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Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

Cathay Pacific To Perth

Mon Aug 11, 2014 8:59 am

Folie1

INTRODUCTION

I spend my last day in Hong Kong walking through the narrow streets of Wan Chai and its many food markets. The sights, sounds and above all the smells are not for the faint of heart but they give you a very different feel for the city. In fact, ambling through Wan Chai, glitzy Central with its banks suddenly seems somehow very far away.

But it has been a hot and humid day here in Hong Kong, so eventually I decide to call it a day and head out for the airport at around 18:00.

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GETTING TO THE AIRPORT
Transport:
train
Departs from: Hong Kong Island Terminus
Arrives: Hong Kong Airport Terminals 1 and 2
Frequency: every 12 minutes
Journey time: 24 minutes
Fare: HKD100, that is HKD18 more expensive than the inbound journey from the airport

It is possible to check-in for Cathay Pacific flights at the terminus station of the Airport Express on Hong Kong island. Opposite the check-in counters is the lift that takes you two floors down to the platform. But today I have decided to check-in at the airport, quite simply because I have not done that before.

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CHECK-IN
Location:
Terminal 1, rows B and C

The airport seems rather quiet this evening, maybe because it is Sunday. The good thing is that there are no queues for check-in.

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I haven’t eaten since breakfast and I could really murder a bowl of noodles right now. I ask the friendly check-in agent if there is a noodle bar in every one of the Cathay Pacific lounges, to which she replies that she is not quite sure. It is not really that important, but next thing I know she is already calling somebody somewhere to find out. So just in case you were wondering, there is a noodle bar in the Wing and Pier lounges but not in the Bridge lounge. She also informs me that, for operational reasons, my flight has a delay of twenty minutes.

LOUNGE
Location:
The Wing, opposite gate 2
Type of Lounge:
Cathay Pacific Business Class lounge
Facilities:
noodle bar, coffee bar, drinks bar, Mac workstations, showers, toilets
Internet:
available, the password is displayed in various locations around the lounge

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Apparently you’ll need a lounge invitation to access the lounge, although I’m not sure what happens if you check-in online and don’t actually use a check-in counter before you head airside.

The noodle bar is fantastic and there are different soups available. I’m famished, so first I have a spicy Shanghai style noodle soup with crushed peanuts, followed by a Japanese ramen soup with vegetables. You order your soup directly at the counter. You are then given a buzzer which starts blinking when your food is ready for collection. While I wait I have some steamed pak choi and some dim sum.

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With the imminent risk of starvation successfully mitigated, I find myself a more comfortable place to sit on one of the loungers by the coffee bar.

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BOARDING

Priority Boarding: there are three queues for boarding: one is for Business Class passengers and the top tier members of Cathay Pacific’s FFP, one for Marco Polo members and another for Economy Class passengers. Because Australia does not allow for more than 100ml of liquids to be taken on board as hand luggage, a secondary security screening takes place just before entering the airbirdges.

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There are two airbridges connected to the aircraft, although in my case there’s not really much point in taking the Business Class one to the L1 door, seeing as my seat is located in the mini cabin behind the L2 door anyway.

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CABIN
Configuration:
1 + 2 + 1
Seat: 39 seats. The window seats face away from the aisle, which makes the seat very private. The aisle seats however, face towards each other. However, they are still sufficiently private. This is one of the best Business Class seats out there and can easily match what British Airways has in First Class these days. In fact it is more or less the same seat. The finish of the seat is very nice and there is a lot of storage space. The overall impression is that a lot of thought was put into designing this seat. Incidentally, Cathay Pacific also provide you with a proper duvet and not just a blanket, even in Business Class.
Pitch: 82 inches
Length as a bed: -
Width: 20.2 inches
Recline: 180 degrees
Facilities: power outlet, reading lamp, overhead lamp, a lot of stowage space
Audio and Video: AVOD, touch screen or remote controlled

Cathay Pacific does its own take on the SWISS Stübli, but in reverse order. The main Business Class cabin is located between the L/R1 and L/R2 doors. And then there is a further, mini cabin with only three rows behind the L/R2 galley (rows 19 – 21). Originally I was on 14A in the main cabin. But I am reseated because the check-in agent tells me it will be more private in the back. Okay, if you say so…

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Business Class is not full this evening. From what I can tell, most but not all of the window seats are taken, nearly none of the middle seats are occupied.

SERVICE

I settle into my seat and immediately a young lady appears with a tray full of drinks. I go with the passion fruit and apple juice, which is refreshing but very sweet. Before we push back, hot towels are handed out. And they really are piping hot.

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The crew are very professional in the way they go about their duties. Throughout the flight I notice that they all address passengers using their family names. Perhaps they are not as chatty and approachable as some of the other crews I’ve experienced with Cathay Pacific, but that is okay.

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Once we are airborne, the service is very efficient. The crew obviously want to make sure passengers have enough time to sleep and rest before the second service and our arrival into Perth. In short sequence the vanity kit, menus and a bottle of Evian for the night are distributed.

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VANITY KIT
Brand:
Agnes B. (designer from Hong Kong)
Content: there are different vanity kits for men and for women and I’m not sure if the content is the same – the men’s kit contains various moisturizers and lips balm, eye shades, ear plugs, socks, a toothbrush and Colgate toothpaste (it is actually quite a large tube that should last you a couple of days); shaving kits are available in the lavatories

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THE MEAL
Welcome drink on the ground:
passion fruit and apple juice
Hot towel before the meal: no
Pre-meal drink:
no
Choice:
one starter and three main courses
Delivery:
tray service
Type of meal:
dinner
Menu:

  • Savoury dips of red pepper and roasted eggplant with grissini

  • Garlic bread

  • Tandoori chicken breast with biryani rice and green chilli

  • Chees platter: fourme d’ambert, cheddar, reblochon with crackers, apple and rosemary paste

  • Fresh berries with rose syrup

  • Pralines


Cathay Pacific offers an abridged service on this flight to speed things up and give passengers enough rest time. First of all, there is no pre meal drink. The drink arrives with the tray. Warm cashew nuts are available, but only on demand, they are not actively offered by the crew.

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The tray arrives with the dessert and the starter both already on it.

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Cathay Pacific does not take orders for the main courses. Instead, the crew will bring you a tray with the available choices for you to pick the one you like the look off.

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The meal is quite good. The roasted eggplant dip has a nice flavour that goes well with the red pepper and the grissini. The main course is okay, the Indian dishes on Cathay Pacific are always quite spicy.

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By the time the meal ends and the tray have been removed, there are still about six hours and a half to go to Perth, which means the full service was completed in more or less one hour from take off. Not bad at all! And now, time to get some sleep...

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SECOND SERVICE

The second service begins about two hours out of Perth, which seems a tad early to me. And indeed, 55 minutes before arrival everything has already been cleared away again. I think it would have made more sense to start the second service a bit later. But there are worse things that can happen.

Meal:
  • Mango and passion fruit smoothie

  • Fresh seasonal fruit – dragon fruit, water melon and blueberries

  • Birchermüsli

  • Omelette with pan-fried pork sausage, bacon, roasted potatoes, marinated red peppers and braised bean ragout

  • Selection from the bread basket

  • Tea and coffee

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The second meal is a bit of a let down. First of all, because the ragout contains fava or broad beans, which I am allergic too. Secondly, everything seems slightly undercooked.

ARRIVAL

We arrive into Perth under the watchful gaze of a full moon. In the distance you can see water; the realisation that I am actually staring at the Indian Ocean takes me completely by surprise. Quite as though my brain has not had enough time to adjust to the idea!

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More or less a year ago I departed from Australia from Perth on Cathay Pacific. It was in fact the outbound leg of the flight I arrived with today. I remember thinking at the time that it would be good to return to Australia and to Perth in particular some day. Little did I know at the time that I would be returning so soon. It is nice to be back for sure.

GETTING INTO TOWN
Transport:
taxi
Departs from: international arrivals
Journey time: ca. 40 minutes
Fare: AUD48.-

Getting into town from the international terminal is not quite as straightforward as one might think in Perth. There is an airport shuttle that runs from the airport to the city and there is also public transport. The only problem though, is that both services run to the domestic terminal only, which is quite a distance away from the international terminal. Perhaps on the way back I’ll give it a try. But right now I’m too tired, so I think I will just grab a taxi.
 
lychemsa
Posts: 1865
Joined: Sun Oct 11, 2009 8:39 pm

RE: Cathay Pacific To Perth

Mon Aug 11, 2014 9:47 am

Is Perth worth visiting?

Thanks.
 
User avatar
sultanils
Posts: 1931
Joined: Thu Mar 11, 2010 5:37 pm

RE: Cathay Pacific To Perth

Mon Aug 11, 2014 10:48 am

Hey William, I must confess I like your on-the-go reports, not too much words, good pics and to the point. Also it’s good to see the current offerings onboard the planes your travel. I must say I rather like the Cathay cabin, also the herringbone arrangment which is used in this one, as it faces the window.

Quote:
quite simply because I have not done that before

That’s a reason enough for an a.netter  

Quote:
Instead, the crew will bring you a tray with the available choices for you to pick the one you like the look off.

That seems like a good concept, it certainly could speed things up and saves the crew the hassle to run back and forth between the cabin and the galley.

Sultanils
In thrust we trust.
 
adamspotter
Posts: 1191
Joined: Tue Feb 15, 2011 10:06 pm

RE: Cathay Pacific To Perth

Mon Aug 11, 2014 8:48 pm

Hi William,

Another great report you put up here. So another trip to Australia? Lucky you!
Looks like you had a great flight on CX. The seats and cabin look very nice. Food also looks good just a shame the breakfast was such a letdown.
The lounge @ HKG also looks very nice  
Looking forward to more!

Quoting knightsofmalta (Thread starter):
Fare: HKD100, that is HKD18 more expensive than the inbound journey from the airport

That is weird, any idea why?

Quoting knightsofmalta (Thread starter):
I haven’t eaten since breakfast and I could really murder a bowl of noodles right now. I ask the friendly check-in agent if there is a noodle bar in every one of the Cathay Pacific lounges, to which she replies that she is not quite sure. It is not really that important, but next thing I know she is already calling somebody somewhere to find out.
Quoting knightsofmalta (Thread starter):
But I am reseated because the check-in agent tells me it will be more private in the back.

That sure sounds like a great check-in agent, way to go!

Thanks for sharing!

cheers,

Brendan
 
Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: Cathay Pacific To Perth

Mon Aug 11, 2014 10:30 pm

Hi Lychemsa

Quoting lychemsa (Reply 1):
Is Perth worth visiting?

Yes, I would definitely say so. The city is nicely laid out and the location is excellent. There's a lot to do, whether you're an outdoor person or interested in cultural things.

Hi Nils

Quoting sultanils (Reply 2):
Hey William, I must confess I like your on-the-go reports, not too much words, good pics and to the point.

Thanks. Not always easy to strike a balance.

Quoting sultanils (Reply 2):
I must say I rather like the Cathay cabin, also the herringbone arrangment which is used in this one, as it faces the window.

I think the Cathay Business Class product is the best for long-haul. And so comfy.

Quoting sultanils (Reply 2):
That seems like a good concept, it certainly could speed things up and saves the crew the hassle to run back and forth between the cabin and the galley.

That's precisely it, the whole service seems much calmer that way.

Hi Brendan

Quoting adamspotter (Reply 3):
So another trip to Australia? Lucky you!

Australia is always nice. Alas, I'm not here for very long this time.

Quoting adamspotter (Reply 3):
The seats and cabin look very nice. Food also looks good just a shame the breakfast was such a letdown.

It's the first time the food was a let down on CX, so I forgive them.

Quoting adamspotter (Reply 3):
That is weird, any idea why?

No idea. Especially seeing as I used the machine to purchase the ticket to go back to the airport. If anything it should have been cheaper because I bought the one to go into the city when I arrived at the counter.

Quoting adamspotter (Reply 3):
That sure sounds like a great check-in agent, way to go!

They're always like that at CX. Quite impressive!

Thanks for taking the time to comment.

Cheers,
William
 
ElanusNotatus
Posts: 720
Joined: Thu Aug 14, 2014 2:48 am

RE: Cathay Pacific To Perth

Thu Aug 14, 2014 11:52 pm

Great trip report.
The seating looks good, ergonomic and the green is attractive. This configuration is preferable to the herring-bone layout.

Quoting knightsofmalta (Thread starter):
Getting into town from the international terminal is not quite as straightforward as one might think in Perth.

This will change. With the co-location of VA domestic at the international terminal next year, new bus schedules are planned and it has been announced that an underground rail link is to be built, connecting with the line into the city.
Crawl, walk, fly into the future
 
Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: Cathay Pacific To Perth

Fri Aug 15, 2014 1:03 pm

Hi ElanusNotatus

Quoting ElanusNotatus (Reply 5):
Great trip report.

Thanks!

Quoting ElanusNotatus (Reply 5):
The seating looks good, ergonomic and the green is attractive. This configuration is preferable to the herring-bone layout.

That's what I like about CX's new seat. They've obviously put a lot of thought into it and the result is very good. The seat is comfortable, it looks good, it offers a lot of storage space and you can even still look out the window.

Quoting ElanusNotatus (Reply 5):
This will change. With the co-location of VA domestic at the international terminal next year, new bus schedules are planned and it has been announced that an underground rail link is to be built, connecting with the line into the city.

A rail link would be brilliant. I can imagine traffic out to the airport can be a bit of a nightmare during the rush hour.

Thanks for commenting.

Cheers,
William
 
CXB77L
Posts: 2613
Joined: Tue Feb 17, 2009 12:18 pm

RE: Cathay Pacific To Perth

Sat Aug 16, 2014 4:07 pm

Hi William,

Thank you for the trip report. This is a route that I fly reasonably frequently as I journey from my former home town to my current home town, so it's fair to say I'm somewhat familiar with it. However, I've never flown in the pointy end of the aircraft, nor have I been to the lounge. How was the food at The Noodle Bar?

Quoting knightsofmalta (Thread starter):
Getting into town from the international terminal is not quite as straightforward as one might think in Perth. There is an airport shuttle that runs from the airport to the city and there is also public transport. The only problem though, is that both services run to the domestic terminal only, which is quite a distance away from the international terminal. Perhaps on the way back I’ll give it a try. But right now I’m too tired, so I think I will just grab a taxi.

That is one of Perth Airport's many shortcomings, which has been identified long ago but the government has only just recently began addressing the problem. There's a reason why Western Australia is also known as the "Wait Awhile" state ...

Quoting ElanusNotatus (Reply 5):
This will change. With the co-location of VA domestic at the international terminal next year, new bus schedules are planned and it has been announced that an underground rail link is to be built, connecting with the line into the city.

I was under the impression that the rail link was between the Airport and Forrestfield (which makes absolutely no sense to me), rather than Perth city?
Boeing 777 fanboy
 
Sethor
Posts: 34
Joined: Tue Oct 25, 2011 3:09 pm

RE: Cathay Pacific To Perth

Sat Aug 16, 2014 5:51 pm

Quoting CXB77L (Reply 7):
I was under the impression that the rail link was between the Airport and Forrestfield (which makes absolutely no sense to me), rather than Perth city?

it is a public transport line so It will run from the city to Forrestfield, the line will have a station at T3/4 (airport west) & T1/2 which is where all the terminals will be eventually. It will spur off the Midland line near Bayswater & goes underground for 8kms, it is planned to be operational in 2020.

Project website http://www.forrestfieldairportlink.w...id/664/language/en-AU/Default.aspx
 
Avianca
Posts: 5377
Joined: Tue Jan 25, 2005 5:33 am

RE: Cathay Pacific To Perth

Sun Aug 17, 2014 2:31 am

realy great report! had used so far CX only twice, 1 x SYD-HKG and 1 x HKG-LAX, but in Eco ...

Even you mentioned the food was good, I have to say, business class food seems to be more and more eco food placed on china...

Again, what a great report

cheers
Avianca
Colombia es el Mundo Y el Mundo es Colombia
 
Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: Cathay Pacific To Perth

Mon Aug 18, 2014 3:31 am

Hi CXB77L

Quoting CXB77L (Reply 7):
Thank you for the trip report.

My pleasure.

Quoting CXB77L (Reply 7):
How was the food at The Noodle Bar?

Good, very flavourful. There were a few locals there too, so I figure it must be authentic.

Quoting CXB77L (Reply 7):
That is one of Perth Airport's many shortcomings, which has been identified long ago but the government has only just recently began addressing the problem. There's a reason why Western Australia is also known as the "Wait Awhile" state ...

Man, WA's government really has got a bad reputation. Are they really that bad?

Hi Avianca

Quoting Avianca (Reply 9):
realy great report!

Thanks!

Quoting Avianca (Reply 9):
Even you mentioned the food was good, I have to say, business class food seems to be more and more eco food placed on china...

Well, let's face it, there's only so much you can do with a hot air oven to heat up food - even if you're Cathay Pacific. Also, I don't think that Economy Class passengers get worse food, just maybe no the same quantity and not presented as nicely.

Thanks for taking the time to comment.

Cheers,
William
 
ba319-131
Posts: 8318
Joined: Sat Jan 13, 2001 1:27 pm

RE: Cathay Pacific To Perth

Mon Aug 18, 2014 7:59 pm

Hi William,

Nice read and pictures, thanks for posting.

Quoting knightsofmalta (Thread starter):
The window seats face away from the aisle, which makes the seat very private. The aisle seats however, face towards each other. However, they are still sufficiently private. This is one of the best Business Class seats out there

- Totally agreed, found the seat and layout to be superb, can't wait to fly it again, roll on October!

Quoting knightsofmalta (Thread starter):
Pre-meal drink: no

- Yiles, don't like that.

Quoting knightsofmalta (Thread starter):
By the time the meal ends and the tray have been removed, there are still about six hours and a half to go to Perth, which means the full service was completed in more or less one hour from take off. Not bad at all! And now, time to get some sleep...

- Quick but I'd be happier to have it drawn out by a pre dinner drink.

Quoting knightsofmalta (Thread starter):
The second service begins about two hours out of Perth, which seems a tad early to me. And indeed, 55 minutes before arrival everything has already been cleared away again. I think it would have made more sense to start the second service a bit later

- Certainly sounds like they could easily start service 30 minutes later.

Quoting knightsofmalta (Thread starter):
The second meal is a bit of a let down. First of all, because the ragout contains fava or broad beans, which I am allergic too. Secondly, everything seems slightly undercooked.

- Indeed that looks quite weak meal but I find breakfast often is.

Cheers

Mark
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Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: Cathay Pacific To Perth

Tue Aug 19, 2014 12:53 am

Hi Mark

Quoting ba319-131 (Reply 11):
Nice read and pictures, thanks for posting.

Thanks, my pleasure.

Quoting ba319-131 (Reply 11):
- Totally agreed, found the seat and layout to be superb, can't wait to fly it again, roll on October!

Excellent, so a) where are you heading and b) will there be a trip report?

Quoting ba319-131 (Reply 11):
- Yiles, don't like that.

Admittedly it does somewhat spoil the experience. But it is a short flight and good night's sleep can go a long way too.

Quoting ba319-131 (Reply 11):
- Certainly sounds like they could easily start service 30 minutes later.

Yes, especially seeing as the flight wasn't that full up front.

Quoting ba319-131 (Reply 11):
- Indeed that looks quite weak meal but I find breakfast often is.

How very true. The second service usually is underwhelming with most carriers. Even in First sometimes.

Thanks for commenting, Mark.

Cheers,
William
 
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rogerbcn
Posts: 1173
Joined: Fri Sep 15, 2006 10:45 pm

RE: Cathay Pacific To Perth

Fri Aug 22, 2014 8:27 am

Hola William!

I have to admit you are a fast writer, I can hardly keep track of all your flights; I would have to increase my reading ratio to follow you...  

Very nice first impression:

Quoting knightsofmalta (Thread starter):
she is already calling somebody somewhere to find out. So just in case you were wondering, there is a noodle bar in the Wing and Pier lounges but not in the Bridge lounge.

It is really good that she took her time to answer your questions, that is what customer service should be.

I really like the seating in CX, window facing seats, exactly the opposite of AC seats. CX has probably some aviation enthusiasts on their design department.

The food and service seems very thoughtful as well for a 7 hour flight. So passengers can have the maximum rest between meal services.

Salut!

Roger
"At reise er at leve" H.C. Andersen (Traveling is Living)
 
Knightsofmalta
Topic Author
Posts: 1754
Joined: Fri Nov 25, 2005 10:51 pm

RE: Cathay Pacific To Perth

Fri Aug 22, 2014 6:08 pm

Hi Roger

Quoting rogerbcn (Reply 13):
I have to admit you are a fast writer, I can hardly keep track of all your flights; I would have to increase my reading ratio to follow you...

Sorry about that. You see, if I don't post immediately, then I'll probably never get round to it.

Quoting rogerbcn (Reply 13):
It is really good that she took her time to answer your questions, that is what customer service should be.

That's the impression I get from Cathay in general. Their staff are usually very well trained,

Quoting rogerbcn (Reply 13):
I really like the seating in CX, window facing seats, exactly the opposite of AC seats. CX has probably some aviation enthusiasts on their design department.

I really think that seat is the best. I think AA and AF have the same thing. I'd be curious to see how they have implemented the seat.

Quoting rogerbcn (Reply 13):
The food and service seems very thoughtful as well for a 7 hour flight. So passengers can have the maximum rest between meal services.

Definitely so. Although the service did seem a bit rushed all in all.

Cheers,
William

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