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Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Mon May 18, 2015 8:41 pm

Background

Always wanted to venture around the Eastern European region, but never had the opportunity, until now. We had decided to travel around the Baltics over 10 days during the May bank holiday. Below is the trip report comprising three countries, 4 flights and a lot of fun!

Thanks to GCMaps for the map illustrations below:
http://www.gcmap.com/map?P=ltn-vno;vno-tll;tll-rix;rix-ltn&MS=bm&MR=180&MX=720x360&PM=*

Stats (Since 2010, when I started maintaining my flight reports):

1st and 2nd time on Wizz Air (hopefully the last time)
1st time on Air Baltic and Estonian Air
1st time on ERJ170 and Dash 8; 11th and 12th time on A320-200

Video report to follow soon…watch this space, well, essentially, the comments sections…

Wizz Air – W6 8006 – LTN - VNO

Flight Reg: HA-LWZ ; Delivered brand new to Wizz Air on May 2014
Airbus A320-200
Seat 8F
Flight time: 19:55 – 00:35 (19:58 – 00:30)
01st May 2015


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Photo © Glenn Beasley - Plane Photography
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Photo © Karl Drage - Global Aviation Resource



On the day of the flight, we had decided to drive and park at the long term parking at Luton. This turned out to be a bad idea as we hit parking lot traffic over the M25. We made it in time, but it was a stressful situation to be in.

Nevertheless check in was quick and we were airside in time to board the aircraft. This is where Luton let us down again. Air side, duty free area was heaving with holiday makers. Had no time and had to rush to the boarding gates.

Already a long queue in front of gate 17. It's one of the most precariously positioned gates. A narrow door with stairs going down followed by a sharp U-turn towards the boarding card check. Marvellously horrible design.

Finally reached LTN
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_2771_zpsoopofigl.jpg

Luton Airport - Check in area - deceivingly quiet
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_2775_zpslkgmwczi.jpg

Busy FIDS at LTN
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000459_zpsmpwyxd4s.jpg


Boarding was a complete nightmare. One of the worst boarding ever. Paid extra for priority boarding but no announcement for a separate queue. Only when we reached the end we realised that there was a separate queue.

LTN Airside
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000462_zps1c3j7xvf.jpg

Disorganised queue
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000463_zpscni9ks3t.jpg

After boarding card check there were again two queues. As soon as we reached the priority boarding queue, they let the flood gates open. It was a mad scramble. But thankfully the priority boarding was useful. Just about.

Luton airport. It cannot be deemed as a London airport. It's FAR FAR AWAY FROM LONDON. Thanks to the start of the bank holidays the traffic was maddening and took is over 2hr 15 min to reach the airport.
All in all one of the most stressful 3 hours. Luton airport was a complete mess on that given day.

Too Pink? Less Euro White?
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000468_zpst9txhxep.jpg

Blurred photo, due to a dash to find good seats
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000465_zps73jfgidf.jpg

Apart from the boarding situation, so far, the aircraft looked neat. The leg space is tight. Anyone over 5ft 7in will struggle on this aircraft. The seats don't recline.

Departed the gate on time and take off in 15 minutes. Soon after take-off a round of paid food and drinks service commenced.

On-board Wizz Air A320-200
Tight seating, but manageable
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000470_zpsg0qqn7ey.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000469_zpszsmx7q0r.jpg

Neighbours at LTN
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000471_zpskuhjqmtv.jpg

Anyone know what this is used for?
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000477_zpsdwz0mwzc.jpg

So far the Seats felt very upright. Fairly comfortable, but very apparent that Wizz air wanted to cram in the maximum amount of seats on the a320. It was a fully loaded flight.

Now the next issue with Wizz Air – Few of its passengers. Extremely drunk passengers in front of us. The cabin crew kept serving them alcohol. Ridiculous. Upon asking the limit, they said they had no fixed limit and it was based on their ‘gut feel’ of the passenger. There were many a times an incident could’ve occurred, but it looks like the passengers around our area are aware of such issues and turned a blind eye to them. Almost spoilt the flight for us. Was always on the lookout if he was about to anything untoward.

Are sewing kits allowed in the aircraft?
http://i1274.photobucket.com/albums/y437/Varun_KR/IMG_6932_zpsfikyuq2x.jpg

A fully packed Wizz Air to VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000485_zps6sbev8qt.jpg

My AVOD and Dinner
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000484_zps5dzlarwk.jpg

En-route to VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000480_zps4zizw3ix.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000479_zps33d3eew1.jpg

Rest of the flight was thankfully uneventful. We landed on time. At Vilnius Airport, No aero bridges. So had to walk a few meters in the rain to the airport terminal. Decent airport. Looks a bit dated though. That being said, immigration and baggage was quick. Out of the airport in 15 min. took a taxi waiting outside to our hotel - Comfort hotel Lithuania.

Beware of taxis. We literally got taken for a ride. So basically a 10 euro trip was charged at 20 euro! Albeit it was 1:00 am at night. Not the most auspicious start to our holidays so far… but hey ho, hopefully it’s all up hill from here on..!

Finally, at VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000489_zpsekdhqljc.jpg


Estonian Air – OV 352 – VNO - TLL

Flight Reg: ES-AED ; Delivered to Finn Air on Dec 2005 and then to Estonian Air in 2011
Embraer ERJ 170
Seat 13D
Flight time: 08:40 – 09:45 (08:31 – 9:36)
05th May 2015


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Photo © Yury Stepanov
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Photo © Mark Mahu



After 4 fantastic days in Lithuania, it was now time for our next stop -Tallinn and travelling around Estonia.

Our flight was supposed to be the previous day evening, but it was cancelled and we were put on the next flight to Tallinn which was this morning (5th May)

Checked in the previous day using a mobile device. Fantastic check in service. Easy to use. Seats selectable. Done in less than 5 minutes. Seconds later got a text message with the boarding pass. Superb!

Reached Vilnius airport with a lot of spare time, determined not to repeat the Luton fiasco three days ago.

VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000690_zpsp01qo14h.jpg

VNO Departure area
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000695_zpsagsih3fh.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000694_zpsr3kzw1jw.jpg

VNO Arrivals
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000693_zpsrf3fa0vd.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000691_zpsz0j28xvx.jpg

Vilnius airport is a calm place to be in the morning. Check in and security done in 10 minutes. Wandered around the scattered duty free shops. On the whole a pretty decent airport considering the number of flights it handles.

Check-in desks at VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000700_zpsjnagrhkn.jpg

FIDS at VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000710_zpspkxn3rh8.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000702_zpsdb9su7na.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000696_zpsynbelmnn.jpg

VNO Airside
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000713_zpsu0fee2v1.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000701_zpsmsedhl79.jpg

Contact lens dispenser at VNO - neat, but I wonder about the health and safety aspects behind it and would be interested to know about the legal clauses behind using it
http://i1274.photobucket.com/albums/y437/Varun_KR/IMG_7437_zpsgr2zvnpj.jpg

Anyone for a beer?
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000703_zpsdki9r8dv.jpg

No airport complete without a TK advert - @VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000708_zpszmgdz4s4.jpg

Plane spotting at VNO
A Swift AIR B737-400F in the foreground
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000707_zpsorzreegy.jpg

An eclectic mix of aircrafts @VNO - A LearJet 410, Hawker 750, Hawker 800, Dassault Falcon 2000S, A320-200, B737-800 and a CRJ 200
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000705_zpskgaevobo.jpg

A Small Planet Airline - B737-300
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000704_zpsan95kubc.jpg

Our ride to TLL - a 9.5 year old, Ex-Finnair, Embraer ERJ 170
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000711_zpshh8k3ya4.jpg

Checked the previous night and i knew our aircraft for today was an ex-Finnair 10 year old Embraer ERJ170. Not sure if keeping an aircraft in a foreign airport overnight for over 12 hours is the best use of their resources. But I guess OV would know better.

Boarding on time. We were bussed. Boarding complete 15 minutes before scheduled departure. Flight was around 75% full. Aircraft was neat although showing its age a bit.

About to board at VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000715_zpsdglzyznr.jpg

Bus'ing at VNO
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000716_zpshlavlndt.jpg

Seats were comfortable and quite wide. Very good amount of leg space. Departed the gates 10 min ahead of schedule and airborne in 5 minutes. Flight time of an hour announced by the captain.

On-board OV 352 - Estonian Air, ex-Finnair, ERJ170
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000723_zpsiemnp9ba.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000720_zps1k5rrels.jpg

Slightly too reclined seating - not complaining, just observing.
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000719_zpsnlbcx1eb.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000718_zpsvow5g5cy.jpg

After take-off, there was something called Air-FI on board which allowed us to use a kind of an intranet Portal accessing Estonian air website. The chat facility was interesting but not too much of use. We could chat between passengers.

Chat facility on board Estonian Air


Rest of the flight was uneventful and landed in Tallinn on time. Looking forward to the rest of the trip now.

Thank you OV for a great flight to TLL
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000729_zpsracyveio.jpg


Air Baltic – BT 318 – TLL - RIX

Flight Reg: YL-BAQ ; Delivered on Dec 2010
Bombardier DASH 8
Seat 6C
Flight time: 21:25 – 22:15 (21:33 – 22:25)
7th May 2015


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Photo © Petr Gorbunov
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Photo © Alireza Shakernia - Photo-Nia



After 3 days in Tallinn and driving around Estonia, it was now time to visit the last country in our itinerary – Riga.

Tallinn airport is a very useful airport. Not too big, yet the right size for its use. Check in and security was a swift 10 minutes. Which leads us directly into the duty free area. They have a great verity of duty free shops. It’s a shame that there are not too many flights to Tallinn from the rest of Europe. Felt the same way about a lot of things in Estonia. The infrastructure and the facilities seem to be way better than expectations and only a very few amount of people to make use of them.

TLL Airport - Something very Helsinki'ish about this airport
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000858_zpsoy9gqydk.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000864_zpshsowdywc.jpg

Check in desks for BT at TLL
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000859_zpsxbdul19f.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000861_zpsspp2icyy.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000860_zps8dttwnjg.jpg

You can't find many European airports these days without an advert for TK, and TLL is no exception
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000862_zpsvxpbovs3.jpg

FIDS at TLL
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000879_zpsnl3s2hlp.jpg

Used the Nordea lounge after. It’s a common lounge for all airlines. A useful space to be. Food options aren't many though. Only snacks. But a good options for drinks. They have a shower facility too. Lounge looked neat and well kept. The best part had to be the outdoor terrace area. Great for photo shooting, unfortunately not too many aircrafts to shoot pictures of. Overall a more than acceptable place to be.
Boarding was complete 20 minutes before departure and we were the last two to board.

Nordea Business Lounge at TLL - one of the better lounges used, especially with the outdoor seating. A very novel idea
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000865_zpsicov3pac.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000879_zpsnl3s2hlp.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000877_zpsem93krzd.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000875_zpsoqfwd7ln.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000870_zpsjuql29tr.jpg

Our ride From TLL to RIX - A 4.5 year old Dash 8 - YL-BAQ
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000882_zpstv4hs5zl.jpg

On-board YL-BAQ
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000884_zpsmcr94cyv.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000890_zpsy6bswal8.jpg

Plane Spotting at TLL
TNT B737-400F - Built in 1998
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000873_zpsdlppkohq.jpg

An ex-Finnair ERJ170, now with Estonian Air
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000868_zpspsm3vo9p.jpg

DHL's 1987 B757-200F - This is perhaps the oldest aircraft I have noticed/photoshoot.
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000726_zpsvegldcbc.jpg

Boarding was on time and completed soon. The Dash 8 was around 60% full. We were warmly welcomed and the aircraft looked neat and tidy. The Dash 8 is a good looking bird. Very crisp and curt announcement made by the captain. A 45 minute scheduled flight announced.

Bar service commenced 10 minutes after take-off. Water and warm drinks were complementary. Rest of the food item was for purchase.Rest of the short flight was uneventful. Landed 5 minutes before schedule and was out of the airport 10 minutes after. Splendid! Riga, here we come…

Our neighbour at RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000893_zpsiq9r6lyr.jpg

Final shot of YL-BAQ before getting onto the bus to RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000895_zpskvmi661j.jpg

The lonely three bags to de-board at RIX (Two of which were ours). Looks like most of the passengers’ had onward connection
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000898_zpsvbtmlfui.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000897_zps6z8mzzzl.jpg


Wizz Air – W6 2503 – RIX - LTN

Flight Reg: HA-LYJ ; Delivered on Dec 2014
Airbus A320-200
Seat 10F
Flight time: 19:15 – 20:00 (22:15 – 22:55)
10th May 2015


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Click here for bigger photo!

Photo © Zoltán Gyurka
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Photo © Manuel Fernandez



Riga Airport
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010004_zpsqztrekm8.jpg

This was it. It was time to head back to London, even though we were against that notion. After 10 days of eating great food, driving around picturesque country sides, trekking along uninhabited paths, it was now, Time to get back to reality.


Reached the airport way in advance this time around. Expecting some delays for the car hire, but it was quick as. The check in gates had not opened yet. Once the gate opened, two hours prior to departure, it was quick and we were airside by 17:30 for a 19:15 flight.

Check in desks at RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010006_zpszko6ht1n.jpg

Airside at RIX - Departure Hall C - Boring and not much you can do in the holding area
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010008_zpsmxoqmszh.jpg

FIDS at RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010009_zpsj3sejf8v.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1010005_zpsk0nplpa0.jpg

Riga airport is a bit cramped (A bit like BER). We were boarding from the C gates which was in a separate area. A tiny duty free and a cafe was all we had to spend an hour. Will probably give Luton a run for its money in being the dingiest airport visited over the past one week.

Fids indicates flight delayed by 10 minutes. The boarding area was a bit basic – few seats and a vending machine to while away our time.

At least the priority boarding worked a charm at Riga. Separate queue strictly enforced and a separate bus too. Splendid! Late arrival of the flight meant late departure.

Priority Boarding been enforced at Riga, albeit, it did not work the second time around, when it was every man,woman and children for themselves.
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010011_zpscteuqdk4.jpg

Our 1 of 3 bus rides for the day at RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010012_zpspqevzprh.jpg

Our ride to London Luton - A 6 month old Airbus A320-200 (HA-LYJ)
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010014_zpsoyigetwb.jpg

As previously, neat and clear aircraft, albeit, this time they had a technical issue (with a 6 month old aircraft)
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010017_zps4xosocnw.jpg

Rainy day at RIX
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010019_zpsuoutiwvy.jpg

Boarding completed at 19:30. We then get an announcement from the flight deck stating that some issue with one of the engines which would mean a further delay of a minimum of an hour. Great!

Onbaord HA-LYJ, a 5 month old A320-200 with Sharkletes/winglets
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010022_zpstq1x8qai.jpg

We were allowed to disembark and taken back to the terminal. We were then asked to re board at around 9:30 pm. Software malfunction on one of the engines mentioned, by the captain from the flight deck. Technician did a full reset to successfully eradicate the issue.

No food vouchers given. When we returned to the aircraft the seats were once again free for all negating the priority boarding. Aargh! We were lucky to find decent seats, but others were not so. There was a couple with a young baby who got stuck with some stag party crowd. The steward couldn't control the crowd hence allowed them to sit in the front reserved seats. Good on them, but can’t understand what’s the level of intoxication before a passenger is not let on board.

When asked if we would be offered free food because of the delay, the FA was apologetic and said that Riga airport had to sort something out and he was surprised that we did not get any food vouchers. Seemed like a case of passing the buck. Should've known better before booking Wizz Air. Anyway, did not bother much with the F&B as we were lucky enough to get some of the last morsel of food from the one and only café in the departure lounge. Slept for an hour and a half and the rest of the flight seemed uneventful.

Second try on board HA-LYJ, fingers crossed
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010024_zps5rvdh0t2.jpg

Plane spotting at RIX
What plane is this?
http://i1274.photobucket.com/albums/y437/Varun_KR/P1010025_zpsdjcnxdnj.jpg


Verdict:

1. Wizz Air
Nothing much to write home about. Don’t really buy the ‘Low Cost’ analogy for Wizz Air, because once you pay for all the ancillary charges, you wonder where the Low cost was. On the positives, they fly to a lot of locations and lack competitors on a lot of routes from London. New aircrafts, although given the tech delay on the return, their maintenance seems a bit suspect. Clean interiors.

On the flip side, of all my travels, never had to experience unruly behaviour, one of the main reasons being the uncontrolled selling of alcohol on board. The key being it’s been sold, hence profits for the aircrafts.

Given a choice, in the future, I would be opting for a one stop with one of the legacy carriers or perhaps an EasyJet or Norwegian. Would be flying Wizz Air only if I had no other option. A close second to RyanAir, which I DO NOT fly no matter what happens. A pitiful 3/10

2. Air Baltic

We were on a very short hop with them. In terms of service, hard and soft product they were more than adequate. Very good service on board and a vast improvement from Wizz Air.

The only negative is the sharp pricing structure for check in baggage. £24 for a one way check in bag, for a 45 minute flight. This drops the my rating of Air Baltic to 6/10

3. Estonian Air

This was the best of our Baltic escapades. Neat and clean aircrafts, on time and good service on board. Their internet was a bit of a gimmick, but they at least tried.

A worthy score of 8/10.



Hope you enjoyed this edition o my trip report. As always comments and feedback welcome. Until next time, happy and safe flying, Adios!


Sights and sounds of our trip

Rides for our trip - Lithuania - Toyota Yaris
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_2786_zpsvkqcglg3.jpg

Rides for our trip - Estonia - VW Golf
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000792_zpsx6ycfuh0.jpg

Rides for our trip - Latvia- VW Polo
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_2809_zpsvarzjsy1.jpg


Lithuania

National Park in Lithuania
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000665_zpskrwtagjp.jpg

Trakai Castle
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000654_zpsucrusw6m.jpg

Kaunas
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000623_zpsnycjdrpb.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000619_zpsj7sjiucn.jpg

Hill of Crosses
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000613_zpsv9f5hafc.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000604_zpst0hmiahz.jpg

Street Art in Vilnius
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000582_zpspyvch1ro.jpg

Chlling in Vilni
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_2778_zpsno2nrcy3.jpg

Vilnius view from the 3 cross Hill
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000573_zpsrlcishsz.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000555_zpsvdx7uidd.jpg

St Anns Church
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000535_zpsrrikxxec.jpg

Vilnius old town
http://i1274.photobucket.com/albums/y437/Varun_KR/IMG_7020_zpsitfcgvnj.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/IMG_6979_zpsevyemcqu.jpg

Latvia

Rundale Castle
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000991_zpszsjb4pbz.jpg

Cesis - Ski resort and nature trail
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000970_zpsy2fnlfqj.jpg

Riga skyline
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000953_zpsgnhtrj2w.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000922_zpsij1hy9dj.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1000917_zpshr9cal1l.jpg


Estonia

Tallinn
http://i1274.photobucket.com/albums/y437/Varun_KR/P1000842_zpsp3ufvnys.jpg

http://i1274.photobucket.com/alb</div>

			
									
									
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debonair
Posts: 3763
Joined: Sat Jan 03, 2004 10:50 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Mon May 18, 2015 10:53 pm

Nice TR!

Quoting newbief1yer (Thread starter):
1st and 2nd time on Wizz Air (hopefully the last time)
Quoting newbief1yer (Thread starter):
Would be flying Wizz Air only if I had no other option.

Well, as with the re-branding WIZZ AIR will change completely in the coming month - Allocated Seating, All-Inclusive Fares (with all perks included) etc.! Hope this will improve the customer experience a LOT! But you are right, safety is most important and the crew should always monitor drunk and unruly passengers...
BTW. was the hand-luggage rule always enforced - AFAIK WIZZ AIR is the only European airline that charges for bigger items.

Quoting newbief1yer (Thread starter):
When asked if we would be offered free food because of the delay, the FA was apologetic and said that Riga airport had to sort something out and he was surprised that we did not get any food vouchers. Seemed like a case of passing the buck. Should've known better before booking Wizz Air.

This is not in line with the current EU law, ever filed a complaint with WIZZ AIR? https://wizzair.com/en-GB/Claims

What was their response?
 
ElanusNotatus
Posts: 720
Joined: Thu Aug 14, 2014 2:48 am

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Mon May 18, 2015 11:58 pm

Nice trip report with, for the reader, the chance to compare three airlines.

Sorry to see that Wizz crew apparently allow passengers to drink to excess, marring the enjoyment of others.

Good to see that airBaltic and Estonian offered a reasonable service.

Quoting newbief1yer (Thread starter):
Our ride to TLL - a 9.5 year old, Ex-Finnair, Embraer ERJ 170

I do like the livery.

Thanks for sharing.
EN
Crawl, walk, fly into the future
 
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newbief1yer
Topic Author
Posts: 644
Joined: Thu Dec 06, 2012 9:35 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Tue May 19, 2015 7:38 am

Quoting debonair (Reply 1):
Allocated Seating, All-Inclusive Fares (with all perks included) etc

Ah that should make things better. Allocated seating would relieve the stampede that occurs when boarding commences.

Quoting debonair (Reply 1):
always monitor drunk and unruly passengers

Exactly. And it is not a difficult task, a bit of common sense should go a long way. In my example, the group of people were already well over the normal limit, and upon the last count, they had over 10 mini bottles of Vodka and another 6 bottles of jaeger with them. I drink a lot too, but know better than to create a hassle for other passengers. It was a shame that the Wizz Air Crew just turned a blind eye to them.
Even on the return flight, i felt it for the young British couple with a new born baby, in the midst of a unruly crowd, again being served alcohol with no inhibitions. Alcohol = Profits

Quoting debonair (Reply 1):
BTW. was the hand-luggage rule always enforced

Nope. this was not checked in Luton or Riga. Even though i had bought a large hand baggage voucher, just in case to avoid any confusion at the airport. The check in process at Luton was a farce. At Riga it was a bit more civilised, with a bright pink sticker stuck along with my boarding pass to indicate priority boarding and a purchase of large hand baggage.

Quoting debonair (Reply 1):
ever filed a complaint with WIZZ AIR? https://wizzair.com/en-GB/Claims

Ah, thanks for that. Did not do it yet. Will try doing it now and will update on the outcome.

Quoting ElanusNotatus (Reply 2):
Nice trip report with, for the reader, the chance to compare three airlines.
Sorry to see that Wizz crew apparently allow passengers to drink to excess, marring the enjoyment of others.

Thanks ElanusNotatus. Yes, I am not sure if it is normal thing, but in my last 7-8 years of flying, never encountered that. I have seen it quite clearly that FA always stop serving alcohol to overly intoxicated passengers.
 
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lesfalls
Posts: 3342
Joined: Fri Dec 06, 2013 11:58 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Tue May 19, 2015 8:10 pm

Great TR  . Was their a meal on your Vilinus-TLL sector? Which was your favorite city? Great read and thank you for posting  .
Lufthansa: Einfach ein bisschen besser.
 
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newbief1yer
Topic Author
Posts: 644
Joined: Thu Dec 06, 2012 9:35 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Wed May 20, 2015 8:21 pm

Quoting lesfalls (Reply 4):
Great TR  . Was their a meal on your Vilinus-TLL sector? Which was your favorite city? Great read and thank you for posting

Thanks Lesfalls
No, meal on the flight from VNO to TLL. Only water and tea/coffee was served.
Favourite city - ooh, tough one. Each had their own charm to it. But if given a choice to go back, probably Tallinn, with Vilnius a very close second.
 
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newbief1yer
Topic Author
Posts: 644
Joined: Thu Dec 06, 2012 9:35 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Wed May 20, 2015 8:27 pm

Quoting debonair (Reply 1):
What was their response?

As below:

Original message (Via their on-line form):
Flight delayed by three hours,

No food or water given during the delay.
No priority boarding enforced the second time, negating the purchase of priority boarding.

Response 1

"Dear Sir,
Thank you for contacting our Customer Relations Department.
We are apologize about this situation. Situations like this can happened in or life but I hope it was the last situation in Your life. We are working to create a good atmosphere for our customers.

If you have any questions, feel free to contact.
Have a nice day!
Best regards,"

My response: Hi Mxxxxx

I understand that situation as such can arise. I wanted to know what is the level of compensation that wizz air adhere to for such situations. Thanks. regards

Response 2
"Dear Sir,
Must to informed You That Wizz AIR company don’t refund compensation in this situation.
We apologize and believe that next time will never happened situation like this.
With Best Regards,"

My Response:
I am sorry, but can you please elaborate on "never"? How can you guarantee that an aircraft will never have technical issues?
I'm not faulting the delay due to technical issue, it could happen to any airline, any aircraft at any time. I am just questioning what does Wizz Air do in such circumstances. Ultimately the passengers are inconvenienced and a simple food voucher would go a long way in terms of customer satisfaction. Will you be able to escalate this if you cannot do anything about it.
Thanks.
regards

Final response, before i gave up

"Dear Sir,
I wrote that I believe, I do not guarantee I just believe that with You it doesn’t happened next time
Best Regards"
 
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newbief1yer
Topic Author
Posts: 644
Joined: Thu Dec 06, 2012 9:35 pm

RE: Baltic Escapades - VNO/TLL/RIX On W6,BT And OV

Wed May 20, 2015 8:30 pm

And as promised, my video reports:

Wizz Air
Estonia Air
Air Baltic

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