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jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:51 pm


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Maps generated by theGreat Circle Mapper -copyright © Karl L. Swartz.


Videos related to this report

Heathrow – Chicago: http://youtu.be/L48jo7NvRPg
Chicago – Boston: http://youtu.be/-5evlLHfM4M

Boston – New York: http://youtu.be/OLpLixXbb0A
New York – Heathrow: http://youtu.be/KxLUoIpsdNM


This trip starts back in April of 2013. Some of my more diligent readers may remember that upon checking in for my American Airlines flight between DCA and ORD, things didn't exactly go to plan. To cut a long story short, as far as AA were concerned I had missed my flight. As far as BA and I were concerned, (whom I booked the flight with) I hadn't. For the more detailed version of events, see here: USA 2013 Pt 3: Almost A Disaster With AA DCA-ORD (by jwhite9185 May 29 2013 in Trip Reports)

Upon my return from the USA, I filed a complaint with AA and they issued me a $250 travel voucher as an apology, which I was amazed with, although as it only had a year’s shelf life I was unsure if it would actually get used. In early December I was thinking it would be a bit of a waste to have over a week off work during Christmas and not actually go anywhere. I looked around at European destinations, however flight prices were through the roof - averaging around £350. Then I gazed up and saw the AA voucher hanging on my notice board a little unloved, and headed to aa.com. Most destinations were pretty pricey however Boston seemed pretty reasonable - and with the discount of the voucher, it actually worked out cheaper to head stateside than some European destinations. There were a few restrictions with the voucher however. The main one being that all sectors had to be operated by AA. Fine with me as I was getting a little bored of flying BA and there’s no way I wanted to chance IB longhaul. One thing I did want to shoehorn into the deal was a flight on the AA 777-300ER, and this was achieved by having the return sector coming through JFK.

The way the voucher would be used was to prebook online, then call the reservation centre and get them to apply the discount before paying and sending off the voucher.

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At least that was the theory. As it was only a couple of weeks before departure, the reservations team confirmed the booking, however I'd still have to pay a visit to LHR before the day of departure in order to submit my voucher and make payment. Lucky I only live around thirty minutes drive from LHR and had a day off due before then.

One thing that impressed me was that I was able to reserve seats in the Main Cabin Extra section on the JFK-LHR flight for free due to my One World status. This also applied to my domestic sectors, but they weren't so much of a big deal...

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The outward sector to Chicago was looking a little full:



The day after I returned from Venice, I made the short drive up to Heathrow to make payment and submit my voucher to the AA sales desk. It seemed odd to be at an airport and not be flying anywhere!

T2 coming along nicely




I was seen to quickly and after a bit of furious typing by the agent, I was handed a confirmation of my itinerary and asked a couple of times to double check that everything was as it should be before making payment and submitting my voucher. Everything was fine and within thirty minutes I was heading home again.



Check in was 24 hours before departure, and there was a good deal to be had.



I took advantage of this and everything was confirmed via the AA app.


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And of course, paper boarding passes were available too.



I set off for the airport by my now usual means...



...arriving at terminal 3 around thirty minutes later.



I headed off to check in to grab my souvenir boarding pass, where even the first class desk had a long queue. A few moments later, I was sent in the direction of the same ticket desk I'd visited a couple of weeks previously, as I had no bags to check.


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It was then up to security. And I was very glad to have access to the fast track lane, as the regular line stretched the length of the terminal.



Upon reaching the x-Ray machine, I was more than a little irritated by having to repack my liquids - because it wasn't in one of the LHR approved plastic bags. I protested that my bag had been through over 50 security checks this year fine the way it was, but he wasn't having any of it. Jobs worth.



Once through, I had three lounges to choose from. First stop was the British Airways lounge as I fancied one of their bacon rolls - but I was out of luck.


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I guess this was one of the 'enhancements' they had made since my last visit to this lounge just over a year ago.


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The plus side of this lounge is the great views on offer.


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Around thirty minutes later, I made my way up to the second of three, the Cathay Pacific lounge. Which was absolutely deserted. The food options were slightly lacking also...



I could have had some noodles, but it was still a little early.


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Calm away from the chaos outside.


The views from here weren’t too bad.



After around twenty minutes here, I made my way to the third and final lounge of the day, the American Airlines lounge. The food options here was the best of the three lounges, but having gone slightly mad in the CX lounge back in September and then feeling a little full on the flight, I decided to pace myself.


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Unexpectedly, it was busier than the previous 2 lounges, however I managed to find a quiet haven hidden in the corner.


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There was a semi decent view of the ramp too.


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This one flew me HKT-BKK in May 2013.



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I stayed in this lounge until around ten minutes before boarding was called.

I took the walk down to gate 31, where I was the only person in the priority line. None of the staff acknowledged me however, and continued to deal with the economy passengers. Eventually I was seen to, and no sooner had I entered the holding pen boarding was announced for business and first passengers. I made my way up, but was stopped in my tracks pretty swiftly - I couldn't understand what the guy was saying, other than he was new and I had to wait. I replied that his colleague had just announced business class passengers could board, but it was still met with 'I'm very new'. A few moments later he let me board.
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:54 pm


AA47
LHR-ORD
December 2013
777-223ER / N774AN
Seat: 9A / Business
Scheduled: 13:15/16:05
Off Stand: 13:13/13:57
On Stand: 13:35/16:18



Upon boarding I was met by an older female FA at the door and shown to my seat, 9A. It may not have been the most modern seat out there, but it was very comfortable. There was a pillow, duvet, amenity kit and slippers ready and waiting.


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Shortly afterwards, welcome drinks were brought around - I opted for the champagne.



I did initially have a seat mate, however once boarding was complete, he took himself off to one of the free rows a bit further back. Great!



Menu's were handed out, shortly followed by the cabin crew coming around and taking dinner orders.


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Newspapers were then distributed



Followed by hot towels



The safety video was shown whilst still on stand.



We pushed back a minute or two ahead of schedule, the engines were started and then we waited...and waited...and waited. Around fifteen minutes later, the flight deck came on, said there was a discrepancy with some of the paperwork, and that we would have to return to stand. It would appear my already tight connection in ORD just got a little tighter.

A few moments later, we edged forwards and back to where we came from. A few guys in hi viz jackets boarded and made a beeline for the flight deck.

During the wait, the mostly Chinese crew distributed Bose noise cancelling head sets.



After around twenty five minutes, the door slammed shut and we were on our way again.



We arrived at 27R, waited for a couple of departures before it was our turn - lifting off at 14:15.


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During the climb, an intro video was played


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Amenity kit contents


Once we had reached our cruising altitude, the crew sprang into action distributing drinks and warm nuts, making a further pass through the cabin a few moments later offering refills of nuts from a carafe.



During this time, I got cracking on the trip report. One of the crew saw me typing away on my iPad, and said 'Mr White, may I extend the table for your convenience?' Very impressive! A few moments later, he returned to set the table for lunch. First off the starter. The prawns were very good indeed, although I didn’t touch the salad.


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Followed around thirty minutes later by the main course of a very tender, melt in the mouth cut of beef. This really was good.



After this, it was American Airlines' signature ice cream sundae. Again, very good, and not a trolley in sight, at least on this side of the cabin. The crew member on the other side elected to use a trolley, where as the guy serving my side decided to prepare everything in the galley and hand deliver the meals on a tray.



Once the dishes were cleared, the ever-attentive crewmember delivered a bottle of water. He was also very pro active at delivering fresh bottles once the previous bottle was getting empty. Very impressive service.



Much less paperwork required to enter the USA now.



Seeing what the hardware can do



Once the meal service had finished, it was time to kick back in front of a movie – Disney’s planes. Not the best one of the bunch I’ve seen – basically the same storyline as Cars, but the main cast were planes. The seat was still proving to be comfortable, even a few hours in and the pillow and duvet had a pretty high threat count, meaning they were nice and soft.


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Following the film, I pulled out the iPod and put the seat into full recline. Despite it not being fully flat, I could no doubt get a few hours sleep on a night flight.



I came back to life when I noticed the cabin crew bringing round cheese plates. Again, very tasty.



Followed up with an awful lukewarm cup of tea, made with creamer instead of milk - yuck! Luckily, the crewmember did replace my ¾ drunk bottle of water with a new one without being prompted.




Hardly premium in the washroom department. Although at least it wasn’t held together with duck tape like on BA. After all the liquid I drank, I paid a good few visits…


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I then decided to stick another film on - We're the Millers. Pretty good actually – in fact I’ve recently invested in the Blu-Ray!


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Just as the end credits were rolling, the crew member who had taken care of me pretty much throughout the flight appeared next to my seat: 'Mr White, may I offer you some pizza, or beef?' I chose the pizza. He disappeared off, returning a few seconds later with my selection. And like every other meal I'd had in this flight, it was great.


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Once I had finished, he once again appeared to clear my tray away, asking if there was anything else he could get for me. Not for the moment thanks.

Interesting Japanese (?) signage.



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After this there was only around an hour remaining. I went to the galley and attempted a conversation with the crew but they weren't overly keen, as they were a little busy collecting in the premium headsets, so I returned to my seat and stuck my iPod on until descent started.

Snacks in the galley


During descent, the crew member who had served me pretty much throughout the flight, came over and thanked me by name for flying with American. I noticed a guy a few rows back got the same treatment, but not everybody, so I'm guessing it was only reserved for status passengers. Connecting flight info was shown on the IFE – which proved to be useless as my next gate wasn’t L8 at all.


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We made our way across a frozen Lake Michigan and were pretty much straight into ORD.


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We made the taxi over to terminal 5, arriving just 12 minutes behind schedule. Pretty good going considering we eventually left the gate at Heathrow 45 behind schedule. Nicely padded. Pretty much as I exited, I found this stuck to the wall.



It was then a mission to clear immigration, customs, change terminal and clear security in less than 2 hours.




My bright orange pass meant I was put into a queue with just two people ahead of me at immigration. When I was processed, it wasn't like anything I'd experienced entering the US before. The officer sat scribbling out things in a leaflet before telling me the best joke he had... which wasn’t overly funny, but I faked a laugh anyway to avoid him telling anymore and delaying me more than needed. He then stamped my passport and sent me on my way with none of the interrogation previously experienced when entering the US. Bizarre! Just when I thought my luck was in, I got to customs. The initial officer thought it was a bit odd that I was travelling alone for such a short time with just the one bag and sent me for further interrogation. It was a similar story when I reached the second officer, and he had a look through my bag to make sure everything was as it should be. He apologised, saying he knew I was in a rush but he had to do his job. Fair enough I guess, and at least he was being decent about it. He finally said he was satisfied with my intentions and I went on my way around ten minutes later and on to the shuttle to T3.



Upon arrival there, I flashed my bright orange wallet and was directed to a line with just a couple of people ahead of me. I was through by 17:00. Impressive, considering the delay to the outbound flight and being held up at customs, I'd almost written off making my connection. As I still had twenty minutes until boarding, I made a visit to the Admirals club. It was a decent enough place to wait, but I thought it was a bit off that you had to pay for most of the food and beverages. I was given one free drink chit though.


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Price list – Yes, Price list.



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My free premium drink and token free snacks



Just before boarding was due to start, I headed down to gate H16 and found an unidentified 737-800 waiting. Nice to see a plane here this time – I was due to depart from this gate in April 2013 and the plane never actually turned up. It ended up in Milwaukee instead!




Boarding started and I made my way on board. One person in the queue noticed I had priority AAccess and signalled for me to go forward. Makes a change from the ‘me first’ attitude which is normally found. I noticed the screens above the gate were now showing a nine minute delay.

 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:55 pm


AA2474
ORD-BOS
December 2013
Boeing 737-823 / N805NN
Seat: 9A / Main Cabin Extra
Scheduled: 17:50 / 21:05
Off Stand: 17:52
On Stand: 20:52



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Boarding was completed pretty quickly, and despite a reasonable load, the middle seat stayed free.



There was what I thought was a young guy in the aisle seat, although after later speaking to me, I realised it was actually a girl. Oops. Managing to catch a glimpse at her name on her boarding pass a little later on confirmed this. Bit of an odd setup all round really, as she just came and plonked herself down in the seat, with no checking if it was the right seat and not having any bags – much like somebody would sit themselves down on the first free seat on a bus/train. We pushed back a minute or two behind schedule and made a quick taxi over to the runway, during which the captain informed us of a flight time of 1 hour 43 minutes and that we were second in line for take-off. We made a speedy departure, had a brief tour of the suburbs of Chicago before heading into the darkness above Lake Michigan.


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The drinks service started around thirty minutes later. Just a Dr Pepper this time. We have it in the UK, but it's not the same as the US version!



As I didn't manage to catch our reg at the gate, I put a request on Facebook (the only site available on the on board Wi-Fi for some reason) for somebody to track me and find out the reg. 817Dreamliner responded pretty quickly, saying I was on board N805NN. Thanks, much appreciated and a new reg for the log.



Much of the flight was spent nursing my drink and gazing at the various cities slowly passing beneath... And wondering why the landing lights were left on for the duration of the flight, before reading a few pages of an e-book on my iPad.



There was a program playing on the overhead screens, much like on my flight from DCA-ORD earlier in the year. And much like on that flight, I paid it no attention whatsoever!

I was starting to feel a little tired by now, but the flight deck came on and said that out of the left hand side, we there was a great view of Buffalo, and in the distance Toronto. For once, I was on the correct side!



Shortly before descent the flight deck updated us on our progress, saying we were due to land in around thirty minutes, and arrive on to stand fifteen minutes ahead of schedule. We made a few twists and turns before landing at Logan.


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During decent the person in the aisle leant over and asked if I could see the beach. Um, well no as its dark? A few moments later, we were on to stand and I was out into arrivals, heading for a shuttle to the train station.


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It was at this point the cold really hit me!




After a bus, two trains, a 500 metre walk and half an hour, I'd reached my hotel, the Hilton Back Bay. As my HHonours number wasn’t in the system, I was given a free upgrade to a ‘panoramic view room’. I would have settled for free Wi-Fi, but the room was pretty nice.


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This wasn’t in my room, but in the lounge like lobby



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As it was now getting on for 3AM in the UK, it was pretty much a shower and bed. I woke up early the following morning and was now able to appreciate my upgraded view.

 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:56 pm

The next few days were spent seeing Boston's sights.


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Prudential tower – Boston’s highest I’m led to believe.


Boylston Street


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Most people took the bridge. Some decided to take a chance and walk on the ice.




Following the freedom trail is a great way to see most of the major sights in Boston. And as it’s a walking tour, you’re able to deviate as and when you feel like.


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At the harbour.



Quincy Market



Back on the freedom trail



Sheltering from some nasty weather in a mall next to the hotel



The interesting looking building I could see from my window


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Fenway park


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Views from the Prudential tower


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My hotel from above



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JAL 787 hiding between the skyline



And Sampling the cities delicacies


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At the station heading back to BOS now



Once at the airport train station, it was on a bus over to the terminal. I inadvertently got on a bus to terminals C and E rather than terminal B where AA depart from. No big deal though as terminals C and B are linked by a walkway, offering some decent ramp views.


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Upon arrival at the correct terminal, it was over to grab a souvenir boarding pass. Despite using the Priority AAccess check in, there were still only machines. So only flimsy receipts.



With not much landside in terminal B, it was straight through security. There was a fast track available however I failed to really notice it until quite a few other people started using it. As I was near the front of the queue I was in, I didn’t see much point in swapping lanes. I was processed in around ten minutes and then it was up to the Admirals club, which was conveniently located right next to my assigned gate.


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The lounge itself wasn't massive, but big enough to hold everybody. This time I wasn’t given any drinks coupons, although they could have been free here, as I didn’t see any price lists.


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Standard AA lounge food it would appear


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This did me, as I’d eaten before setting off for the airport.


A few moments later, I saw my jet pull on to stand, still in the old colours.



And as the later 77W would be in the new colours, this would be the only time on this trip I'd fly the ‘Old American’. AA are getting their planes repainted at an impressive rate. N978AN would be doing the honours, delivered new to AA in December 2001 and having its winglets retrofitted in June 2006. And the first time on this trip I’d actually been able to see the reg.

I left the lounge around twenty minutes before boarding was due to begin and went for a walk to see what was around.


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Nice!




Some five minutes ahead of schedule, boarding began.
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:57 pm


AA178
BOS-JFK
December 2013
Boeing 737-823/ N978AN
Seat: 12F / Main Cabin Extra
Scheduled: 14:50/16:15
Off Stand: 14:44
On Stand: 16:22


The flight seemed pretty full - so much that the dog in the row opposite had to make do with the floor!



We pushed back six minutes ahead of schedule and made the journey over to the active.



Departure was at a couple of minutes past 3, behind a smoky MD80. There were great views of the city of Boston on climb out.


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Prudential tower once more


We made a turn to the left and the captain informed us that we would be flying at an altitude of 20,000 ft.


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Very shortly after, the drink service started - which surprised me as on my MCO-MIA flight earlier in the year, which was of a similar duration, there was no service at all.



Due to the relatively low altitude there were pretty good views to be had of the coastline throughout the flight.


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Passing many airfields en route, most of which looked familiar from my last flight into JFK


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Descent started and the coastline got closer.


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We landed at just after 15:40, some 35 minutes ahead of schedule.

Lonely looking DY 787


Our early arrival didn't turn out to be a blessing though. We made our way over to the terminal and came to a stop. A few moments later the captain said due to our early arrival, there wasn't a spare gate so we would have to wait around ten minutes.



Ten minutes later, we were informed it would now be another ten minutes. We eventually did move, but only to make way for an Air Berlin A330 that had recently arrived. We then held in the cargo/maintenance area for a further ten minutes or so before finally moving back in the direction of the terminal.


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Once again, we were in the way. This time of a company 762, and were ushered back out towards the runway. It appeared whoever was at the controls was getting a little fed up, as each time we did move a little more thrust was applied each time to get us on the move!



We spun around and then followed our original route back in towards the terminal, finally pulling on to stand seven minutes behind schedule. The flight from Boston took 50 minutes; the taxi from the runway to the gate at JFK took over 40! Only in JFK. Luckily I had a decent time to connect.



It was then out into the terminal, and across to the opposite concourse where my flight back to London would be departing from in a couple of hours time.


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I made my way up to the AA admirals club, where the casually dressed staff – something I noticed at all the AA lounges in the USA on this trip, said the computer had thrown up an error. They saw that everything was as it should be from my boarding pass and FF card though and I was welcomed in anyway, gaining two free drinks coupons in the process. Once more, it was an underwhelming experience.


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It's not only crazy that they charge for pretty much everything in here, but it's not exactly cheap either.



I used one of my drinks coupons on a Sprite and sat with a pretty sad looking plate of cheese and crackers.


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The plus side of this lounge however was the decent view of the ramp



Around an hour or so before departure, my aircraft pulled on to stand just below me. N721AN would be my bed for this evening, delivered fresh to AA in March 2013 – so just nine months old at the time. After a while, I was feeling bored so I used my second drinks coupon on a bottle of water for the flight and left the lounge to have a look around the terminal, although there wasn't an awful lot to see. I sat nearby my gate and waited.


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Boarding was called at 18:40, initially for first and business class. There were no takers, so then priority access was called. I ended up being the first on board.
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 6:58 pm


AA106
JFK-LHR
December 2013
Boeing 777-323ER / N721AN
Seat: 18L / Main Cabin Extra
Scheduled: 19:25/07:35
Off Stand: 19:31
On Stand: 07:08


As I had the aircraft to myself, I went a bit snap happy in this separate main cabin extra.


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View back to the main cabin



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Boarding was completed pretty quickly, meaning we had a pretty long wait on stand.

Excellent legroom



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Our neighbour would also be our neighbour at LHR


Just when I thought I had lucked out with two empty seats next to me, a couple of Indian/Pakistani girls with Swiss passports and accents wandered past, and then back again looking a little confused. But upon getting a glance of their boarding passes it was confirmed they would be taking the two seats next to me. Oh so close… They still seemed to be a little unsure that they were supposed to be seated here though. We exchanged hello’s then they chatted between themselves for pretty much the rest of the flight.


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These need to happen I think


During this time the crew all but disappeared. When they did reappear, they distributed the earphones. The same ones they charge $5 on domestic flights. I gave them a quick try out, but they sounded awful. We pushed back a few minutes behind schedule, during which the safety video was played. I was more interested in the great sound if the massive GE90's firing into life though. We made our way over to the runway, giving us a great, if a little distant view of New York City.



During which, the captain got in touch for the first time, saying there were two aircraft ahead of us to depart (a BA 777 and a DL 738 from what I could see) and that our flight time would be a pretty quick 5 hours 48 minutes. Probably my quickest Atlantic crossing?

We rumbled into the air at 19:55 local. I was amazed that this aircraft makes more noise on startup than on takeoff. This one seemed a lot quieter than the EK 77W’s I was on earlier in the year. Maybe they gain volume with age?!

There was a brief light show before a total black out and a few bumps – much like the last time I flew out of JFK actually.


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Shortly after departure, the captain was on again, saying that the turbulence we were currently experiencing should only last for another ten minutes or so and then he would turn the seatbelt sign off. It was eventually turned off around three hours into the flight, by which time most people had eaten, used the washroom and fallen asleep – myself included. He also mentioned that our expected arrival time into London was 06:35, a massive sixty minutes ahead of schedule. American really do pad their schedules. Although I figured (correctly) that ATC at LHR would likely bring that time down a touch.


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Around an hour or so into the flight, the snack service began.



I decided to put a film on during this time, This Is the End, and for once I didn't fall asleep before it finished. So it must have been pretty good!



Followed almost immediately by the meal service. It was a choice of lasagne or chicken and potatoes. I went for the lasagne, although it was more a cheese ravioli. It tasted pretty similar to the meal I had in Venice a few weeks previously, so top marks to the AA caterers. Or the restaurant in Venice did a very poor job.



I decided to see how the Wi-Fi worked once the trays had been cleared. I didn’t purchase though as I figured I’d shortly be asleep


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After dinner, there was a final drinks service before the cabin lights were dimmed. As I was at the rear of the cabin, I put my seat into full recline. It actually went back quite a way - and the bottom of the seat also slid forwards making for quite a comfortable ride. The only complaint being that the IFE screens don't tilt, so when the mother of the child sat in front of me decided he should recline, it made for a bit of an awkward viewing angle. Luckily, due to the extra space offered in this cabin, the person in front reclining wasn’t an issue.

The IFE itself was pretty good, although I found the touchscreen wasn't overly responsive. Using the controller worked much better though. I didn't find much of the TV selection to my taste either - just one episode of The Simpsons was the only thing that really took my fancy. I never saw the end of it though, waking only when the crew turned the lights up, just over an hour before landing. A few moments later, breakfast was dished up. The croissants were offered from a separate basket, rather than pre packaged. They were also slightly warm too.


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With 33 minutes left to run, things got quieter outside. A few moments later, a chirpy sounding captain gave us an 'early morning wake up call', updating us on the weather and saying there were a few delays inbound. Which was hardly surprising. After quite a few laps, the captain got in touch saying we were having to do a few more turns than expected - but we would be landing on the hour - which was still around twenty five minutes away. Bearing in mind we had already been holding for around fifteen minutes already, it was quite a lengthy hold up. I could see quite a few more flashing lights outside as we made our way around.


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We were finally ushered on to finals and touched down into a wet Heathrow pretty much on the hour as promised. After a short taxi over to T3, we pulled on to stand 34 alongside the company 77W that had departed JFK around an hour or so before us. We also passed the last CX 744 service into LHR along the way. Had I realised I would have attempted a picture.

Disembarking was a pretty relaxed affair for once. My two seatmates had rushed off to catch their BA flight to ZRH, and everybody else was casually putting their things away, leaving when they were ready rather than the mass stampede towards the door the second the parking brake is applied. As I made my way through the business class cabin, it appeared it had been pretty empty due to all the wrapped blankets and seat belts still crossed. It looked decent enough though, apart from the windows being seemingly blocked out by the design of the seat



It was then the usual procedure - through a maze of corridors, through to a busy border control and then out to the central bus station.



Did American manage to win me over then? They certainly did! I’ve made no secret before that after my experience with them previously I thought they weren’t too great. But a few months after their relaunch they appear to be getting it right in the air. The business class I experienced was very good, despite being a little old. All the food I had on board was great. My only complaint about the service in the air was that on the domestic flights there aren’t any free food options – even a bag of the snacks I got on the JFK-LHR sector would keep them on a par with the other US carriers.

The downsides however continue to be on the ground. It’s only a minor thing, but I like to see an actual person at check in rather than have to deal with a machine. And I was massively unimpressed with the lounges stateside. The one in LHR was pretty good, however charging for food and so called premium drinks left me thinking what’s the point? If I wanted to pay for a meal, I’d grab something in the terminal – and it would be far cheaper too.

And that brings 2013 to a close for me. Next up will be my first two Euro Hops of 2014, seeing me fly to a sunny, but not overly exciting Faro on a combination of Norwegian and BA, and a rainy visit to Salzburg, again on BA in their Club Europe cabin on a pair of elderly 737’s.

As usual, all comment, questions etc. are more than welcome.

Previous trip reports

To Fly, To Serve: BA LGW-VCE-LCY 737/E170 Dec.13 (by jwhite9185 Mar 22 2014 in Trip Reports)
Alicante With BA In J: LHR-ALC-LGW A319/734 Nov.13 (by jwhite9185 Mar 16 2014 in Trip Reports)
The EZY Way To Catch A LAN 787 LGW-MAD-FRA-ARN-LHR (by jwhite9185 Feb 21 2014 in Trip Reports)
Trains, Planes And… Boats? ZRH A.net Meet (by jwhite9185 Feb 5 2014 in Trip Reports)
Asia 4: Heading Home On An A380 KUL-LHR (by jwhite9185 Jan 20 2014 in Trip Reports)
Asia 3: JAL 767 To Kuala Lumpur NRT-KUL (by jwhite9185 Jan 10 2014 in Trip Reports)
Asia 2:Catching A Cathay Pacific 747 To Tokyo In F (by jwhite9185 Dec 22 2013 in Trip Reports)
Asia 1: A Journey Of Epic Proportions LHR-KUL-HKG (by jwhite9185 Dec 8 2013 in Trip Reports)
Comparing The Competition Again: VS/BA LHR-ABZ-LHR (by jwhite9185 Nov 24 2013 in Trip Reports)
Across The UK With Flybe SOU-EDI-MAN-SOU E195/Q400 (by jwhite9185 Nov 5 2013 in Trip Reports)
An Impulse Buy To Catch BA's 787 In C LHR-ARN-LHR (by jwhite9185 Oct 18 2013 in Trip Reports)
BA,The DB, AB And A Bit Of DAT LHR-STR-NUE-DUS-STR (by jwhite9185 Oct 6 2013 in Trip Reports)
Jettime To Scandinavia: LHR-CPH-BHX 733/SAS CR9 (by jwhite9185 Sep 28 2013 in Trip Reports)
Arabia & Thailand 2013 5: Catching A Whale To LHR (by jwhite9185 Sep 3 2013 in Trip Reports)
Arabia & Thailand 2013 4:Back To DXB With Oman Air (by jwhite9185 Aug 20 2013 in Trip Reports)
Arabia & Thailand 2013 3: BKK-DXB-MCT With EK/WY (by jwhite9185 Aug 6 2013 in Trip Reports)
Arabia & Thailand 2013 2: Two TG Classic's To HKT (by jwhite9185 Jul 20 2013 in Trip Reports)
Arabia & Thailand 2013 1: LHR-DXB-BKK EK A380/77W (by jwhite9185 Jul 9 2013 in Trip Reports)
USA 2013 Pt 5: AA & BA's New WTP MCO-MIA-ATL-LHR (by jwhite9185 Jun 25 2013 in Trip Reports)
USA 2013 Pt 4: Heading South On A Mad Dog ORD-MCO (by jwhite9185 Jun 13 2013 in Trip Reports)
USA 2013 Pt 3: Almost A Disaster With AA DCA-ORD (by jwhite9185 May 29 2013 in Trip Reports)
USA 2013 Pt 2: BA A320/744 WTP CDG-LHR-IAD (by jwhite9185 May 14 2013 in Trip Reports)
USA 2013 Pt 1: The Beginning BA LHR-ORY (by jwhite9185 Apr 20 2013 in Trip Reports)
Comparing The Competition: BA/VS Inaugural MAN-LHR (by jwhite9185 Mar 31 2013 in Trip Reports)
Taking TAP To Portugal: LGW-OPO-LIS-LHR Feb. 2013 (by jwhite9185 Mar 10 2013 in Trip Reports)
Poland On The Dream)liner - LOT LHR-WAW-LHR In C/Y (by jwhite9185 Jan 1 2013 in Trip Reports)
A Speedbird & Titan 767 – LHR-LCA-LHR In C…ish (by jwhite9185 Feb 1 2013 in Trip Reports)
British Airways LGW-AGP-LCY 737/E190 Nov. 2012 (by jwhite9185 Dec 1 2012 in Trip Reports)
Part 2: 5 Flights 3 Airlines MXP-ZRH-DUS-LHR LX/LH (by jwhite9185 Nov 14 2012 in Trip Reports)
Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory (by jwhite9185 Oct 29 2012 in Trip Reports)
Cancellations, Widebodies And Iberia LHR-MAD-LHR (by jwhite9185 Oct 17 2012 in Trip Reports)
Virgin Atlantic's New A330 LHR-JFK-LHR (by jwhite9185 Sep 21 2012 in Trip Reports)
A Night In Amsterdam - KLM F70/738 LHR-AMS-LHR (by jwhite9185 Aug 28 2012 in Trip Reports)
Trying Out Flybe - LGW-BHD-GLA-BHD-LGW (by jwhite9185 Jul 11 2012 in Trip Reports)
A Day Trip To MAN (by jwhite9185 Jun 21 2012 in Trip Reports)
Nice, Monaco And The Great British Lounge With BMI (by jwhite9185 May 13 2012 in Trip Reports)
EI237/182 LGW-DUB-LHR And 2 Lounges (by jwhite9185 Apr 18 2012 in Trip Reports)
LGW-FRA-BRU-LHR With LH And SN (by jwhite9185 Mar 27 2012 in Trip Reports)
BA906/8735 LHR-FRA-LCY (by jwhite9185 Mar 13 2012 in Trip Reports)
VS015/016 LGW-MCO-LGW June 2010 (by jwhite9185 Jan 20 2012 in Trip Reports)
VS006 MIA-LHR A340-642 June 2008 (by jwhite9185 Feb 10 2012 in Trip Reports)
Virgin Atlantic 747 To BGI - October 2007 (by jwhite9185 Aug 3 2012 in Trip Reports)
 
747438
Posts: 658
Joined: Thu Jan 25, 2007 5:45 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 7:28 pm

Quoting jwhite9185 (Thread starter):
I was more than a little irritated by having to repack my liquids - because it wasn't in one of the LHR approved plastic bags. I protested that my bag had been through over 50 security checks this year fine the way it was, but he wasn't having any of it. Jobs worth.

This sort of thing really irritates me. He was doing his job correctly, he was not a jobs worth. I'm amazed how many people think they know my job better than I do.
Maybe next time you will use the correct bag and there will be no need for you to protest.
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 7:48 pm

747438,

Quoting 747438 (Reply 6):
This sort of thing really irritates me. He was doing his job correctly, he was not a jobs worth. I'm amazed how many people think they know my job better than I do.
Maybe next time you will use the correct bag and there will be no need for you to protest.

As stated from the gov.uk website:

Quote:
containers should be in a single, transparent, resealable plastic bag, which holds no more than a litre and measures approximately 20cm x 20cm

Of which my bag is. And as stated, it went through every other security check point fine last year (and every check this year), including LHR T3.

To me it seemed like it was purely because I actually came prepared and didn't have to ask for a 'LHR approved' bag.
 
dc9northwest
Posts: 2270
Joined: Sun Feb 04, 2007 5:33 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 9:47 pm

Hey James,

Nice report... So, a few thoughts:

a) Not a bad price for the upgrade on what I assume to be a premium-heavy routing.... perhaps not that time of year, though

b) Your experience in C seemed rather nice... AA seems to be improving a little bit.

c) I'd pay approximately 0$ for the MCE on the 77W... Since when is that 3-3-3 a "premium economy" configuration?  

d) Nice job catching your flight at ORD. Never a given in any circumstances there.

e) Plastic bag thing... Eh, forget about it. I think the guys at LHR are probably the "dickiest" in the UK (Maybe London in general, though). Security at smaller airports in smaller cities is very civilized in the UK, though stricter than most other places.

Anyway, thanks for your report, James  
 
SXDFC
Posts: 2088
Joined: Sun Dec 09, 2007 6:07 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 10:38 pm

Great Pictures! What a wonderful and enjoyable read!

Quoting jwhite9185 (Reply 4):
Passing many airfields en route, most of which looked familiar from my last flight into JFK

2nd airport down is ISP where I work, I see the planes going into JFK all the time!
 
Knightsofmalta
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 01, 2014 11:04 pm

Hi James

Thanks for the interesting report. American Airlines seem to be putting quite a lot of effort into improving their product. As far as I know their reputation for service has not always been the best. Obviously there's still room for improvement. The idea of having to pay for the food a drinks you consume in the lounge seems somewhat strange to me.

It's also interesting to see that American give you the opportunity to upgrade for such a reasonable price. Do you by any chance know if all passengers are eligible for this or does the offer only extend to status card holders?

Thanks for posting.

Cheers,
William
 
palmjet
Posts: 1231
Joined: Wed Nov 21, 2001 2:35 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 1:28 am

Nice report JW

Good to see you made all your connections and AA seemed to go some way to redeem themselves after your last experience. I've never had any problems with them or BA on any joint itineraries I've booked in the past with BA and AA metal.

That 773ER sure looks yummy. I will have to try and find a routing to get me on one of their new flagship aircraft. Leaving LHR a week or so ago, T3 was so dominated by AA. During the morning, AA have a big presence there. This was the view from my A319 to FRA - and there were 3 other AA aircraft at adjacent gates! Nearly all were in the new colours.

https://farm8.staticflickr.com/7137/13571778513_44463dcf35_o.jpg

Really enjoyed your pics from BOS as well. A city I need to also get to.

Paying for meals in airline lounges? Pffft what kind of premium experience is that?

Thanks again. P/jet
Eastern - Number One To The Sun
 
lychemsa
Posts: 1865
Joined: Sun Oct 11, 2009 8:39 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 2:20 am

The entertainment sysyem on all my AA London flights have been a disaster.

Impossible to hear what the heck the actors are saying. So I give up listening.

Had to go to a real movie theater to see 12 Years a Slave; $20 taxi +$12; had they had a proper up to date system I could have watched it on the plane for free.

The deserts they serve are outrageous.

Thank God for the cheeeeeeeeese.
 
767747
Posts: 2225
Joined: Wed Jan 26, 2005 10:08 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 4:13 am

Another great report, jwhite9185!

Quoting jwhite9185 (Thread starter):
Upon my return from the USA, I filed a complaint with AA and they issued me a $250 travel voucher as an apology, which I was amazed with, although as it only had a year’s shelf life I was unsure if it would actually get used. In early December I was thinking it would be a bit of a waste to have over a week off work during Christmas and not actually go anywhere. I looked around at European destinations, however flight prices were through the roof - averaging around £350. Then I gazed up and saw the AA voucher hanging on my notice board a little unloved, and headed to aa.com. Most destinations were pretty pricey however Boston seemed pretty reasonable - and with the discount of the voucher, it actually worked out cheaper to head stateside than some European destinations. There were a few restrictions with the voucher however. The main one being that all sectors had to be operated by AA.

Sounds pretty good!

Quoting jwhite9185 (Thread starter):
One thing that impressed me was that I was able to reserve seats in the Main Cabin Extra section on the JFK-LHR flight for free due to my One World status.

Very nice! I'm flying AA next week after not flying them in years, and have noticed how restrictive the seating is if you don't have any status with them.

Quoting jwhite9185 (Thread starter):
Much of the flight was spent nursing my drink and gazing at the various cities slowly passing beneath... And wondering why the landing lights were left on for the duration of the flight, before reading a few pages of an e-book on my iPad.

Did they leave the lights on the whole flight of the engine? I noticed this when flying back from Denver to Minneapolis a few weeks ago for work on a UA 737.

Quoting jwhite9185 (Thread starter):
It's not only crazy that they charge for pretty much everything in here, but it's not exactly cheap either.

I think it's crazy, especially for how much money the Business and First Class tickets are to begin with ...

Looks like some good flights with AA. Business Class food looks good - service sounds pretty decent as well!

Matthew
I love to fly!
 
triple7man
Posts: 717
Joined: Wed May 18, 2005 1:36 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 5:55 am

Sounds like you had a good trip on AA. The ORD crews are usually very good.

Quoting jwhite9185 (Thread starter):
This one flew me HKT-BKK in May 2013.

TG uses their 747-400's on overnight flights to/from Europe. During the day they use them on domestic flights. I have flown TG 747-400 BKK-CNX. In December I flew one BKK-LHR. Even though I was in economy class, it was still a great flight

Quoting jwhite9185 (Thread starter):
Interesting Japanese (?) signage.

AA uses 777-200ER's exclusively on their flights to NRT. They replaced the MD-11's in 1999.

Quoting jwhite9185 (Thread starter):
Pretty much as I exited, I found this stuck to the wall.

I had the same thing at JFK after flying in from LHR on a 77W. It really expedited going through immigration and security and I made my flight to DFW

Thank you for posting. Great pics of BOS, although on one of your pics from the Prudential Building, it looks like they are building a tall structure right in the path of the runway at Logan.
Have you kissed a 777 today?
 
MAH4546
Posts: 26510
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 6:32 am

Great trip report. really enjoyed it.

Quoting jwhite9185 (Thread starter):
As I still had twenty minutes until boarding, I made a visit to the Admirals club. It was a decent enough place to wait, but I thought it was a bit off that you had to pay for most of the food and beverages. I was given one free drink chit though.

US airline lounges work on a very different business model than others. They are membership clubs and far more heavily trafficked, so they don't give out a lot of food.

As an international passenger, you are actually allowed an unlimited amount of free drink/snack tickets, just ask at the check-in desk. AA runs a separate non-membership lounge, Flagship Lounge, for first class passengers where food is also complimentary.
a.
 
PlaneHunter
Posts: 6538
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 6:39 am

Hi James,

very nice report with many good pictures! AA's Business Class product looks decent, except for the outdated seats. Interesting to see they have Bose headphones - LH just handed out pretty cheap ones in Business, had Bose QC15 in First, though.

I'll try AA's 77W soon, should be okay in Economy on the short JFK-LHR sector.

Quoting jwhite9185 (Thread starter):
These need to happen I think

I guess it won't happen, unfortunately.


PH
Nothing's worse than flying the same reg twice!
 
User avatar
sultanils
Posts: 1931
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 2:04 pm

James,

Thanks for this lenghty and interesting report. Good to see some positive things on AA, like you said it yourself, they seem to be going the right direction after thir rebranding operation. Nice that you were able to take advantage of the upgrade to C which seemed to be worth it. I like the cabin on the T7. With a flight time of under 6h - same to DXB from Europe for example! - I do wonder why they do 2 full meals? While it’s good for the hungry of course it seriously cuts off sleeping time.

Quote:
and there%u2019s no way I wanted to chance IB longhaul.

Hey come on, be a daredevil!

Quote:
It was then up to security. And I was very glad to have access to the fast track lane, as the regular line stretched the length of the terminal.

Wow, what a line! Reminds me of when I passed through AUH in Feb where I encountered a snaking line of more than 200m!

Quote:
Price list %u2013 Yes, Price list.

Pathetic really...

Quote:
The flight from Boston took 50 minutes; the taxi from the runway to the gate at JFK took over 40!

Very frustrating if you need to connect.

Quote:
We exchanged hello%u2019s

And phone numbers?

Sultanils
In thrust we trust.
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Wed Apr 02, 2014 6:17 pm

Wow loads of comments to catch up on here...

dc9northwest,

Quoting dc9northwest (Reply 8):
Hey James,

Nice report... So, a few thoughts:

Thanks,

Quoting dc9northwest (Reply 8):
Not a bad price for the upgrade on what I assume to be a premium-heavy routing.... perhaps not that time of year, though

I guess all the business folk were on their xmas break. And the full Y cabin probably helped with bringing the price down.

Quoting dc9northwest (Reply 8):
Your experience in C seemed rather nice... AA seems to be improving a little bit.

Yeah, I dont regret upgrading.

Quoting dc9northwest (Reply 8):
I'd pay approximately 0$ for the MCE on the 77W... Since when is that 3-3-3 a "premium economy" configuration?  

Pretty much what I paid then! Although the mile of legroom made it pretty comfortable.

Quoting dc9northwest (Reply 8):
Nice job catching your flight at ORD. Never a given in any circumstances there.

I was pretty concerned about the sort connection time.

Quoting dc9northwest (Reply 8):
Anyway, thanks for your report, James

No problem,

SXDFC

Quoting SXDFC (Reply 9):
Great Pictures! What a wonderful and enjoyable read!

Thanks, glad you enjoyed,

Quoting SXDFC (Reply 9):
2nd airport down is ISP where I work, I see the planes going into JFK all the time!

Now I know for next time!

William,

Quoting knightsofmalta (Reply 10):
Thanks for the interesting report.

No problem,

Quoting knightsofmalta (Reply 10):
American Airlines seem to be putting quite a lot of effort into improving their product.

They are trying pretty hard - and it appears to be paying off.

Quoting knightsofmalta (Reply 10):
The idea of having to pay for the food a drinks you consume in the lounge seems somewhat strange to me.

More pointless than strange. As mentioned, it wasn't exactly cheap either so you'd be better off going to one of the airport restaurants.

Quoting knightsofmalta (Reply 10):
Do you by any chance know if all passengers are eligible for this or does the offer only extend to status card holders?

No idea I'm afraid.

PJ,

Quoting palmjet (Reply 11):
Nice report JW

Cheers

Quoting palmjet (Reply 11):
Good to see you made all your connections and AA seemed to go some way to redeem themselves after your last experience.

Yeah everything went well this time around. And I'd have no issue flying with AA again where as before I wasn't all that bothered.

Quoting palmjet (Reply 11):
I've never had any problems with them or BA on any joint itineraries I've booked in the past with BA and AA metal.

Still no idea what the issue was there. Bugs in the system I guess.

Quoting palmjet (Reply 11):
That 773ER sure looks yummy. I will have to try and find a routing to get me on one of their new flagship aircraft.

I'd recommend it!

Quoting palmjet (Reply 11):
Leaving LHR a week or so ago, T3 was so dominated by AA. During the morning, AA have a big presence there.

Yeah I guess they do now that you mention it.

Quoting palmjet (Reply 11):
Nearly all were in the new colours.

VS could learn a thing or two from them...

Quoting palmjet (Reply 11):
Really enjoyed your pics from BOS as well. A city I need to also get to.

You've never been? It kept me entertained, so it must be worth a visit!

Quoting palmjet (Reply 11):
Paying for meals in airline lounges? Pffft what kind of premium experience is that?

A poor one?

lychemsa,

Quoting lychemsa (Reply 12):
The entertainment sysyem on all my AA London flights have been a disaster.

Impossible to hear what the heck the actors are saying. So I give up listening.

Cant say I had any issues. But then again I had the Bose headphones on the outbound flight and used my own Bose ones on return.

Quoting lychemsa (Reply 12):
The deserts they serve are outrageous.

I thought the one in J was great!

767747,

Quoting 767747 (Reply 13):
Another great report, jwhite9185!

Thanks,

Quoting 767747 (Reply 13):
Very nice! I'm flying AA next week after not flying them in years, and have noticed how restrictive the seating is if you don't have any status with them.

I did notice that most seats seem to be preferred seats, despite not really being able to see why.

Quoting 767747 (Reply 13):
Did they leave the lights on the whole flight of the engine?

They did - from just before takeoff to just after landing. Not noticed this on any previous flights.

Quoting 767747 (Reply 13):
I think it's crazy, especially for how much money the Business and First Class tickets are to begin with ...

Then when you add the tips for the barman in too...

Quoting 767747 (Reply 13):
Looks like some good flights with AA. Business Class food looks good - service sounds pretty decent as well!

Pretty much how I would sum it up!

triple7man,

Quoting triple7man (Reply 14):
Sounds like you had a good trip on AA. The ORD crews are usually very good.

Even the BOS and JFK crews were decent enough.

Quoting triple7man (Reply 14):
TG uses their 747-400's on overnight flights to/from Europe. During the day they use them on domestic flights.

Yeah I saw that -TGB came from LHR before heading down to HKT to operate the flight I was on.

Quoting triple7man (Reply 14):
Even though I was in economy class, it was still a great flight

I only had an hours flight time, yet Y seemed pretty decent.

Quoting triple7man (Reply 14):
AA uses 777-200ER's exclusively on their flights to NRT.

I know, but I still thought it was odd to see Japanese signage. Not aware of any other airlines that do this, apart from the LGW based VS 744's that had Italian signage. That was more down to them coming from an AZ order though.

Quoting triple7man (Reply 14):
I had the same thing at JFK after flying in from LHR on a 77W. It really expedited going through immigration and security and I made my flight to DFW

It really does help.

Quoting triple7man (Reply 14):
Thank you for posting.

No problem!

Mah4546,

Quoting Mah4546 (Reply 15):
Great trip report. really enjoyed it.

Thanks, glad you enjoyed!

Quoting Mah4546 (Reply 15):
US airline lounges work on a very different business model than others.

It did appear that way!

Quoting Mah4546 (Reply 15):
They are membership clubs and far more heavily trafficked, so they don't give out a lot of food.

Must admit, The fact I was constantly offered entry for $50, despite being able to access them due my status gave ,e this impression!

Quoting Mah4546 (Reply 15):
As an international passenger, you are actually allowed an unlimited amount of free drink/snack tickets,

The ones I had were more than enough!

PH,

Quoting PlaneHunter (Reply 16):
very nice report with many good pictures!

Thanks,

Quoting PlaneHunter (Reply 16):
AA's Business Class product looks decent, except for the outdated seats.

Pretty much how I would sum it up. The seats were comfortable enough though.

Quoting PlaneHunter (Reply 16):
Interesting to see they have Bose headphones

Yeah, nice to be able to try them out as I've been considering buying a set for a while now.

Quoting PlaneHunter (Reply 16):
I'll try AA's 77W soon, should be okay in Economy on the short JFK-LHR sector.

Yeah I'm sure they're fine even in the rear economy section.

Quoting PlaneHunter (Reply 16):
I guess it won't happen, unfortunately.

Agreed.

Nils,

Quoting Sultanils (Reply 17):
Thanks for this lenghty and interesting report.

No problem... and I guess it was a little long wasn't it!

Quoting Sultanils (Reply 17):
Good to see some positive things on AA

Well their aim was to make things up to me and they achieved it, so no complaints.

Quoting Sultanils (Reply 17):
Nice that you were able to take advantage of the upgrade to C which seemed to be worth it.

Very much so.

Quoting Sultanils (Reply 17):
With a flight time of under 6h - same to DXB from Europe for example!

Most East coast USA - Europe flights around that time were very quick I seem to remember.

Quoting Sultanils (Reply 17):
I do wonder why they do 2 full meals? While it’s good for the hungry of course it seriously cuts off sleeping time.

Wouldn't call a croissant a full meal...

Quoting Sultanils (Reply 17):
Hey come on, be a daredevil!

2x hours from MAD on an A346 was fine thanks. And seeing your experience on the A343 puts me off even more!

Quoting Sultanils (Reply 17):
Wow, what a line!

It was to be expected being the first proper day after xmas...

Quoting Sultanils (Reply 17):
Very frustrating if you need to connect.

I would have been a little on edge for sure - but we still only arrived a few minutes behind schedule, much like on the first sector.

Quoting Sultanils (Reply 17):
And phone numbers?

Afraid not!
 
LFutia
Posts: 3159
Joined: Sun Dec 08, 2002 11:04 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu Apr 03, 2014 4:23 am

Good evening James!

Nice trip report and pictures! Looks like you had a good, easy time in my city of Chicago. You might of had a last minute gate change from L8 to H16 but to be honest L side sucks and that you weren't missing anything anyways. Glad to see you got treated nicely and made your connection. Your pictures of my city are stunning! Nice catch of the 773 as the flight maps look pretty cool.

Cheers!

Leo/ORD
Leo/ORD
 
User avatar
OA260
Posts: 25161
Joined: Thu Nov 30, 2006 8:50 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu Apr 03, 2014 8:08 am

Hey James  

Nice report. That upgrade was for nothing well worth it. AA always has impressed me over the years. I love their J class and the food looks like it is still great.

The lines at T3 look mad!! Thank god for status/priority lanes!

Im not impressed with the Business lounges though at T3. I have only been in the F ones of BA/AA/CX and they were great. The catering seems very lacking like you say.

Y+ legroom looks ok for that product.

Thanks for the report.

Regards

Philip  
 
jwhite9185
Topic Author
Posts: 1584
Joined: Wed May 16, 2007 10:34 pm

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu Apr 03, 2014 6:54 pm

Quoting LFutia (Reply 19):
Good evening James!

Hi Leo!

Quoting LFutia (Reply 19):
Nice trip report and pictures!

Thanks,

Quoting LFutia (Reply 19):
Looks like you had a good, easy time in my city of Chicago.

All 90 minutes of it...

Quoting LFutia (Reply 19):
You might of had a last minute gate change from L8 to H16 but to be honest L side sucks and that you weren't missing anything anyways.

Didn't bother me in the slightest really. If anything the lounge was nearer to H16 by the look of it.

Quoting LFutia (Reply 19):
Nice catch of the 773 as the flight maps look pretty cool.

It was pretty good.

Philip,

Quoting OA260 (Reply 20):
Nice report.

Thanks,

Quoting OA260 (Reply 20):
That upgrade was for nothing well worth it.

Very much agreed.

Quoting OA260 (Reply 20):
I love their J class and the food looks like it is still great.

As I said, the hard product is still pretty good despite being a little long in the tooth now. The food was great though.

Quoting OA260 (Reply 20):
The lines at T3 look mad!! Thank god for status/priority lanes!

Thats what I thought! I reckon it would have taken about an hour in the regular line.

Quoting OA260 (Reply 20):
Im not impressed with the Business lounges though at T3.

They served a purpose. Funnily enough, I'd say the AA one was about the best of the bunch - in complete contrast to the ones state side.

Quoting OA260 (Reply 20):
The catering seems very lacking like you say.

In the BA and CX lounges. I got a brief glimpse of the lunch in the AA lounge as I was leaving and it looked decent.

Quoting OA260 (Reply 20):
Y+ legroom looks ok for that product.

Plenty of room - I was able to get up to use the washroom without disturbing my neighbours at all.
 
FLIEGER67
Posts: 5195
Joined: Tue Sep 16, 2003 4:43 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 10:42 am

Hi, J.,
well done. Good to see you´re end of the year 2013 story. Sure not the usual way to spend these days, but pretty interesting to follow these cold Boston pictures. AA looks like ok on you´re flights. So, looking forward to 2014 and a lot of new stuff. Greetings, Markus(FLIEGER67)
Tripreporter.net
 
jwhite9185
Topic Author
Posts: 1584
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 12:26 pm

Hi Markus,

Quoting FLIEGER67 (Reply 22):
Hi, J.,
well done.

Thanks,

Quoting FLIEGER67 (Reply 22):
Good to see you´re end of the year 2013 story.

Yeah, although 2013 was supposed to end a couple of weeks previously. Glad it didn't though.

Quoting FLIEGER67 (Reply 22):
pretty interesting to follow these cold Boston pictures.

Its a good city! Big enough to keep you entertained, small enough to do on foot.

Quoting FLIEGER67 (Reply 22):
AA looks like ok on you´re flights.

They're not bad. No problems with flying them again.

Quoting FLIEGER67 (Reply 22):
So, looking forward to 2014 and a lot of new stuff.

Theres a lot planned!
 
gabrielchew
Posts: 3819
Joined: Tue Aug 02, 2005 5:43 am

RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 1:34 pm

Nice report James...seems like AA did pretty well. Boston too looks like a nice place for a few days.

Quoting jwhite9185 (Thread starter):
At least that was the theory. As it was only a couple of weeks before departure, the reservations team confirmed the booking, however I'd still have to pay a visit to LHR before the day of departure in order to submit my voucher and make payment. Lucky I only live around thirty minutes drive from LHR and had a day off due before then.

That seems rather retro...surprised tere was no E-code to be out in the space for vouchers.

Quoting jwhite9185 (Thread starter):
It was then up to security. And I was very glad to have access to the fast track lane, as the regular line stretched the length of the terminal.

Any reason for such long queues?

Quoting jwhite9185 (Thread starter):
Once through, I had three lounges to choose from. First stop was the British Airways lounge as I fancied one of their bacon rolls - but I was out of luck.

Maybe they just hadn't get more deliveies due to Xmas? I've had bacon rolls twice in the past few weeks in T1 and T5, so they def still do them.

Quoting jwhite9185 (Thread starter):
Interesting Japanese (?) signage.

Close, Chinese

Quoting jwhite9185 (Thread starter):
The only complaint being that the IFE screens don't tilt, so when the mother of the child sat in front of me decided he should recline, it made for a bit of an awkward viewing angle.

Same complaint I had on UA...no tilt so when the guy in front reclined all the way as soon as the wheels were up, I had to give up even thinking about using the PTV
http://my.flightmemory.com/shefgab Upcoming flights: AMS-RIX-BUD-VDA,ETH-TLV-FCO-LHR,STN-TXL-LCY,LTN-CPH-LTN,LGW-SZG,MUC-LHR
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 1:58 pm

Gabriel,

Quoting gabrielchew (Reply 24):
Nice report James...seems like AA did pretty well. Boston too looks like a nice place for a few days.

Thanks, and yeah Boston is a good city for a few days, although maybe not much longer than that.

Quoting gabrielchew (Reply 24):
That seems rather retro...surprised tere was no E-code to be out in the space for vouchers.

This did surprise me too. Although it was in line with the J class seat - about 10 years behind the rest of the world!

Quoting gabrielchew (Reply 24):
Any reason for such long queues?

Not that I know of, other than a mass stampede of people heading off after Xmas.

Quoting gabrielchew (Reply 24):
I've had bacon rolls twice in the past few weeks in T1 and T5, so they def still do them.

I've had them in T5 too since the new caterers took over. There didn't even look like there was a space for them in T3 though,

Quoting gabrielchew (Reply 24):
Close, Chinese

Ahh well nearly - although it still seems odd that an American carrier would have a foreign language stuck on its aircraft. Its not like this one used to operate for a Chinese airline either, as it was delivered fresh to AA.

Quoting gabrielchew (Reply 24):
Same complaint I had on UA...no tilt so when the guy in front reclined all the way as soon as the wheels were up, I had to give up even thinking about using the PTV

Similar thing on VS with their old Y+ seat. Although the screen did tilt, it didn't tilt enough!
 
ab486
Posts: 179
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 2:49 pm

Hi James,

Another fab report with really stunning pics.

American look decent. Those ice cream sundaes found on American carriers look so tasty.

Thanks also for sharing your non-aviation pics. Excellent views from the Prudential building!

Looking forward to more reports in the future!

Adam
 
ba319-131
Posts: 8318
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 6:43 pm

Nice read and pictures James, thanks for sharing.

Quoting jwhite9185 (Thread starter):
Check in was 24 hours before departure, and there was a good deal to be had.

- Not bad at all, I'd have jumped at it too!

Quoting jwhite9185 (Thread starter):
Upon reaching the x-Ray machine, I was more than a little irritated by having to repack my liquids - because it wasn't in one of the LHR approved plastic bags. I protested that my bag had been through over 50 security checks this year fine the way it was, but he wasn't having any of it. Jobs worth.

- I had this same problem in T5 last year. I've been flying with this same bag for at least 3 years, ever had any issues until I encountered this onw jobs worth. I did complain via e-mail and had replies but they were quoting from text and never directly answered the complaint.

Quoting jwhite9185 (Thread starter):
fter around twenty minutes here, I made my way to the third and final lounge of the day, the American Airlines lounge. The food options here was the best of the three lounges,

- Now I'd never have guessed that!

Quoting jwhite9185 (Thread starter):
I did initially have a seat mate, however once boarding was complete, he took himself off to one of the free rows a bit further back. Great!

- Sweet!

Quoting jwhite9185 (Thread starter):
I made a visit to the Admirals club. It was a decent enough place to wait, but I thought it was a bit off that you had to pay for most of the food and beverages. I was given one free drink chit though.

- Indeed, lounges in the US are typically poor, really un-premium!

Quoting jwhite9185 (Thread starter):
It's not only crazy that they charge for pretty much everything in here, but it's not exactly cheap either.

- Don't get me started!

Quoting jwhite9185 (Thread starter):
I was feeling bored so I used my second drinks coupon on a bottle of water

- Now it's just poor you have to use a drink voucher in a premium lounge for a bottle of water!

Quoting jwhite9185 (Thread starter):
the meal service. It was a choice of lasagne or chicken and potatoes. I went for the lasagne, although it was more a cheese ravioli. It tasted pretty similar to the meal I had in Venice a few weeks previously, so top marks to the AA caterers. Or the restaurant in Venice did a very poor job.

- Suspect the latter!

Quoting jwhite9185 (Thread starter):
As I made my way through the business class cabin, it appeared it had been pretty empty due to all the wrapped blankets and seat belts still crossed.

- No upgrade offer on the flight back?

AA look generally pretty good here, the US lounges need work big time, but all in all, not too bad, better than I would have given them credit for.

Cheers

Mark
111 732 733 734 735 736 73G 738 739,7M8 BBJ 741 742 743 744 752 753 762 763 764 772 77L 773 77W L15 D10 D30 D40 AB3 AB6 312 313 318 319 320 20N 321 21N 332 333 342 343 345 346 359 351 388 CS1 CS3 I86 154 SSJ CRJ CR7 CR9 CRK 145 170 175 220
 
jwhite9185
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 06, 2014 7:57 pm

Adam,

Quoting ab486 (Reply 26):
Another fab report with really stunning pics.

Thanks,

Quoting ab486 (Reply 26):
Those ice cream sundaes found on American carriers look so tasty.

They really were! Been trying to recreate them at home, but I've not been able to.

Quoting ab486 (Reply 26):
Thanks also for sharing your non-aviation pics.

Well its a trip report, and not just a flight report. Thats how I see it anyway.

Quoting ab486 (Reply 26):
Looking forward to more reports in the future!

Plenty more to come!

Mark,

Quoting ba319-131 (Reply 27):
Nice read and pictures James, thanks for sharing.

Thanks, no problem

Quoting ba319-131 (Reply 27):
- Not bad at all, I'd have jumped at it too!

I certainly saved a lot of money there.

Quoting ba319-131 (Reply 27):
- I had this same problem in T5 last year. I've been flying with this same bag for at least 3 years, ever had any issues until I encountered this onw jobs worth. I did complain via e-mail and had replies but they were quoting from text and never directly answered the complaint.

So annoying when you get people on a power trip! As soon as I left security, I put it behind me though.

Quoting ba319-131 (Reply 27):
- Now I'd never have guessed that!

Especially considering what the AA lounges Stateside was like.

Quoting ba319-131 (Reply 27):
- Sweet!

That was a bonus there!

Quoting ba319-131 (Reply 27):

- Indeed, lounges in the US are typically poor, really un-premium!

The only previous lounge I'd been in Stateside was the Club America lounge in MIA. We didn't stay long...

Different business model I guess.

Quoting ba319-131 (Reply 27):
- Now it's just poor you have to use a drink voucher in a premium lounge for a bottle of water!

Seem to think the only free option was coffee. No thanks...

Quoting ba319-131 (Reply 27):
- Suspect the latter!

Yeah pretty much.

Quoting ba319-131 (Reply 27):
- No upgrade offer on the flight back?

No, I think there were a few seats around in Y so no need to.

Quoting ba319-131 (Reply 27):
AA look generally pretty good here, the US lounges need work big time, but all in all, not too bad, better than I would have given them credit for.

Pretty much how I summed them up.
 
woody1974
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Apr 07, 2014 6:23 pm

Great report. One of your pics from Boston is the firehouse on Boylston. Two weeks ago two firemen from that house (Engine 33) passed away fighting a fire on Beacon St. Sad day in Boston!
 
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kann123air
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Apr 07, 2014 10:49 pm

Great TR! Haven't seen one on AA international in a while, so it was nice to read it.

Quoting jwhite9185 (Thread starter):
N978AN would be doing the honours, delivered new to AA in December 2001 and having its winglets retrofitted in June 2006.

I flew this bird a few months before you did. Not only does it not have the new livery, it doesn't even have the new F product AA unveiled four years ago!

Quoting jwhite9185 (Thread starter):
Around an hour or so into the flight, the snack service began.

They seem to give that everywhere. I had it on F LAX-SFO a few months ago.
Going for great
 
roberts87
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sun Apr 13, 2014 10:23 am

Hello James,

Excellent report as always! Nice to read about AA's service to the UK, and nice to compare the service in Y and C. What a contrast - that meal on the way back looks like it comes straight from a budget supermarket chain or something.

Great photos from Boston as well - a great city!
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Apr 21, 2014 1:00 pm

woody1974

Quoting woody1974 (Reply 29):
Great report.

Thanks,

Quoting woody1974 (Reply 29):
One of your pics from Boston is the firehouse on Boylston. Two weeks ago two firemen from that house (Engine 33) passed away fighting a fire on Beacon St. Sad day in Boston!

Thats a shame. It always hits home that little bit more when you've seen something, such as that firehouse, with your own eyes.

Same when I was in KUL the other week and saw all those MH 777's in front of me.

kann123air,

Quoting kann123air (Reply 30):
Great TR! Haven't seen one on AA international in a while, so it was nice to read it.

Glad you enjoyed it!

Quoting kann123air (Reply 30):
I flew this bird a few months before you did. Not only does it not have the new livery, it doesn't even have the new F product AA unveiled four years ago!

Wonder if theres a resin for it not being done yet, or its just at the end of the list?

Quoting kann123air (Reply 30):
They seem to give that everywhere. I had it on F LAX-SFO a few months ago

Consistency is the key!

Robert,

Quoting roberts87 (Reply 31):
Excellent report as always!

Thanks,

Quoting roberts87 (Reply 31):
that meal on the way back looks like it comes straight from a budget supermarket chain or something.

Probably was! Tasted ok though.

Quoting roberts87 (Reply 31):
Great photos from Boston as well - a great city!

Thanks again.
 
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817Dreamliiner
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Apr 21, 2014 4:39 pm

Hi James

Nice report, was glad to read it. Haven't been to this part of the forum for a while, been too busy with school work...

Quoting jwhite9185 (Reply 2):
As I didn't manage to catch our reg at the gate, I put a request on Facebook (the only site available on the on board Wi-Fi for some reason) for somebody to track me and find out the reg. 817Dreamliner responded pretty quickly, saying I was on board N805NN. Thanks, much appreciated and a new reg for the log.

When I started reading this part of the report, I was trying remember if it was me that gave you that reg. Guess I was right  . You're Welcome btw.  
Life is encrypted, you are modified, Like a virus in a lullaby, Artificial till the day you die, silly programme, You're corrupted
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Apr 22, 2014 5:34 pm

Yvan,

Quoting 817Dreamliiner (Reply 33):
Nice report, was glad to read it.

Thanks,

Quoting 817Dreamliiner (Reply 33):
Haven't been to this part of the forum for a while

Good to see you back again!

Quoting 817Dreamliiner (Reply 33):
When I started reading this part of the report, I was trying remember if it was me that gave you that reg. Guess I was right

Yep, thanks again!
 
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N62NA
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu Apr 24, 2014 3:09 am

A superb trip report! Your pictures and descriptions were fantastic.

I too find AA (especially in the premium cabins) to have excellent service and great food.
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sat Apr 26, 2014 9:52 am

N62NA,

Quoting N62NA (Reply 35):
A superb trip report! Your pictures and descriptions were fantastic.

Thanks,

Quoting N62NA (Reply 35):
I too find AA (especially in the premium cabins) to have excellent service and great food.

Yeah the cabin's might be a little dated but the service and food were great. Once they roll out the new J class seat across the fleet, it will be a pretty good product.
 
robso2
Posts: 160
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Sat Apr 26, 2014 11:05 pm

Super TR, very comprehensive - really enjoyed it.
Can't get over the fact AA charge passengers for food and drink in their lounges - scandalous.. I thought domestically they did but not internationally.

Flying AA this summer and catching the 77W from MIA to LHR so looking forward to sharing experiences.

Cheers
Robso2
733/4/5/6/7/8/9, 319/20/21, 752, 744, 772/W, 332/3, 343/6, E70/90, AT43, AR85/1, D38, D10, M82
 
jwhite9185
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Apr 28, 2014 5:59 pm

robso2,

Quoting robso2 (Reply 37):
Super TR, very comprehensive - really enjoyed it.

Thanks, glad you liked it.

Quoting robso2 (Reply 37):
Can't get over the fact AA charge passengers for food and drink in their lounges - scandalous..

I know, I was shocked too! I thought the biggest issue I would have was gaining entry, as I'm not sure AA allow their own sapphire card holders in. I could be wrong though.

Quoting robso2 (Reply 37):
Flying AA this summer and catching the 77W from MIA to LHR so looking forward to sharing experiences.

Its a definite step up in hardware compared to the dated looking 772's and 767's.
 
apodino
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu May 08, 2014 12:21 am

James....word of advice for the next time you are in Boston. instead of the bus to the blue line and then the green line...take the silver line to south station and then any commuter train one stop to back bay....will put you within walking distance of the hotel, and it's one less change...not to mention government center will be closed the next two years.

Otherwise....a great trip report.
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu May 08, 2014 5:47 pm

apodino,

Quoting apodino (Reply 39):
James....word of advice for the next time you are in Boston. instead of the bus to the blue line and then the green line...take the silver line to south station and then any commuter train one stop to back bay....will put you within walking distance of the hotel, and it's one less change...not to mention government center will be closed the next two years.

Thanks, although I consider Boston done now so I'm unlikely to return any time soon. Although never say never I guess.

Quoting apodino (Reply 39):
Otherwise....a great trip report.

Thanks again!
 
adamspotter
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Mon Jun 16, 2014 8:47 pm

Hi James!

Excellent report as always! You made many great pictures, really enjoyed them   Looks like you had a bunch of nice flights on AA, at least better than your previous experiences   What a great idea to make use of your voucher, I still have a $400 voucher sitting somewhere but am probably not going to be able to use it unfortunately..
The price for an upgrade to J wasn't all too bad, I would have went for it as well. Despite it being an old 777-200 the seats look comfortable and great for especially day flights. The one FA sounds great, getting the job done and making you feel "special". The food on all your flights looks great as well, well done AA.
Boston is one of my favorite cities in the U S of A. Looks like you had a nice time there, great pictures as always!  
Quoting jwhite9185 (Thread starter):
It was then up to security. And I was very glad to have access to the fast track lane, as the regular line stretched the length of the terminal.

Wow, that is a very long line. Long live fast track lanes!

Quoting jwhite9185 (Thread starter):
The food options were slightly lacking also...

at least there was butter! 
Quoting jwhite9185 (Thread starter):
I made my way up, but was stopped in my tracks pretty swiftly - I couldn't understand what the guy was saying, other than he was new and I had to wait. I replied that his colleague had just announced business class passengers could board, but it was still met with 'I'm very new'. A few moments later he let me board.

hmm, that sounds quite weird.. must've been his first day hehe

Quoting jwhite9185 (Thread starter):
although I didn’t touch the salad.

Too healthy?

Quoting jwhite9185 (Thread starter):
The crew member on the other side elected to use a trolley, where as the guy serving my side decided to prepare everything in the galley and hand deliver the meals on a tray.

Interesting, I guess it is each FAs own choice to use one or not?

Quoting jwhite9185 (Thread starter):
Hardly premium in the washroom department

What else were you expecting in an old AA 777?

Quoting jwhite9185 (Reply 1):

I then decided to stick another film on - We're the Millers. Pretty good actually

Indeed, a pretty good movie

Quoting jwhite9185 (Thread starter):
Interesting Japanese (?) signage.

They use the 777-200 to NRT (and HND, but that flight has ended)

Quoting jwhite9185 (Thread starter):
We made our way across a frozen Lake Michigan and were pretty much straight into ORD.

Simply stunning pictures!

Quoting jwhite9185 (Thread starter):
When I was processed, it wasn't like anything I'd experienced entering the US before. The officer sat scribbling out things in a leaflet before telling me the best joke he had... which wasn’t overly funny, but I faked a laugh anyway to avoid him telling anymore and delaying me more than needed. He then stamped my passport and sent me on my way with none of the interrogation previously experienced when entering the US. Bizarre!

I have actually had quite relaxed immigration officers as well during my last couple of visits to the US. Shame you were interrogated in the end anyway..

Quoting jwhite9185 (Thread starter):
I made a visit to the Admirals club. It was a decent enough place to wait, but I thought it was a bit off that you had to pay for most of the food and beverages. I was given one free drink chit though.

Unfortunately, that is US lounges for you.. so different compared to over here in Europe. But then of course you need to buy a subscription to a lounge in the US..

Quoting jwhite9185 (Thread starter):
Just a Dr Pepper this time. We have it in the UK, but it's not the same as the US version!

Same here in Holland, love the real Dr. Pepper..

Quoting jwhite9185 (Thread starter):
And Sampling the cities delicacies

I was waiting for the food pictures 
Quoting jwhite9185 (Reply 3):
I left the lounge around twenty minutes before boarding was due to begin and went for a walk to see what was around.

Why not try JetBlue out during your next visit, it's a great airline..

Quoting jwhite9185 (Thread starter):
The flight seemed pretty full - so much that the dog in the row opposite had to make do with the floor!

Oh boy, another one of those "emotional support" dogs probably..

Quoting jwhite9185 (Thread starter):
Lonely looking DY 787

I'm sure it was broken 
Quoting jwhite9185 (Thread starter):
These need to happen I think

I heard they actually aren't repainting those Mad Dogs unfortunately, it would be a shame..

Quoting jwhite9185 (Thread starter):

I decided to see how the Wi-Fi worked once the trays had been cleared. I didn’t purchase though as I figured I’d shortly be asleep

Those prices aren;t too bad TBH

Thanks for sharing another great report and apologies for the late reply!

cheers,

Brendan
 
jwhite9185
Topic Author
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Jun 17, 2014 5:48 pm

Brendan,

Quoting adamspotter (Reply 41):
Excellent report as always! You made many great pictures, really enjoyed them

Thanks,

Quoting adamspotter (Reply 41):
Looks like you had a bunch of nice flights on AA, at least better than your previous experiences

Yeah they did a good job of making up for their previous issues. So much that I've booked another 3 flights with them!

Quoting adamspotter (Reply 41):
Despite it being an old 777-200 the seats look comfortable and great for especially day flights.

It was a very comfortable seat - even more than the QR A330 I went on recently.

Quoting adamspotter (Reply 41):
Boston is one of my favorite cities in the U S of A. Looks like you had a nice time there

It was a nice city - and surprising how little of it I remember from my last visit way back in 1996!

Quoting adamspotter (Reply 41):
Wow, that is a very long line. Long live fast track lanes!

One time I was glad of having fast track access!

Quoting adamspotter (Reply 41):
hmm, that sounds quite weird.. must've been his first day hehe

Who knows?

Quoting adamspotter (Reply 41):
Too healthy?

Something like that...

Quoting adamspotter (Reply 41):
What else were you expecting in an old AA 777?

Maybe some slightly more premium soap?

Quoting adamspotter (Reply 41):
They use the 777-200 to NRT

Still seemed odd to me - BA use their 777's to NRT too but they don't have Japanese signage.

Quoting adamspotter (Reply 41):
Unfortunately, that is US lounges for you..

I have been in one in MIA where they didn't charge for food and drink - it was a third party one that VS/BA use.

Quoting adamspotter (Reply 41):
Why not try JetBlue out during your next visit, it's a great airline..

Tempting... But its always more tempting to fly OneWorld. Or to a lesser extent Star Alliance.

Quoting adamspotter (Reply 41):
Oh boy, another one of those "emotional support" dogs probably..

Looked more like a pet to be honest.

Quoting adamspotter (Reply 41):
I heard they actually aren't repainting those Mad Dogs unfortunately, it would be a shame..

No, id be surprised if one does get the new colours. So that pic is likely the closest we will get. Same goes for the 757's I think.

Quoting adamspotter (Reply 41):
Thanks for sharing another great report and apologies for the late reply!

No problem - better late than never!
 
lpdal
Posts: 1970
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Tue Jun 17, 2014 9:24 pm

Great report and nice pictures!

I'm a bit perplexed however, in one of your screenshots, the upgrade cost is almost 27,000 pounds--surely this is a pricing error? Even with a rough conversion rate to USD that is more than double the cost of a full fare flexible International First Class roundtrip ticket to LHR or elsewhere across the pond...

Thanks again!  

-LPDAL 
TWU represented. All of my views and posted content are mine alone, and should not be viewed as official communication from my employer, its subsidiaries thereof, or any other entities or airlines.
 
jwhite9185
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RE: New Year, New AA: LHR-ORD-BOS-JFK-LHR 772/738/77W

Thu Jun 19, 2014 5:50 pm

lpdal,

Quoting lpdal (Reply 43):
Great report and nice pictures!

Thanks,

Quoting lpdal (Reply 43):
I'm a bit perplexed however, in one of your screenshots, the upgrade cost is almost 27,000 pounds--surely this is a pricing error?

Not sure I can see that...

Quoting lpdal (Reply 43):
Even with a rough conversion rate to USD that is more than double the cost of a full fare flexible International First Class roundtrip ticket to LHR or elsewhere across the pond...

You could even get a flight on the new Etihad A380 Apartment for that amount!

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