air China. For some reason, they had cancelled our CA1474 ZUH-PEK flight.

 photo SQE-Ticket1.jpg
Our original itinerary

The SQ agent on the line said not to worry, as they will be able to put us on another flight. When Aegean ticketed us this award flight, it came under the SQ's care. The agent then put us on the next earliest flight, leaving ZUH at 1635hrs. This was done and a new electronic receipt was issued to us.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8499.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8504.jpg
View from our room

Fast forward to 17th August, we woke up early to have some breakfast at our choice Islamic Canteen in Wan Chai. After that, we did a little bit of camera accessory shopping before heading back to our hotel to gather our stuff and make our way to the Macau Ferry Terminal.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8518.jpg



http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8572.jpg

When we got to the Macau Ferry Terminal ticketing area, we were told that the direct ferry service to Zhuhai was sold out. We ended up purchasing tickets to Macau instead, cross the border to China and continue on taxi instead.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8573.jpg
Taxis in Hong Kong have IFEs

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8577.jpg
A different kind of boarding pass shot

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8580.jpg
The departures for that afternoon

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%203/DSC_8582.jpg
Our ferry to Macau

We transferred to a taxi after exiting the ferry terminal in Macau. The driver took us to the Gongbei Border, where we spent a good hour trying to get through immigration lines and everything. Following that, we went on a very lengthy taxi ride from the Gongbei Border all the way to Zhuhai Airport. Little did we know, a very rude shock was about to pop out.

We arrived at the Departure Hall, with some time to spare until check-in was closed. Air China does not have a dedicated check-in desk, and passengers had to settle their stuff at a generic row. It was manned by an unhappy looking woman, who yelled for passengers going to Beijing on our flight. We ran up to her desk and handed over our passports and had the printed itinerary ready.

And then she started to shout at us in Mandarin at a fast and rapid manner that neither of us could understand. Perhaps she wanted to see our printed itinerary, so I gave her that. She looked at it and began yelling at us again. Aaron finally understood bits of what she said.

”She said that our ticket has a problem, something about it does not exist.”

Say what? Does not exist? Aaron tried reasoning with her again, saying that we have proof and everything. The woman just continued to yell at us, goodness knows what she was saying. A colleague of hers joined in the spicy conversation. We understood him more, he told Aaron that we had to call whoever that issued this ticket. Once more, we asked her to check again. She merely tossed our passports back at us and outright denied us of checking-in. Sigh, what choice do we have?

We went away from the counters and to a row of seats nearby. My phone doesn’t seem to work on the Chinese networks, so Aaron used his to try to call all three Airlines involved in this sudden mess. The fastest to respond was SQ, the slowest being A3. Consecutively, Aaron told them of what happened and everything. After the first round of calls, this was what we were told by each Airline in a nutshell:

“There is no problem with the ticket, ask Air China” - Aegean Airlines
“The ticket does not exist, ask Aegean Airlines” - Air China
“We don’t know anything, don’t ask us” - Singapore Airlines


Wow, so much for the supposed Star Alliance synergy. So, all three of you are just going to ditch us here in the middle of nowhere in China? Well done, Star, well done. Aaron made another round of calls and Air China insisted that there’s nothing that they can do even though they were the operating Airline who cancelled our original flight in the first place.

After several international expensive phone calls to Greece and China, Aegean Airlines finally relented and offered to refund our miles and rebook us on a new ticket. We had thought about the option of flying back from Osaka (that would be a radical idea), but Peach unfortunately was expensive ex-HKG for 18th August. We ended up choosing to fly back straight from HKG. The transaction was done.

 photo SQE-Ticket2.jpgOur new itinerary

What luck, we ended up wasting a whole day in China. Now to make the journey back to Hong Kong.

[Edited 2013-10-15 04:21:04]

[Edited 2013-10-15 04:22:20]
 
airbusmango
Topic Author
Posts: 156
Joined: Sun Apr 08, 2012 9:18 am

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 11:18 am

18th August 2013, Thursday
Route: Hong Kong International Airport (AND OLD: Hong Kong - Kai Tak International (HKG / VHHH) (closed), China - Hong Kong">HKG) – Changi Airport (SIN)
Terminal: 1
Gate: 18
Airline: Singapore Airlines
Flight: SQ 871
Aircraft: Boeing 777-212/ER
Registration: 9V-SRM
Class: Business
Seat: 19A
Flight Duration:
Schedule Timings: 1955hrs – 2340hrs
Actual Timings: 1958hrs – 2327hrs

Fortunately, Aaron had a relative who had a place in Hong Kong. We were able to stay at her place for the unintended extra night in Hong Kong. After thanking her for having us at such a short notice and saying goodbye, we took a taxi to Wan Chai for another round of breakfast at - where else? Following that was a visit to the West Main shop, a plane collector’s paradise near Prince Edward MTR Station.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8769.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8770.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8771.jpgWonderland

After obtaining a model of 9M-XXD for a Korean friend back in Singapore, we made our way back to Prince Edward Station, catching a train (or rather, several trains) to Hong Kong Station. There, we took advantage of the city check-in facilities.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8794.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8796.jpgThe departure boards


http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8798.jpgIt was a harrowing experience in China yesterday, but at least we’re checking-in in safe hands now

Checking-in was a fast affair. We were quickly issued our boarding passes and had our luggage tagged and transported away. We proceeded downstairs to the Airport Express Line platform and boarded the already-there train. It’s always a joy to ride the AEL!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8802.jpgBoarding pass

It was a serene ride to the Airport. Now this is the way to end off a trip!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8810.jpgTsing Yi

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8817.jpgA Swiss citizen in sight

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8820.jpgA couple of Cathays

The train came to a stop at the Airport station. We got off at the Terminal 2 side, as I decided to meet a couple of friends who were also flying back to Singapore that evening but on a different Airline. What I really appreciate about this Airport is that they have a perpetual row of trolleys for passengers’ use the minute we alight from the AEL. Nice touch! Sit down and take notes, Changi Airport!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8821.jpg

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8824.jpgTerminal 2

As it turns out, the mishap yesterday at Zhuhai Airport turned to be a blessing, as it allowed us the opportunity to get done some spotting, as we were unable to do so on 16th August due to BG78’s late arrival. Being the geeks that we are, spotting opportunities are more than welcomed!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8830.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8832.jpgSome displays of the Aviation Discovery Centre

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8833.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8834.jpgCan you identify these airports?

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8838.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8844.jpgQantas Airbus A380-842 VH-OQK “John Duigan”

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8852.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8856.jpgEthiopian Cargo McDonnell Douglas MD-11F ET-AND

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8860.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8866.jpgAsiana Cargo Boeing 747-419 HL7620

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8871.jpgHong Kong Airlines Airbus A330-223 B-LNE

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8878.jpgB-LNE and VH-OQK

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8880.jpgVirgin Atlantic Airways Airbus A340-642 G-VFIT "Dancing Queen" and Emirates Boeing 777-31H/ER A6-ECX

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8890.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8902.jpgChina Eastern Airlines Airbus A320-232 B-6585

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8905.jpgAir New Zealand joins the party

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8907.jpgPH-BFP, B-LNO and B-18601

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8911.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8920.jpgAir Canada Boeing 777-333/ER C-FIUL

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8922.jpgGaruda Indonesia Airbus A330-243 PK-GPP

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8924.jpgLining up to take-off

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8958.jpgCathay Pacific Airbus A330-343X B-HLW

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8988.jpgHong Kong Airlines Airbus A330-223 B-LND

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_8999.jpgCathay Pacific Airbus A330-343X B-HLF

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9005.jpgDragonair Airbus A330-343X B-HYG

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9014.jpgCathay Pacific Airbus A330-343X B-LAI

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9030.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9037.jpgUnited Airlines Boeing 747-422 N117UA

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9042.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9048.jpgCathay Pacific Boeing 777-367/ER B-KQD

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9063.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9074.jpgLufthansa Cargo McDonnell Cargo MD-11F D-ALCP

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9076.jpgBritish Airways Boeing 747-436 G-BNLK

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9082.jpgCathay Pacific Airbus A330-343X B-LAF

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9092.jpgThe flags

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9097.jpgChina Airlines Airbus A330-302 B-18357

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9110.jpgHong Kong Airlines Cargo Airbus A330-243F B-LNX

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9115.jpgCargo planes

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9117.jpgDragonair Airbus A330-343X B-HYI

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9131P.jpgThe scenery

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9127.jpgEtihad Cargo

After the spotting frenzy, it was time for us to go back down and through immigration. Since we were already at Terminal 2, we decided to go in that way. All it means was taking a intra-terminal train to the other side of the Airport.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9143.jpg

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9149.jpg

When we emerged on the departure level, I couldn’t help myself but go on another spotting spree before heading to the Silver Kris Lounge near Gate 15.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9150.jpgThis albino Star Alliance 777-300 had pushed back, ready to fly as SQ865 back to home base in Singapore

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9157.jpgStar Alliance airlines feat. Dragonair

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9158.jpgCathay Pacific Boeing 777-367/ER B-KPM

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9164.jpgSwiss International Air Lines Airbus A340-343X HB-JMM

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9170.jpgTiger Airways Airbus A320-232 9V-TJR, my friends are in there!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9171.jpgAir France Boeing 777-328/ER F-GZND

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9173.jpgCathay Pacific Boeing 777-367/ER B-KPF "Asia's World City"

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9175.jpgJet Airways

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9178.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9181.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9183.jpgCathay Pacific Boeing 747-412 B-HKU

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9192.jpgCathay Pacific Boeing 777-367/ER B-KPQ

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9198.jpgSouth African Airways Airbus A340-343X ZS-SXA

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9201.jpgQantas Airbus A330-303 VH-QPB

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9202.jpgUnited Airlines Boeing 777-224/ER N78005

Aaron said that he’d like to take a photo of the Lufthansa 748 all the way at the end of the Terminal, but we were running out of time. Since I was the quicker one, I ran and ran and ran and ran..

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9204.jpgAir Canada Boeing 777-333/ER C-FIUL

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9205.jpgAir New Zealand Boeing 777-219/ER ZK-OKD

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9209.jpgLufthansa Boeing 747-830 D-ABYJ "Hannover"

I realized just how extensive the AND OLD: Hong Kong - Kai Tak International (HKG / VHHH) (closed), China - Hong Kong">HKG terminal is. I sure hope that I’ll never have to run nearly the entire length of it again. With spotting done, I ran back to Aaron, so that we can make our way to the Silver Kris Lounge at the other end of the Terminal. We’re such masochists.
 
airbusmango
Topic Author
Posts: 156
Joined: Sun Apr 08, 2012 9:18 am

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 11:19 am

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9212.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9213.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9214.jpgSeats for you, Sir?

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9215.jpgThe reading materials corner

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9216.jpgChilled drinks

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9218.jpgTea and coffee counter

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9220.jpgTeabags, cup noodles and prawn snacks


Fruit juice! I like!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9224.jpgFruit and nuts

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9225.jpgSandwiches

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9226.jpgCheese selections and apple crumble

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9228.jpgThe business workstations

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9229.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9230.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9232.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9233.jpgThe spread in the other room of the SKL

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9234.jpgMy loot

To me, the Silver Kris Lounge at HKG seems a nice place to relax and chill out just before your flight. I understand that it may seem underwhelming to some passengers, but it was decent enough for both of us. Food, drinks, complimentary WIFI, that is all we need. And most importantly, they have the Coco Pops cereal!

At about 1926hrs, we were nearly finishing our stash of sustenance when the TV screens in the Lounge flashed a new message. We can now proceed to the gate to board. In our typical fashion, we let everyone else go first.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9244.jpgThe bird that’s flying us home - Singapore Airlines Boeing 777-212/ER 9V-SRM

We boarded 9V-SRM at 1934hrs. As this was my second time flying a 777 from Hong Kong to Singapore, I was half expecting the drama of last year’s SQ865 HKG-SIN to repeat itself, only that it would be on SQ871. However, things started off quite well as Mr Purple Tie (Inflight Supervisor) was stationed at the door, welcoming passengers with a smile. He did this as he was striking things off from his manifesto.

”You dropped your paper! *hands it back to him*”
“Oh, thank you very much!”
“That’s nice of you!” - SQ Girl


Well, they definitely seem more cheerful than the surly Ms Green Kebaya (SQ865) of last year. This could be a nice flight, after all!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9250.jpgOur Regional J seats, 19A and 19B

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9251.jpgMy 19A


Check out that legroom

I made a comment to Aaron, saying that I noticed for this trip, our legroom seems to increase with with every flight. First the already generous legroom on Drukair, then the exit row on Biman and now this on Singapore Airlines! And then a bubbly Blue Kebaya emerged from the front and headed towards us.

”Mr Rahman, you’ll be having a Muslim Meal with us today?”
“Yes, that is correct. Thanks!”
“Alright, thank you!”


Some moments later, she and another Blue Kebaya at the other aisle appeared with a tray of drinks. Pre-departure beverages!

“Mr Rahman and Mr Theseira, what would you like to drink? I have some wine and orange juice.”
“Orang juice, please!”
“Of course. Here you go!”


With a smile, she handed over two glasses of OJ to us.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9253.jpgOur OJ

Time to glance through the features of this Regional J seat.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9254.jpgThose screens are huge!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9255.jpgEngine shot

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9256.jpgThe fuss of boarding in progress

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9258.jpgThe screen, magazine slots, plenty of drawers and storage space


Even more storage space underneath our armrests!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9262.jpgThe remote control

The KrisCrew launched themselves out of the galley, this time with a tray filled with steaming things.

”Hot towel for you, Sir?”
“Oh, yes please!”


Ahh yes, my favorite SQ hot towels service! However, it was a little more hot than I was used to it. Steam was wafting out of the rolled towels. I nearly scalded myself! But it's all good.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9264.jpg
Welcome to the SQ Regional J KrisSpa, using the hot towels

We were slightly behind schedule, as we pushed back at about 1958hrs. The safety video began to play on those huge screens. Pity this wasn't a 77W, or else it'll be the sweet music of the GE90-115B beasts roaring to life. Taxi began at 2005hrs, as we passed by many of the planes we had spotted earlier on.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9268.jpg
Goodbye, D-ABYJ "Hannover"! Safe travels back to Germany!

It was quite a taxi as we took off from the same runway as we did last year. This is good as we might be able to see Kowloon on our side of the plane during the climb.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9275.jpg
We were next in line to take-off, right after this CX 77W

After the CX 77W was well clear out of the way, we took our position on the runway. As 9V-SRM turned, we could see there was a long queue of planes behind us waiting for their turn to depart.

http://www.youtube.com/watch?v=kPUve_cUEFg

The take-off was powerful!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9284.jpg
Downtown Hong Kong

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9285.jpg
Rising above cloudy Hong Kong

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9286.jpg
The dark cabin as we continued to climb into the night sky

And the cabin lights were switched on, the seat belt signs were switch off with a ding. On with the usuals! The tray table in this seat was stowed within the arm rests. You need to lift up the cover, lift it up and fold it out to secure it.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9288.jpg
The tray table unfolded

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9289.jpg
Seat shelf contents with the standard safety card, magazines and vomit bags, among other things

At this point, Ms Blue Kebaya and her colleague started to wheel down the aisle with their beverage trolleys. They were asking passengers with regards to their choice of post-departure beverage.

"What would you gentlemen like to drink?
"Do you have iced milo?"
"Iced milo, sure. And how about you?"
"Can I have apple juice, please?"
"Apple juice? Of course. Here's some peanuts to go along as well!"
"Oh, I don't really fancy peanuts. You can give mine to him instead!"
"*chuckle* Sure!"


http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9291.jpg
Our drinks and the usual KrisPeanuts that I always end up giving to Aaron

Next up was the menu. I understand that on several Airlines, they have done away with physical menu cards and switched to digital ones, displayed in the IFE. In this case, I appreciated the fact the SQ still has physical menu cards for us passengers, even in Economy.


http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9295.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9296.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9298.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9299.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9300.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9302.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9303.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9304.jpg
The oddest item was Awaiting The Golden Dawn

Next up, lavatory visit!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9305.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9307.jpg

Three mirrors in the lavatory

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9306.jpg
The sink


The toilet

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9311.jpg
Soaps and such

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9312.jpg
Toothbrush and things

Lavatory inspection, check. Next on the list, exploring the seat modes of SQ Regional J!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9313.jpg
Mode 2

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9314.jpg
Mode 3

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9315.jpg
Mode 4

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9316.jpg
The seat mode controls


I could get used to this!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9318.jpg
By now were already starting to fly past Vietnam

At about 2106hrs, the meal service started. One by one, passengers received their meals. As we were seated in Row 19, we were among the last to be served. Ms Blue Kebaya finally came to our side with her trolley.

"Okay guys, here we go!"

First, she set a piece of fabric at each of our tray tables. She then proceeded to hand us our metal cutlery and chinaware. This was followed by our starters and choice of bread.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9322.jpg
COURSE 1: The MOML appetizer

"What bread would you like?"

She presented us with a bread basket filled with bread-y goodness. I was really spoiled for choice!

"Oh gosh, I can't decide!"
"Haha, that is alright. How about I'll give you one of each? Let's start off with the breadstick!"


http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9324.jpg
COURSE 2: The bread selections. Breadstick in the middle, I can't remember the names of the other two bread

We quickly wolfed down our appetizers. The cuts of beef were really really delicious! Best appetizer I've ever had. Promptly, Ms Blue Kebaya came by our side to collect the empty dish that used to contain our appetizers. She then proceeded to hand to each of us our third course.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9325.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9326.jpg
COURSE 3: The MOML main

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9328.jpg
COURSE 3: Aaron's main

My main was equally delicious as the appetizer, if not more. The pieces of meat were very tender, and the rice was nicely fluffed. Though it was curry again, it could possibly the best curry MOML in my travels.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9329.jpg
Happy enthusiasts!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9334.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9335.jpgMore moving maps

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9336.jpg
The rest of the cabin being served their third or fourth course

Surprise came in the form of Mr Purple Tie. He came over to us and struck up a conversation.

"Hi, gentlemen! How is everything?"
"Everything's fantastic! Thanks!"
"Oh, just wait. I have dessert for you."


He took our mains' plates away. Wow, we got served by the IFS of this flight! He returned soon after with a tray that had bowls of ice cream.

"What flavor would you like? I have strawberry, vanilla and chocolate."
"Ooh, I'll have the strawberry, please!"
"Here you go!"


Never ever mention strawberries to me. Especially if it's desserts!

"And how about you?"
"Can I have the chocolate?"
"Aiya, left only one chocolate leh. I wanted to eat that one. Please enjoy, ah!"


And he handed the last bowl of chocolate ice-cream to Aaron. It was quite funny to hear the Inflight Supervisor drop the classy SQ act and speak to us like fellow Singaporeans in a casual setting - in Singlish. While that may seem strange to some passengers who are not from Singapore or Malaysia, we really appreciated his gesture because it made the cabin crew service seem even more personal and genuine. Huge points to SQ for the effort! And I noticed that Mr Purple Tie did not directly serve the other passengers in cabin, just me and Aaron. I wonder what gives!

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9338.jpg
COURSE 4: Strawberry ice-cream, SQ style

The texture of the ice-cream was silky smooth and flavorful with both sweet and sour at the same time. The richness was made even more so by the cuts of fruit that came along with it. The ice-cream vanished as quickly as it arrived to our seats. Ms Blue Kebaya came around once again, all smiles, and collected our empty ice-cream bowls. She retreated to the galley once more.

She returned to the aisle once more with yet another trolley. She served the rows ahead of us first before coming to us.

"Alright, guys. This time, we have the cheese and fruit platter!
"That's great! What kinds are there?"


She proceeded to list down the types of cheese that was on the platter. I wished I had recorded down what she said or noted it down in Evernote because by now I have forgotten exactly what they were.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9343.jpg
The last of the eatables on this flight

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9344.jpg
COURSE 5: Fruit selections

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9345.jpg
COURSE 6: Cheese, nut and crackers selection

We were barely halfway through courses five and six, when Ms Blue Kebaya came down the aisle with yet another tray.

"Hey guys, would you like another hot towel to freshen up?
"Of course, thanks!"


This time, the towels weren't as scalding hot as the first hot towel service when we were still on the ground at HKG.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9346.jpg
The second hot towel service

Golly, we're sure being spoiled rotten! The service so far has been absolutely excellent from the ground until now. And we're definitely not complaining, that's for sure!

A new character entered the game, as a Green Kebaya came down our aisle with a tray and a pair of tongs in hand. She smiled at us and asked,

"Gentlemen, can I collect the towels?"
"Of course, thanks!"
"Thank you!"


And with that, she politely reached over with pair of tongs, retrieved the used towels from us and smiled at us before turning to return to the galley. Almost at once, Ms Blue Kebaya emerged with yet another trolley.

"Alright guys, would you like any coffee? Tea?"
"Tea? Hmmm, I've never tried Darjeeling before. Can I have Darjeeling?"
"Of course. And you?"
"I'll have Earl Grey, please."
"Here you go!"


She gave each of us cups of hot water that already had the requested tea bags in it.

"Please enjoy the tea! I'll be back later!"

She gave a smile before proceeding back to galley. In actual fact, Aaron does not like tea at all. He knows, though, that I love tea. He surrendered his Earl Grey over to me without question.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9349.jpg
COURSE 7: Earl Grey and Darjeeling

In my opinion, Earl Grey had a stronger hit of taste than Darjeeling. Not that I dislike Earl Grey, but Darjeeling just appealed to me more. How abou you a.netters? Ms Blue Kebaya arrived at our seats some time later to collect the tea cups. She returned the cups to the galley and returned to us for a conversation. Sensing that we didn't mind, she switched to a more casual tone.

"So, where were you guys from?"
"Oh, we were from India."
"You guys toured in India for long?
"Nah, just a night. Kolkata was just a transit point."
"Oh? When was this?"
"Just three days ago!"
"Wow, what was this for?
"We found a really cheap fare on Biman. They have the last few passenger DC-10s in the world. They're going to retire them by this year. We just had to fly them once!
"Really? And where were you guys after that?"
"Zhuhai. We were supposed go fly home via Beijing but someone screwed up big time. We were nearly stranded in China!"
"Oh no. So you guys are flying nearly every day? Are you serious?"


She was genuinely surprised to know that fact. She must've thought that we were crazy to be flying around nearly every day just for a nearly extinct passenger plane. But that's okay, our other friends back home thinks that we're crazy as well for being crazy over flying tubes with wings.

"Alright, guys. Nice chatting with you. I'll be back soon!"

She left us to resume her Stewardessing duties. The crew on this flight are so jolly! Next on the list was exploring the SQ's famed KrisWorld IFE system.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9350.jpg
Main page

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9351.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9352.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9353.jpg
http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9355.jpg
Music selections

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9356.jpg
Movie selections

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9357.jpg
Cartoon selections

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9358.jpg
Documentary selections

By this time, all of the things on the to-do list has been fulfilled and we have flown past Vietnam. It won't be long now to descent! As the last bit, I thought attempting to make use of the angled flat seat feature.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9364.jpgBy now, passengers are informed of our arrival gate and connecting information

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9368.jpgThis was just for fun, I wasn’t sleeping

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9372.jpgThe reading light feature of the Regional J seat

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9374.jpgOur position

The cabin crew appeared for the final time at the front of the aisle with their beverage trolleys. As far as clues go, this would be pre-landing drinks! Up in the front, it seemed like they’re making sure you’re well-watered.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9375.jpgOur choice of drinks


My apple juice

These were eventually collected. At about 2258hrs, an announcement was made regarding the commencement of descent into Singapore.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9379.jpgAlmost there


My attempt to photograph the stars in the night sky

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9387.jpgRelaxing before landing

At 2310hrs, the pilot made an announcement for cabin crew to prepare the cabin for landing. With precision, the group of SQ Girls swept through the cabin to ensure that everyone and everything is secured for landing.

The flaps was gradually deployed further into the descent, followed by the landing gear when we were about to pass Pulau Tekong, an island that many Singaporean males would fondly remember.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9389.jpg

http://www.youtube.com/watch?v=vqqOdz2jTQ4

Damn flaps was raised at the ‘wrong’ time, exactly when the SQ Girl announced my favorite “a warm welcome home” greeting! Oh well.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9392.jpg9V-SQK

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9397.jpg9V-SVE parked at A20

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9399.jpgThe second time I’m arriving at Gate A21

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9401.jpgHello, 9V-SVE!

Ahh, another holiday has ended too soon. We waited until most of the Business Class passengers had left before we did the same.

http://i1164.photobucket.com/albums/q564/airbusmango/A%20Weekend%20Trip%202013/Day%204/DSC_9403.jpgOnce more, the SQ Regional J seats in 9V-SRM

As we were about to exit, I noticed that a Red Kebaya was stationed at the door. She smiled broadly and said good night and goodbye as we stepped off 9V-SRM. Now I have interacted with all four grades of SQ Cabin Crew within a single flight!

Top
 
airbusmango
Topic Author
Posts: 156
Joined: Sun Apr 08, 2012 9:18 am

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 11:20 am

CONCLUSION


Drukair was certainly a decent Airline to fly with, even though they had a slightly bizarre crew that didn’t give us arrival cards because they probably thought our final destination was Paro, Bhutan. The seats on their A319 was sufficiently spaced with a comfortable legroom. I wouldn’t mind flying with them again!

Biman was a different experience altogether. I understand that they have a bad reputation where punctuality is concerned. Unfortunately, my DAC-HKG flight will go down in their statistics as one that did not depart on time. I understand that they have been making an effort to clean up their act, and I hope that they’ll succeed in that. It was nice that they thought providing catering even for a short flight that is CCU-DAC. If anyone out there who has not flown in a DC-10 before and wants to, please make a date with Biman quick because it won’t be around for much longer!

I really do have my reservations for the SQ871 flight, as I was wondering if I’ll meet that awful Stewardess again. Quite the opposite! That’s all there is to say. Good job, Singapore Airlines!

With regards to the mishap at Zhuhai Airport, I really hope that communication within the Star Alliance members would be improved so as to prevent anymore occurrences like what we experienced from happening again. Personally, we don’t really have solid evidence of who messed up - maybe one of them, maybe all of them. Regardless, we do have our prime suspect. To look at it positively, at least this fiasco would go down in our books as one of the most interesting travel glitch to happen during our travels so far!

Thank you all for reading! Do look out for my next TR as I fly with VN, SQ, NH and UA to the United States of America and back again.

----------


My other trip reports:
Retroactive! New Zealand 2007 On QF & NZ Part 1
Retroactive! New Zealand 2007 On QF & NZ Part 2
New Year '09: Northwest Airlines A330 SIN-NRT-SIN
Yokoso! Japan 2012: 3K/D7/NH/SQ & Shinkansens
A Weekend Trip: SIN-KUL-SIN On Jetstar Asia (3K)
SQ A380/77W SIN-HKG With Singapore Girls & Boys
Of LCCs & Lufthansas: SIN-CGK-SIN In VF Y & LH J
A Star Alliance RTW: I. SIN-BKK-CAI With TG/MS
A Star Alliance RTW: II. CAI-JFK With MS
A Star Alliance RTW: III. Road Trip With US & Ford
A Star Alliance RTW: IV. Go West, UA LGA-IAH-SFO
A Star Alliance RTW: V. A Great Way To Fly LAX-NRT
A Star Alliance RTW: VI. HND-CTS On Pikachu Jumbo
A Star Alliance RTW: VII. The Finale! SQ NRT-SIN
Chasing The DC-10: I. Tashi Delek! Drukair SIN-CCU
Chasing The DC-10: II. Biman 738/DC-10 CCU-DAC-HKG
 
woody1974
Posts: 22
Joined: Tue Apr 09, 2013 5:46 pm

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 2:43 pm

Nicely done on Biman. I flew their 707 from KTM to Dhaka in 86/87ish and back on a Fokker. Seats look about the same  
 
gabrielchew
Posts: 3819
Joined: Tue Aug 02, 2005 5:43 am

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Tue Oct 15, 2013 7:54 pm

A nice final report! Thanks for posting. SQ J looks very nice

Quoting airbusmango (Thread starter):

“There is no problem with the ticket, ask Air China” - Aegean Airlines
“The ticket does not exist, ask Aegean Airlines” - Air China
“We don’t know anything, don’t ask us” - Singapore Airlines

What a nightmare. Lucky you were able to salvage the situation. Shame you didn't fly the ZUH-PEK flight. I did this sector a few years ago. ZUH is a lovely airport (compared to most Chinese ones)

Quoting airbusmango (Thread starter):
The last of the eatables on this flight

Ha, the knife and fork are the wrong way around!
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pokfur
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 16, 2013 1:44 am

Hi airbusmango,

A nice succinct report! Going in the opposite direction of my First Trip Report! SIN-HKG In SQ J

Looks like we even sat the exact same aircraft  

Quoting airbusmango (Thread starter):
The oddest item was Awaiting The Golden Dawn

Haha I noted that in my report as well!! Did you try it??

Quoting airbusmango (Thread starter):
And I noticed that Mr Purple Tie did not directly serve the other passengers in cabin, just me and Aaron. I wonder what gives!

Indeed! In my second report of my return flight from HKG, Mr Purple Tie came and served me personally as well. I was kind of shocked to be honest! Maybe they saw you taking lots of photos haha   

What a long journey you guys have had, what with all the visa troubles and booking glitches. Glad to see that it all ended well with a classic SQ service.

I enjoyed all your trip reports! Thanks for posting them   

pokfur
 
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RyanairGuru
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 16, 2013 3:04 am

Hello there Airbusmango, nice to read about the continuation of your journey,

I'm sorry to hear about your experience checking in. I had a similar experience last year where SQ had issued the ticket (on 618 ticket stock) for a United flight, under a UA code. It was a nightmare. Both airlines insisted that it was the other's fault, and in the end I had one phone to each ear, and was literally acting as an intermediary between the two of them as it was the only way I could get them to sort it out.

The conversation went something like:

SQ: It's United's fault
Me: Singapore Airlines says that its your fault
UA: No, they're wrong. Tell them that it's there fault
Me: Umm, they disagree, and say that it's you fault
SQ: They're lying!
....
....
....

Maybe I embellished that slightly, but that was the gist of it



Were you originally booked to fly J PEK-SIN? If not, then did that mean that you had to burn a lot more miles to get home? If so that would have been a massive pain! And did you get the money back from Aegean that you were owed?

Thanks for taking the time to share your experience with us  

Alex
Worked Hard, Flew Right
 
airbusmango
Topic Author
Posts: 156
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 16, 2013 12:39 pm

Hi, all!

Quoting Woody1974 (Reply 4):
Nicely done on Biman. I flew their 707 from KTM to Dhaka in 86/87ish and back on a Fokker. Seats look about the same

As the other A.netters have said, it's screaming 70s chic! 
Quoting gabrielchew (Reply 5):
A nice final report! Thanks for posting. SQ J looks very nice

Thanks, Gabriel! It was most certainly a privilege to sample SQ J, even if it was the Regional seats!

Quoting gabrielchew (Reply 5):
What a nightmare. Lucky you were able to salvage the situation. Shame you didn't fly the ZUH-PEK flight. I did this sector a few years ago. ZUH is a lovely airport (compared to most Chinese ones)

In hindsight, it's quite an unsettling thing to know that we were nearly stranded there. And a shame it is, because I was really looking forward to the ZUH-PEK flight. Such a shame that Air China decided to screw it up! ZUH is the first Chinese airport that I've been to, so I can't really comment much on that.

Quoting gabrielchew (Reply 5):
Ha, the knife and fork are the wrong way around!

Oh? Not that it's an issue to me. Still cutlery, anyway  
Quoting pokfur (Reply 6):
Looks like we even sat the exact same aircraft

But not the same seat! I have another friend who flew 9V-SRM SIN-HKG a few months back too. It's a small world, indeed!

Quoting pokfur (Reply 6):
Haha I noted that in my report as well!! Did you try it??

Nah, I didn't. I opted for the Apple Spritzer thing instead. If I ever have the to fly SQ J again, I see why not!

Quoting pokfur (Reply 6):
Indeed! In my second report of my return flight from HKG, Mr Purple Tie came and served me personally as well. I was kind of shocked to be honest! Maybe they saw you taking lots of photos haha

Join the club! At least there wasn't any misbehaving Green Kebayas walking around this time.

Quoting pokfur (Reply 6):
What a long journey you guys have had, what with all the visa troubles and booking glitches. Glad to see that it all ended well with a classic SQ service.

More like visa annoyance and booking blame-game among the Airlines. Indeed, I finally got to experience the legendary SQ service that so many have talked about. Personally, up until now, flying with SQ has been a mixed bag of candies - some sweet, some sour, etc etc.

Quoting pokfur (Reply 6):
I enjoyed all your trip reports! Thanks for posting them

Thank you for reading them, fellow Singaporean!

Quoting RyanairGuru (Reply 7):
Hello there Airbusmango, nice to read about the continuation of your journey

Hi Alex! Well, you did ask for it  
Quoting RyanairGuru (Reply 7):
I'm sorry to hear about your experience checking in. I had a similar experience last year where SQ had issued the ticket (on 618 ticket stock) for a United flight, under a UA code. It was a nightmare. Both airlines insisted that it was the other's fault, and in the end I had one phone to each ear, and was literally acting as an intermediary between the two of them as it was the only way I could get them to sort it out.

The conversation went something like:

SQ: It's United's fault
Me: Singapore Airlines says that its your fault
UA: No, they're wrong. Tell them that it's there fault
Me: Umm, they disagree, and say that it's you fault
SQ: They're lying!
....
....
....

Maybe I embellished that slightly, but that was the gist of it

Don't you just hate it when they do that? Imagine they suddenly gang up on you and say that it's your fault. That would be an all-out riot! I guess they really need to get this communication breakdown issue cleared a.s.a.p because obviously it's not doing anyone any favors. For me, our number one suspect would be Air China because even SQ also said that there was nothing wrong with the ticket. CA versus A3/SQ.. go figure!

Quoting RyanairGuru (Reply 7):
Were you originally booked to fly J PEK-SIN?

Yes, that was our intention from the start.

Quoting RyanairGuru (Reply 7):
If not, then did that mean that you had to burn a lot more miles to get home?

Nah, it would have made our miles more worth it had the original itinerary went through. SQ J HKG-SIN costed us the same number of miles as CA Y ZUH-PEK + SQ J PEK-SIN. Oh well, you can't always have your way, I guess!

Quoting RyanairGuru (Reply 7):
And did you get the money back from Aegean that you were owed?

When Aaron phoned them, Aegean said that they would refund us the tax difference between the original ZUH-PEK-SIN redemption and the newer HKG-SIN itinerary. It's only a question of when the refund comes in! Until today, both of us have not heard any updates about it.

Quoting RyanairGuru (Reply 7):
Thanks for taking the time to share your experience with us

Lesson learned, do not procrastinate your TRs! But it's been fun, writing out TRs to share my experiences with like-minded individuals from around the world  

Once again, thank you all for reading!

Regards,
Hafiz
 
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 16, 2013 1:46 pm

Quoting airbusmango (Reply 8):
Lesson learned, do not procrastinate your TRs!

I wasn't been sarcastic! If that's how you interpreted it? I'm genuinely thankful  

(and I've saved the best bit until last... haven't read the DC10 yet, I want to savor it!)
Worked Hard, Flew Right
 
airbusmango
Topic Author
Posts: 156
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 16, 2013 2:02 pm

Hi Alex!

Quoting RyanairGuru (Reply 9):
I wasn't been sarcastic! If that's how you interpreted it? I'm genuinely thankful

Oh nononono, I got what you meant, please don't misunderstand! Having been on this sudden TR blitz after several months of procrastinating, I just thought that any future TRs of mine should be out a.s.a.p, or else details of it might get forgotten. I'm really really thankful that you guys read and enjoyed it, don't worry. Especially the mop part. You guys crack me up 

Regards,
Hafiz
 
SIN7
Posts: 169
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Fri Oct 18, 2013 1:30 am

Quoting airbusmango (Thread starter):
crazy to be flying around nearly every day just for a nearly extinct passenger plane. But that's okay, our other friends back home thinks that we're crazy as well for being crazy over flying tubes with wings.


NOT !! There are a few of us around here. Don't feel alone.
In fact I felt to be the strange one, why was I the odd one.
With social media, we have connected.

SQ's service can be extremely nice.
A few flights with them even in Y, they have treated me like I was in BCL. Addressing me as Mr SIN7 throughout the flight (after knowing my name from some manifest).
Good that you enjoyed this HKG-SIN flight without the horrors of Ms Green Kebaya (I remembered that TR - can't take pics in the cabin!).

I like your BG mop pics - really funny.
It's like the travelling gnome.

Really enjoyed your pics and TR.
Thanks again!
 
infinit
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Fri Oct 18, 2013 3:06 am

Quote:
“There is no problem with the ticket, ask Air China” - Aegean Airlines
“The ticket does not exist, ask Aegean Airlines” - Air China
“We don’t know anything, don’t ask us” - Singapore Airlines

Epic! lol

Sorry to hear about the mess there but nice that you had a good return flight on SQ in J with great crew and food

Thanks for sharing!
 
thegreatchecko
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Fri Oct 18, 2013 2:15 pm

Great reports! I really enjoyed reading them!

Quoting airbusmango (Reply 3):
Can you identify these airports?

Pretty sure they are LAX on the top and DEN on the bottom.
"A pilot's plane she is. She will love you if you deserve it, and try to kill you if you don't...She is the Mighty Q400"
 
airbusmango
Topic Author
Posts: 156
Joined: Sun Apr 08, 2012 9:18 am

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Sun Oct 20, 2013 6:16 am

Hi all!

Quoting SIN7 (Reply 11):
NOT !! There are a few of us around here. Don't feel alone.
In fact I felt to be the strange one, why was I the odd one.
With social media, we have connected.

Yay! We're all one and the same 
Quoting SIN7 (Reply 11):
SQ's service can be extremely nice.
A few flights with them even in Y, they have treated me like I was in BCL. Addressing me as Mr SIN7 throughout the flight (after knowing my name from some manifest).
Good that you enjoyed this HKG-SIN flight without the horrors of Ms Green Kebaya (I remembered that TR - can't take pics in the cabin!).

I do agree with the name addressing thing. They're quite consistent with addressing passengers by their last names if any form of interaction was necessary (like meal service) or on their own accord (genuinely striking up a conversation). And yes, I have never forgotten about Ms Green Kebaya. Until today, I wonder if she's still hating on me for ratting out on her to SQ's management!

Quoting SIN7 (Reply 11):
I like your BG mop pics - really funny.
It's like the travelling gnome.

Like the ones featured in The Amazing Race. You guys are REALLY fascinated by household cleaning tools, aren't you? 
Quoting SIN7 (Reply 11):
Really enjoyed your pics and TR.
Thanks again!

Thank you for taking the time to read!

Quoting infinit (Reply 12):
Epic! lol

Sorry to hear about the mess there but nice that you had a good return flight on SQ in J with great crew and food

Thanks for sharing!

For sure! The experience in SQ J HKG-SIN flight with Mr Purple Tie and Ms Blue Kebaya made up for all the trouble that Air China has caused us. Obviously I'm not going to try to fly CA again any time soon! Thank you for reading, too  
Quoting thegreatchecko (Reply 13):
Great reports! I really enjoyed reading them!

Glad that you enjoyed them! Stick around, my next trip will be to the US. Another huge TR for that one too  
Quoting thegreatchecko (Reply 13):
Pretty sure they are LAX on the top and DEN on the bottom.

I'm due to fly into DEN in early January 2014! Will look forward to seeing how it's like.

Regards,
Hafiz
 
ba319-131
Posts: 8318
Joined: Sat Jan 13, 2001 1:27 pm

RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Sat Oct 26, 2013 6:50 am

Hi,

Nice final installment, a good read.

Quoting airbusmango (Thread starter):
After the first round of calls, this was what we were told by each Airline in a nutshell:

“There is no problem with the ticket, ask Air China” - Aegean Airlines
“The ticket does not exist, ask Aegean Airlines” - Air China
“We don’t know anything, don’t ask us” - Singapore Airlines

- Yikes, not what you want, even worse when you don't speak the lingo. It does go to show that alliances are not as seamless as they like to make out.

Quoting airbusmango (Thread starter):
To me, the Silver Kris Lounge at HKG seems a nice place to relax and chill out just before your flight. I understand that it may seem underwhelming to some passengers, but it was decent enough for both of us. Food, drinks, complimentary WIFI, that is all we need. And most importantly, they have the Coco Pops cereal!

- I've only ever used the lounges @ SIN, I find them disappointing, especially the lack of views outside.

Quoting airbusmango (Thread starter):
I understand that on several Airlines, they have done away with physical menu cards and switched to digital ones, displayed in the IFE. In this case, I appreciated the fact the SQ still has physical menu cards for us passengers, even in Economy.

- Now it is the green way to go but I too like to hold them in my hand to read, and save as a souvenir of course!

The food and service looked great, flying SQ JCL next month, can't wait!

Cheers

Mark
111 732 733 734 735 736 73G 738 739,7M8 BBJ 741 742 743 744 752 753 762 763 764 772 77L 773 77W L15 D10 D30 D40 AB3 AB6 312 313 318 319 320 20N 321 21N 332 333 342 343 345 346 359 351 388 CS1 CS3 I86 154 SSJ CRJ CR7 CR9 CRK 145 170 175 220
 
airbusmango
Topic Author
Posts: 156
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Wed Oct 30, 2013 1:48 am

Hi Mark!

Quoting ba319-131 (Reply 15):
Nice final installment, a good read.

Thank you very much! What better way to go home (mostly, I suppose) than on each of our own home carrier? 
Quoting ba319-131 (Reply 15):
Yikes, not what you want, even worse when you don't speak the lingo. It does go to show that alliances are not as seamless as they like to make out.

Both of us understand Mandarin to some degree, but we totally could not catch what she was saying, from the way that she was saying it. That was most certainly an experience! Well, we can only hope that the alliance realizes the gaps and holes like this and do something about it? Who knows.

Quoting ba319-131 (Reply 15):
I've only ever used the lounges @ SIN, I find them disappointing, especially the lack of views outside.

Not only the lounges, but even the viewing malls at all three terminals should be hated on for having hideous views of the tarmac. Okay, maybe the one at Terminal 1 isn't so bad, but I really miss the old T1 Viewing Mall before more lounges were built at the second floor!

Quoting ba319-131 (Reply 15):
Now it is the green way to go but I too like to hold them in my hand to read, and save as a souvenir of course!

Exactly! Even more so when the Airlines offers a strange mocktail with a strange name like "Awaiting The Golden Dawn". You just CAN'T leave the plane without pinching the menu!

Once again, thanks for reading!

Regards,
Hafiz
 
PlaneHunter
Posts: 6538
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RE: Chasing The DC-10: III. *A Messes Up? SQ J HKG-SIN

Fri Nov 01, 2013 6:35 am

Hi Hafiz,

nice last part of this series! SQ looks great as usual, the catering in particular is impressive. I tried SQ's J Class for the first time this year on a short 77W flight, really enjoyed it.

Quoting airbusmango (Thread starter):
“There is no problem with the ticket, ask Air China” - Aegean Airlines
“The ticket does not exist, ask Aegean Airlines” - Air China
“We don’t know anything, don’t ask us” - Singapore Airlines

Sounds horrible!

Quoting airbusmango (Thread starter):
Pity this wasn't a 77W, or else it'll be the sweet music of the GE90-115B beasts roaring to life.

Every 777 engine start-up is nice, but yes, nothing beats the GE90.


PH
Nothing's worse than flying the same reg twice!

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