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newbief1yer
Topic Author
Posts: 645
Joined: Thu Dec 06, 2012 9:35 pm

Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Tue Jan 12, 2016 10:24 pm

Video Reports of this leg of the trip
 
BA Club Europe - LCA to LHR
 
Hello A’netters. Hope you are doing well. Below is the third and final installment of this series.

After a fantastic break for Christmas and new year's it was now time to get back to reality. I had a spare Avios upgrade voucher available, so used it for this route to upgrade ourselves to Club Europe. The timing of the flight also suited us, as it would give us the entire day to sight see around Cyprus.

I shall be splitting the reports into 3 parts:
Part 2:Blue Air - Athens-Larnaca - Boeing 737-400 (by newbief1yer Jan 12 2016 in Trip Reports)
Part 1: Aegean Air - LGW-ATH-JTR - A320-200 (by newbief1yer Jan 12 2016 in Trip Reports)
Part 3: Larnaca to London on BA (Club World)
 
Thanks to GCMaps for the map illustrations below:

Entire trip
http://www.gcmap.com/map?P=lgw-ath-jtr-ath-lca-lhr&MS=bm&MR=180&MX=720x360&PM=*

 This part of the trip Report
http://www.gcmap.com/map?P=lca-lhr&MS=bm&MR=180&MX=720x360&PM=*

Stats (Since 2010, when I started maintaining my flight reports):

 My 14th flight with BA, 5th time on a Boeing 767-300
Coincidently my second time on G-BNWZ (First time here:https://www.airliners.net/aviation-forums/trip_reports/read.main/238014/)


British Airways – BA 663 – LCA - LHR (T5) - Club Europe
 
Flight Reg: G-BNWZ ; Delivered February 1997
Boeing 767-300
Seat 3A
Flight time: 19:30 – 22:25 (19:20 - 22:20)
5th January 2016
Price: £34 for 2 passengers including + 17000 points + Avios Upgrade Voucher

 

View Large View Medium
Click here for bigger photo!

Photo © Gustavo Petullo - Malpensa Spotters Group
View Large View Medium
Click here for bigger photo!

Photo © PixAir

Booking Process, website usability and online check in

Booking via the Avios voucher scheme is not the most easiest way of booking. Even the agent on the phone line had some difficulties in getting it sorted. But at the end of the day, using an upgrade voucher + 17000 point and £34 for two passengers is a steal in my book. Looking forward to a Club Europe experience on a B767.

The day before tried checking In online and that's when I realised that BA use their domestic 767 on the Larnaca sector. That's disappointing. Having looked at the schedule looks like they use this type for Athens and Larnaca apart from domestic UK and the occasional Amsterdam and Stockholm sectors . Cairo and the US get the refurbished 767. Not the best option for club Europe on a 4hr 50 minute flight. But, I shall reserve comments for after trying it out. But my expectations are significantly low compared to how it was when I initially booked it.

Larnaca Airport - Depratures hall
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020860_zpsgqygluqg.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020861_zpsllkwbm1y.jpg

Some Samsung Tech area - Displaying their latest Curve UHD, along with phone chargers. Handy if you're out of juice
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020862_zpssrvf7ugn.jpg

FIDS
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_172151_zpssfyypia3.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_172225_zps4f4qik38.jpg

BA Check in desks
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_172109_zpsbr72fxty.jpg

Airport service / checking in / Lounge

On the day of the flight, It was pouring as we reached the airport, so could not manage to take a photo from outside the airport.

Check in was as quick as could be. Larnaca airport is quite a good one. For its size it has a more than decent duty free
shopping and the flow of passengers is seamless. The airport also seemed very airy and spacious.

The lounge was a bit of a mixed bag. The layout is a bit confusing with a lot of partitions for a small area. That being said it was a useful lounge. It's a Swissair managed lounge with a lot of airlines using it. Food and drinks selection was decent. The terrace area would've been great for a sunny morning, but not so good for a rainy winter evening. Although I'd prefer a terrace than without one.

Thank you Cyprus
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020864_zpsgigqjeeh.jpg

Thank you, Sir.!
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020866_zpsy2rlr9mg.jpg

Larnaca Airside - Duty Free
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020868_zpszsfwgke1.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020885_zpsmklfcotm.jpg

Swissport Lounge

Lounge Entrance
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_180344_zpss0wftxae.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020870_zpsm6ftyrty.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020871_zpsuh3zf1zf.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020872_zpsw8edvagw.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020875_zpsyo4zqh2b.jpg

Interestingly they have terrace area, and i was right on time to see G-BNWZ park at the gates
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020874_zpswdzx30h0.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020873_zpscwkrvrb9.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020880_zps1qw52y8z.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020881_zpsqvfokaon.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020882_zps4pczrrbp.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020883_zpsblofobbx.jpg

Decent spread on offer at the lounge
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020877_zpsputzu7vh.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020878_zpshdxyikxz.jpg

Massage chairs, anyone? This looked like an afterthought
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020879_zpssxqmmutu.jpg

Boarding Process

There was a separate gate for club Europe travelers. But wasn't mentioned anywhere in the FIDS. We just saw it as we were walking to our gate, 44. Boarding commenced 30 minutes before scheduled departure.

During boarding, a traveler's worst night mare - two kids , one around 2 years around next the other an infant, just behind our seat. Bless them. And they were not a happy bunch. This is going to be an interesting flight, at least not an quiet one.

Boarding time
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020886_zpsre7vthvh.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020887_zpscthmbdtz.jpg

Flight route of G-BNWZ
http://i1274.photobucket.com/albums/y437/Varun_KR/Screenshot_2016-01-05-18-00-08-1_zpsyo9gbzwt.png


First impressions/Hard product/Aircraft Interiors

The aircraft looked it's age - 18 years. Although it was clean and no complaints there. It was a full flight for this sector to Heathrow.

That being said, no AVOD on a 5 hour flight, on a business class seat, in this day and age is quite unacceptable. the cabin looked a bit gloomy and a stark contrast to the bright, new interiors of Aegean for our onward journey to Greece

No amenity kit on this sector.

Seating/Bed

I would've preferred a flat/angled bed for this sector, but hey ho, the seats weren't bad. But cannot be deemed as a business class seat, premium economy at best. I would be gutted to spend my own money for a full fare club Europe sector on this flight.

On board G-BNWZ

Our seats, Row 3
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020888_zpsgixqnqxs.jpg

Club Europe Cabin
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020889_zpszb0t3vyl.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020890_zpsozwu94gh.jpg

Poor leg space for a 5 hour flight, that too in Business. It was no better thatn Aegean's Economy seats
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020892_zpsmft9zvb1.jpg

Familiar neighbour at LCA - Our ride from ATH to LCA, BLue Air YR-BAE
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020893_zpsjobxxgyq.jpg

Reading material on board
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_192111_zpsuvzbj7er.jpg


Cabin Crew/Captain announcements

Announcements from the captain is one thing that BA do exceedingly well. Well informed and just right. There were 8 crew on board today, the welcome was warm and courteous.

No welcome drink, though, on arrival, which was a shame. Warm towels served after take-off.

That being said the cabin crew serving us was phenomenal. Exactly what I would want from a cabin crew of a top airline. No task was too difficult and always, always served with a smile. She was one of the more experienced crew and you could tell. Kudos to her and the team.

F&B

Drinks round within 25 minutes after take-off. One of the best bloody Mary I've had in a very long time.

30 minutes from the drinks round food was served. The options consisted of cod and rice or spinach with chicken.

The food tasted very good and it was accompanied well with another glass of bloody Mary.

One of the best/well prepared/spicy Bloody mary's i've had in a very long time
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_202159_zpsistita7c.jpg


Chicken with Spinach - Tasted very good
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_212412_zpspoxsxwme.jpg

Missus had the Cod with rice. She said it tasted good too.
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_212420_zpsuohgriyo.jpg

Snacks cart
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_225226_zpszjbdiv6b.jpg


Entertainment

No in seat video which is quite unacceptable for a 5 hour flight, that too without any format form of personal media device, handed over, on a business class sector.

There were some documentaries followed by BBC news being played on the overhead monitors. This was then followed up with the 'The Intern'. A good fun flight movie.

Sacrilage! Shoddy earphones, Club Europe? Perhaps on RyanAir!
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_202212_zpszri5ongt.jpg

Entertainment for the day
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_215212_zpsgqs7hos0.jpg


On time Performance

Disembarked ahead of schedule, but lost time due to heavy head winds. Not too surprising, looking at the past trends and it seems to be normal on this route - an on time departure but late landing. BA should perhaps amend the block time for this sector.
 
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newbief1yer
Topic Author
Posts: 645
Joined: Thu Dec 06, 2012 9:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Tue Jan 12, 2016 10:25 pm

That being said, today we landed almost 10 minutes ahead of schedule, so well done BA.

Wandered to the back of the aircraft - Euro traveller cabin, looks very good to be honest. An IFE would not go amiss
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_224403_zpsdvii1ar8.jpg

WOW Factor

The food was excellent and would give it a fairly high rating in terms of taste and presentation. This is taking into consideration that this is an intra Europe flight.

Back to London - LHR T5
http://i1274.photobucket.com/albums/y437/Varun_KR/P1020899_zpscegh71fq.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/P1020900_zps5inaoygo.jpg

http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_225103_zpsfne2jppw.jpg


Verdict

It was a very good soft product from BA. Helpful cabin crew, on time and great FnB. It was the hard product that was the problem and a massive let down. Aged aircrafts along with some tight seat configuration I'm not convinced that I'd ever be willing to part with my cash for a full fare ticket. With the redemption offer used on this sector it was a very good deal indeed.

This along with the inability to even choose seats during booking, without an extra charge, is quite unacceptable. I'm not sure how BA get away with this. I do hope in the future if the ME3 somehow get into the intra-European market. That should make things interesting. But I'm sure that’s never going to happen  

The kid behind us, was fairly decent during the course of the flight. But was very disturbed during landing and take-off.

Overall, in my scenario, using an Avios voucher on this route, and the level of service and comfort received, I am quite glad and would do this same route again.

Hope you enjoyed this edition of my trip report and more to come. Until then happy and safe flying, let the trip reports flow in… Adios.!


Sights and sounds of Cyprus

View from our room at Limassol
http://i1274.photobucket.com/albums/y437/Varun_KR/20160102_151438_zpsqa6vmuec.jpg

Our ride in Cyprus
http://i1274.photobucket.com/albums/y437/Varun_KR/20160102_152823_zpsi5uvyzop.jpg

Troodos Mountains
http://i1274.photobucket.com/albums/y437/Varun_KR/20160103_121239_zpsnlev8jjz.jpg

Rock of Aphrodite
http://i1274.photobucket.com/albums/y437/Varun_KR/20160104_103238_zps8yretfio.jpg

Latsi Beach
http://i1274.photobucket.com/albums/y437/Varun_KR/20160104_132119_zpsbdjxnx20.jpg

Lydra street in Nicossia - Crossing over to the Turkish side of Cyprus
http://i1274.photobucket.com/albums/y437/Varun_KR/20160105_111252_zpsgyqudqw9.jpg


Previous Trip Reports
 
Part 2:Blue Air - Athens-Larnaca - Boeing 737-400 (by newbief1yer Jan 12 2016 in Trip Reports)
Part 1: Aegean Air - LGW-ATH-JTR - A320-200 (by newbief1yer Jan 12 2016 in Trip Reports)a
Ryanair London(STN) To Lake Como (BGY) (by newbief1yer Dec 6 2015 in Trip Reports)
Weekend In Belfast - Aer Lingus A319-100 (by newbief1yer Oct 14 2015 in Trip Reports)
BA First - PEK To LHR - Mid J B747-400 (by newbief1yer Sep 20 2015 in Trip Reports)
BA CW - Upper Deck To Beijing - High J B747-400 (by newbief1yer Sep 19 2015 in Trip Reports)
China Railway (CRH) - Video Report - SJW - Beijing (by newbief1yer Sep 19 2015 in Trip Reports)
LAN Dreamliner (J) Experience - MAD FRA (by newbief1yer Aug 30 2015 in Trip Reports)
Baltic Escapades - VNO/TLL/RIX On W6,BT And OV
South France - EasyJet A320 BA A319
UK To India - The EK Way - B777-200/300 & A380
India Domestic–Jet Airways And Indigo–A320/ATR 72
BA A320/321 - LHR To Berlin TXL - Christmas Day
China Southern - LHR-CAN-HKT - B787/A321
Aloha! The United Way - B777-200 And B737-900
Mahalo Hawaii, Hello NYC - DL B767-300
Cool Blue To BOS And Got Blue? To LAS - E190 A320
VS Little Red To ABZ And EZY Return
24 Hours On A 787! - Final Leg CZ - AKL-CAN-LHR
Part 5 - BHE-WLG-AKL On NZ Beech1900D And A320
Part 4 - MEL-AKL-ZQN On QA And NZ B738A320
Part 3 - CNS-MEL On JetStar A321-200
Part 2 - SYD - CNS On Virgin Australia E190
Canton Route Part 1 - LON-SYD - CZ DreamLiner/A332
DREAM(liner)ING Of Hainan - China Southern
Panda Calling - BA LHR To CTU - Club World
China - The Low Cost Way - Spring Airlines - SJW-CTU
China United Airlines (KN) - CTU - SJW - B737-700
Norwegian B737 - LGW-TOS-BGO-LGW
Jet Airways: LHR – COK
Barra Trip – that was not to be
LHR - KWI - BA 747 - Part 1 - Middle East -China
Part 5: PVG-LHR - BA - Economy - B777
Part 2: KWI-DXB - FlyDubai - Economy - B737
Part 4A&B - SHA-SJW-SHA - FM: Eco: B737
Part 3A&B : DXB-HKG-PVG: CX & KA :Eco: A333
Morocco Trip - LGW-RAK-TNG-LHR - EasyJet & Iberia
Dusseldorf Calling - BA & EZY - Club/Eco - A321
 
aidoair
Posts: 152
Joined: Tue Aug 01, 2006 8:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Wed Jan 13, 2016 1:26 am

Thanks for the report, some really nice photos. I love the 767, especially catching one on a short haul flight.I really want to get booked onto one again soon.

 
Quoting newbief1yer (Thread starter):
The day before tried checking In online and that's when I realised that BA use their domestic 767 on the Larnaca sector
Quoting newbief1yer (Thread starter):
I would be gutted to spend my own money for a full fare club Europe sector on this flight.

It's a shame you were disappointed with the Euro configured 767. The flights are always sold and marketed as Club Europe and so customers should usually know what to expect. The lie flat seats are the Club World product and would have charged significantly more. As you know, there's still a lot more to the Club Europe product than the seat. For some those benefits such as the 64kg luggage allowance alone can more than offset the decision to book this fare.

Quoting newbief1yer (Thread starter):
Cairo and the US get the refurbished 767

All the BA 767s that are still in service were refurbished a few years ago, including G-BNWZ, the one you travelled on. The European config aircraft had refreshed overhead lockers and ceiling panels installed, new LCD overhead IFE screens, reupholstered Club Europe seats and brand new Euro Traveller seats.

The long haul configured 767s had the refreshed lockers and ceiling panels installed, plus new seat coverings throughout. The rest of the interior including IFE remained the same.

Quoting newbief1yer (Thread starter):
That being said, no AVOD on a 5 hour flight, on a business class seat, in this day and age is quite unacceptable

I believe the only scheduled airline to offer AVOD IFE on most of their intra-European flights is Turkish Airlines. Most people tend to use their own Ipads or similar for IFE on flights of this length these days. With that in mind, I think the weight and cost of fitting a seat back system for such a small number of longer European flights wouldn't make sense.

Quoting newbief1yer (Thread starter):
Sacrilage! Shoddy earphones, Club Europe? Perhaps on RyanAir!

I totally agree, I personally think they could easily offer the noise cancelling type they use in Club World on the likes of IST/ATH/LCA for PAX in CE... although even they may be a waste of time on a Ryanair flight...  




  
 
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newbief1yer
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Posts: 645
Joined: Thu Dec 06, 2012 9:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Wed Jan 13, 2016 8:37 am

Quoting aidoair (Reply 2):
Thanks for the report, some really nice photos. I love the 767, especially catching one on a short haul flight.I really want to get booked onto one again soon.

Thasnk Aidoair. the 767 is great for Economy, in fact one of the best if not the best aircraft for economy layout. the 2-3-2 layout in my opinon, is the right amount of space for a economy calss seat

Quoting aidoair (Reply 2):
t's a shame you were disappointed with the Euro configured 767. The flights are always sold and marketed as Club Europe and so customers should usually know what to expect.

Perhap my fault. I for some reason was expecintg the A321 (BMI) type falt beds, that they use on teh the TelAviv/Amman sector, being approximately the same length of time.Yes, youa re right, it clearly states Club Europe.

Quoting aidoair (Reply 2):
All the BA 767s that are still in service were refurbished a few years ago, including G-BNWZ, the one you travelled on. The European config aircraft had refreshed overhead lockers and ceiling panels installed, new LCD overhead IFE screens, reupholstered Club Europe seats and brand new Euro Traveller seats.

I think the Euro traveler cabin is great, on the 767. I tried them when i was on G_BNWZ 2 years ago, and it was great for a domestic GLA-LHR sector.

Quoting aidoair (Reply 2):
I believe the only scheduled airline to offer AVOD IFE on most of their intra-European flights is Turkish Airlines. Most people tend to use their own Ipads or similar for IFE on flights of this length these days. With that in mind, I think the weight and cost of fitting a seat back system for such a small number of longer European flights wouldn't make sense

That's true. But if their A321's have them, i would expect something similar, at least on Club for a 5 hour sector. Handing out iPads (like on the A318) should also be fine, but some sort of AVOD should be the norm. Off course i rate BA very highly and hence expect them to meet those standards.

Quoting aidoair (Reply 2):
I totally agree, I personally think they could easily offer the noise cancelling type they use in Club World on the likes of IST/ATH/LCA for PAX in CE... although even they may be a waste of time on a Ryanair flight...

Ya, i would prefer they not give those headphones instead. once again, these headphones are perfectly fine for Euro traveler, but for Club, given the seats are so similar to the Euro traveler, its these small differences that can go a long way.
 
theobcman
Posts: 583
Joined: Sun Nov 14, 2010 11:16 am

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Wed Jan 13, 2016 1:26 pm

Nice detailed report with good pictures ! Yes I would agree that Club Europe is really nothing special but that's what it is ! Shame they're not replacing the Euro 767's with Euro configured 787's ?!?
 
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newbief1yer
Topic Author
Posts: 645
Joined: Thu Dec 06, 2012 9:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Wed Jan 13, 2016 4:24 pm

Quoting theobcman (Reply 4):
Nice detailed report with good pictures ! Yes I would agree that Club Europe is really nothing special but that's what it is ! Shame they're not replacing the Euro 767's with Euro configured 787's ?!?

Thanks theocbman.
Exactly, nothing special at all, except for the better FnB on offer.
I am not sure, but what is going to happen to these routes (ATH, LCA) once the 767 go out of service? is it the A321's?
 
aidoair
Posts: 152
Joined: Tue Aug 01, 2006 8:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Wed Jan 13, 2016 10:04 pm

Quoting newbief1yer (Reply 3):
But if their A321's have them, i would expect something similar, at least on Club for a 5 hour sector. Handing out iPads (like on the A318) should also be fine, but some sort of AVOD should be the norm. Off course i rate BA very highly and hence expect them to meet those standards.

Those 7 mid-haul configured A321s were re-fitted like this by bmi before the merger with BA.
They were to be used on their Mid-haul non-European routes to the likes of Addis Ababa, Amman, Beirut, Baku, Cairo, Moscow, Tbilisi, Beirut and Moscow.
When BA inherited them, it enabled them to both carry on operating to some these previously unserved by BA routes and open up a new mid-haul niche market. Being out of Europe and generally longer flight times, the service was able to match the Club World and World Traveller standard with the lay flat seat and seat back IFE screens. A perfect fit for them really.

Once the 767s go I think that will be the end of IFE on short haul full stop. Perhaps by then though a roll out of onboard Wi-Fi will have begun.


Quoting newbief1yer (Reply 5):
I am not sure, but what is going to happen to these routes (ATH, LCA) once the 767 go out of service? is it the A321's?

The current plans are to replace these routes mainly with European configured A321s. BA will be receiving a number of new A320/321 aircraft over the next few years for both expansion and A319 / B767 fleet replacements. There's also a rumour that a couple of the 7 ex-bmi mid-haul A321s are to be converted into to the European configuration to
As more 787s arrive of the -9 and -10 series, perhaps the -8s will pop up now and again on the busier European routes, even if just for Cargo reasons.


  
 
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newbief1yer
Topic Author
Posts: 645
Joined: Thu Dec 06, 2012 9:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 8:41 am

Quoting aidoair (Reply 6):
The current plans are to replace these routes mainly with European configured A321s. BA will be receiving a number of new A320/321 aircraft over the next few years for both expansion and A319 / B767 fleet replacements

Thanks for the information aidoair

Quoting aidoair (Reply 6):
perhaps the -8s will pop up now and again on the busier European routes

That would be a welcome surprise.
 
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shamrock350
Posts: 5538
Joined: Mon Mar 28, 2005 12:38 am

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 10:29 am

Thanks for the great report!

I can understand your disappointment with the Club Europe seat on the 767, it's my own fault but I would automatically assume I was in for something special with the BA/767/Business Class combination but sadly the hard product anything but special. Personally I love the 767 and will be sad to see them go from European routes, I flew ARN-LHR Club Europe in Summer 2014 and was lucky enough to get one of the long haul configured aircraft with the old Club World seat before it was reupholstered, a great experience overall.

I agree with you about the food and the on board service, this is where BA really shine!

Shamrock350
 
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newbief1yer
Topic Author
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Joined: Thu Dec 06, 2012 9:35 pm

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 10:38 am

Quoting shamrock350 (Reply 8):
Thanks for the great report!

Pleasure Shamrock. Ya, i am sure that BA can do a lot better on the LCA route. It was a full flight. That being said, it looks more like a VFR destination, rather than business heavy, and hence, i am sure the accountants would not agree other than the current level of service  
Glad the you got lucky on the ARN-LHR route. I got lucky once on my way to Dusseldorf to be on the BMI A321 and also got upgraded to Club  
my report is there somewhere here..  
 
WearyDrover
Posts: 659
Joined: Sat Jul 18, 2015 2:12 am

RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 10:56 am

Hi, once more, newbief1yer.

Having now read all three in tbe series, I am impressed how you were able to come up with an itinerary featuring three different airlines and three different aircraft types, even if the last type was unintended.

Hardware wise there doesn't appear much to distinguish the two cabins but the inflight service looks reasonable enough.

Great mood photo on Latsi beach.

Thanks for sharing.
Weary
 
gabrielchew
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 12:38 pm

Quoting newbief1yer (Thread starter):
The day before tried checking In online and that's when I realised that BA use their domestic 767 on the Larnaca sector. That's disappointing. Having looked at the schedule looks like they use this type for Athens and Larnaca apart from domestic UK and the occasional Amsterdam and Stockholm sectors . Cairo and the US get the refurbished 767. Not the best option for club Europe on a 4hr 50 minute flight. But, I shall reserve comments for after trying it out. But my expectations are significantly low compared to how it was when I initially booked it.

LCA is Europe, and a European (not domestic) 767 is used. The 767s HAVE been refurbished! You should have seen them before. They were falling apart. I did this route back in 2012, and the planes were very grotty. The same 767s have been plying the route since delivery.
Africa 7: British Airways LCA-LHR, Business B767 (by gabrielchew Mar 4 2012 in Trip Reports)

Quoting newbief1yer (Thread starter):
That being said, no AVOD on a 5 hour flight, on a business class seat, in this day and age is quite unacceptable. the cabin looked a bit gloomy and a stark contrast to the bright, new interiors of Aegean for our onward journey to Greece

No amenity kit on this sector.

Seating/Bed

I would've preferred a flat/angled bed for this sector, but hey ho, the seats weren't bad. But cannot be deemed as a business class seat, premium economy at best. I would be gutted to spend my own money for a full fare club Europe sector on this flight.

I think you have massively over estimated what to expect on this sector. This is a European Band 4 flight, NOT a longhual service. It's priced as a European flight (and as you said, you got a great deal), and you get European service. Look at the competition to LCA....how may airlines offer a full flat seats and amenity kits? Zero. Look across the water to BEY/TLV/AMM...BA offer a "longhual" service to these destinations, despite the flgiht time being bascially the same. Look at the prices though. You're paying a ~ 500% mark up in J for this. It's supply and demand. LCA is a low yield, very competitive market. BA will not be flying full planes if they charge for the longhual service, but have successfully applied the European format to this route (with the same planes) for decades. Do you think that the ME3 would be able to offer a 5* service with longhual seats on a 5 hour sector when they are charge so much less in J? Seriously?

And just to price it out using the "find our cheapest fares", the cheapest LHR-BEY (2167 miles) rtn in business on BA is £1230, compared to LCA (2040 miles) at £584 (although I have seen LCA for much less).

Quoting newbief1yer (Thread starter):

This along with the inability to even choose seats during booking, without an extra charge, is quite unacceptable. I'm not sure how BA get away with this

The people that are scared away by such fees are generally infrequent flyers on BA, and those without status....generally those that don't contribute much to the bottom line. It massively favours full fare and top tier members, who all LOVE the policy as it guarantees a good selection of seats, even when booking at the last minute (which is when the fares are highest).
 
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newbief1yer
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 1:13 pm

Quoting WearyDrover (Reply 10):
Hi, once more, newbief1yer.
Having now read all three in tbe series, I am impressed how you were able to come up with an itinerary featuring three different airlines and three different aircraft types, even if the last type was unintended.
Hardware wise there doesn't appear much to distinguish the two cabins but the inflight service looks reasonable enough.
Great mood photo on Latsi beach.
Thanks for sharing.

Thanks Weary, for the kind words, much appreciated.

Quoting gabrielchew (Reply 11):
And just to price it out using the "find our cheapest fares", the cheapest LHR-BEY (2167 miles) rtn in business on BA is £1230, compared to LCA (2040 miles) at £584 (although I have seen LCA for much less).

Thanks for this information gabrielchew. Makes sense now. I did not realise the price difference was this massive. My opinion was, more in terms of the time of the flight, rather than the actual zones, hence i thought the 767's would be some sort of angled flat seats. Prior to this trip, i was unaware that BA used domestic 767 for this sector, and more over, my expectations was very high, which might have caused the slight negative connotation of the report. Thanks for clearing this up.

Quoting gabrielchew (Reply 11):
The people that are scared away by such fees are generally infrequent flyers on BA, and those without status....generally those that don't contribute much to the bottom line. It massively favours full fare and top tier members, who all LOVE the policy as it guarantees a good selection of seats, even when booking at the last minute (which is when the fares are highest).

That is a fair comment. Although my original comments still stand. Why treat me differently, in terms of service i receive, irrespective of my mode of payment for the ticket. Even though it was based on the points i had collected, i had collected it fair and square. I don't mind if the points i receive (in this case none) is different for different class/fares of tickets. But for a person just getting onto the business class ladder, there would not be a chance that he/she can pre-book their seats on top of coughing up the extra amount, after buying the ticket. Yes, this is skewed towards the people that BA care the most, but BA would also have to realise that the propensity of people willing to spend for a business class ticket is growing and would want to cater for them too. BA could most certainly block the 'Good seats' (like row 1 in First class) for their top members, but at least give us (the lesser people   )some sort of an option to pre-book seats in advance.
The same goes for any class - why not block the best seats (few rows) for the top members, and let the rest be open. Give the advantage to those who book in advance.
 
gabrielchew
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 3:03 pm

Quoting newbief1yer (Reply 12):
but at least give us (the lesser people )some sort of an option to pre-book seats in advance.

You do have the option....you just have to pay for it!

BA have stuck to this policy for many years, and so obviously they have run the sums. I think BA has an enormous number of top tier flyers (especially compared to, say, the ME3), and so really need to make extra efforts to accomodate them. It's always better to piss off people buying cheap fares (Y flex tickets include seat selection, as does Ruby from 7 days out, and Ruby is easy to get), than Gold pax buying full fare last minute tickets.

Quoting newbief1yer (Reply 12):
Why treat me differently, in terms of service i receive, irrespective of my mode of payment for the ticket.

Huh? It doesn't matter how you pay for the ticket (miles/cash/credit etc), you pay to preselect unless you a) have a baby, b) have OW status c) have a full fare ticket (in any cabin) or d) in First (and possibly a few other categories).

Quoting newbief1yer (Reply 12):
i was unaware that BA used domestic 767 for this sector

They're NOT domestic birds! They're primarily used on European routes, with the odd EDI/GLA (and very rarely get subbed on longhual too!).
 
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newbief1yer
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 3:29 pm

Thanks for your comments gabrielchew. all valid points.
Yes i do realise, that BA have always charged for pre-booking seats (unless the criteria you had mentioned) but wished they amend it a bit to be in line with the competition. they don't need to, but i wished they do.
Mind you, i am a BA fan, and if given a choice would only fly BA. My comments are based on the high expectations i have of them.
The main thing, is the sense of security, which i fully trust BA with. And that maybe the biggest factor for choosing an airline.
 
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Thu Jan 14, 2016 6:26 pm

Quoting newbief1yer (Reply 14):
My comments are based on the high expectations i have of them.

I think this is a problem BA often cause for themselves. They bill themselves as the best thing since sliced bread, then often fall short either of their own claims, or the inflated expectations the pax might make for themselves based on perceptions of the brand (like you seem to have done). I too am often dissapointed with BA, but only because I expect a lot. Conversely, I am rarely upset on Ryanair, despite the much lower standards, simply because I don't expect much, and they don't promise it either.
 
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RE: Part 3:BA Club Europe - LCA-LHR - Boeing 767-300

Fri Jan 15, 2016 8:56 am

Quoting gabrielchew (Reply 15):
They bill themselves as the best thing since sliced bread

Lol, true.

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