trent1000
Topic Author
Posts: 672
Joined: Tue Jan 30, 2007 3:55 pm

TG 787-800 BNE-BKK In J

Mon Mar 14, 2016 1:25 pm

I haven’t posted a trip report for a quite a long time because my last posts received almost no replies.
This time, I want to share some experiences with TG’s (fairly) new 787-800. The route was BNE-BKK on TG474, the longest current route served by TG using the 788. According to the crew, this aircraft type is configured for shorter-haul inter-Asian routes and therefore has no crew rest area. In lieu of this, two seats are reserved for crew rest in the rear J cabin and also two seats at the rear of the Y cabin.
TG’s 788 has 24 lie-flat seats in business class and 240 seats in economy class. Having flown a number of sectors on this aircraft (TG in Y), the configuration feels cramped, the seat pitch feels tight and the seats have the comfort of setting concrete. Given this, I knew I did not want to endure a 9-hour flight in Y and decided to splurge on a business class ticket (with onward flight TG sector to Japan). It was worth it.
Brisbane Airport is a very user-friendly place. The security staff are polite and friendly and they don’t shout out instructions military style as they do in a lot of other places. Security and immigration departure lines move well and don’t take long to clear. I checked in around 11:30 a.m. for a 2 p.m. departure. At this time of day, there are few international departing flights – hence even shorter queues. No one was waiting at check in, I got the seat I wanted in a cabin that had 17 seats booked (out of 22 available not counting the two reserved for crew rest). From check in to arriving at the Air New Zealand lounge took less than 10 minutes. The NZ lounge is currently undergoing renovation and in the past few months, noticeable improvements have included new and better furnishings such as seating and floor coverings. The staff are always cheerful and helpful. The attentive cleaners also now use a practically silent vacuum cleaner, whereas they used to use one with the squeal of a JT8D engine… The showers and toilets have not yet been renovated, but are still in quite good condition. It is always a treat to have a hot shower before a long haul flight and makes the experience feel all the more civilised. It is also convenient (usually standard) to have toilets in the lounge area – as opposed to having the leave the lounge on an excursion as you do in Singapore from the Kris Flyer Gold Lounge, Terminal 3, from where flights to Aus depart.

http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9781.jpg

The quality of catering at the NZ lounge is excellent and so is the range and quality of the beverages offered. Arriving on the cusp of morning refreshments and lunch, the food is all fresh and enticing. Free wifi is available in the lounge. It is certainly a decent sized lounge that accommodates passengers well without feeling too busy.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9780.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9785.jpg

Boarding announcements are made, but I decided to leave slightly earlier to take a few pics of the 788 pre-boarding. The flight time was expected to be about 30 minutes less than scheduled and so boarding was delayed a little. The gate staff were well-organised and patiently helped passengers wait in the correct area. In this case, the business class passengers waited to the left and all economy passengers waited to the right, which was practical given the seating arrangements in the lounge area there. Boarding was fast and smooth. The flight attendants were very friendly and called me by name throughout the flight.
This flight was on HS-TQE Kosum Phisai, one of TG’s six current 787s.
TG’s current 787-800 fleet comprises:
HS-TQA Ongkhara K
HS-TQB Chaturaphak Phiman
HS-TQC Pran Buri
HS-TQD Wapi Patum
HS-TQE Kosum Phisai
HS-TQF Kong Krailat

http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9788.jpg

http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9791%20-%20Copy.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9789.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9792.jpg

The footwells have noticeably different widths. My window seat had quite enough space for me, but the B seats were a few inches wider and the centre E, F seats had footwells seemingly as wide as the seats, having a very square rather than tapered shape.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9847%20-%20Copy.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9848.jpg (seat 12B)

A pre-take off, fragrant (orchid) hot towel was given as well as a choice of beverage. I was pleasantly surprised to see that TG serves Veuve Clicquot champagne, which has an excellent, fruity bouquet and is very tasty on the ground or in the air – and today’s flight was at 38000 feet.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9794.jpg

Scheduled departure is 2 p.m.. Pushback was at 2:13 p.m. and departure at 2:25 p.m. Thai’s 788 J seats are the same as United’s 787 seats. They are comfortable and spacious enough, but the 2X2X2 configuration does lack privacy. No one sat next to me, so I felt I had plenty of space. A disadvantage of this configuration is the window seat passenger having to step over someone to access the aisle. Another disadvantage is not having a privacy screen and being able to clearly (and brightly) see what the passenger next to you is watching on their large screen. TG’s AVOD system is adequate, but can be hard to navigate. It takes some playing around to see how the handset functions. There are enough music, tv and movie options, but I would not say the choices are extensive. If you want to listen to a various artists compilation album, there is no playlist to choose from. The only option is to start at the first song with no track fast forward option.

The food was excellent. The quantity and quality was great. Everything was tasty and well-heated. The timing of the service was also very good. The entrée of parma ham salad was a welcome change from the usual smoked salmon presentations. It was really excellent! My main course was a beef fillet with mushrooms and mashed potatoes. The beef was very soft and flavoursome. The cheeses were good and the two desserts served were also very good.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9811.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9810.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9812.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9813.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9815.jpg

The amenities kit had usual items, all of which are useful and were appreciated. The soft case also has a nice feel and can be recycled.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9807.jpg

The sun set as we flew over Indonesia and the window shades were all set to the dimmest shade, still allowing a lot of natural light to permeate the cabin without disturbing sleep. I didn’t recline to the sleeping position because I don’t sleep on flights (too excited) and this was only an eight and a half hour flight, so between the meal services, was time to gaze at the wonderful ITCZ cumulonimbus.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9828.jpg

The FAs were very keen to talk about the 787. They proudly showed me the USD$100000 microwave oven used just on the 787. SQ are camera shy in their galleys...
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9831.jpg

Some pics of the entry/front galley area.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9833.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9832.jpg

The second meal service was spicy chicken rice, which was very good. The Ferrero Rocher chocolates were a nice touch and the FAs provided more with hot drinks after the meal. I arrived feeling like a python that had just swallowed a goat (well, not quite that bad). There was certainly enough high quality food and beverage.
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9845.jpg
http://i1066.photobucket.com/albums/u403/rtwbbenjoyed/IMG_9844.jpg
Aren't the salt & pepper shakers cute?

We arrived on time at 8 p.m. and were bused to the terminal, alighting close to immigration. No one was waiting at the express immigration. I don’t remember the last time I didn’t have to wait at immigration in Bangkok. The luggage arrived soon after, completing a fast, smooth, quiet and friendly flight experience from check in to baggage collection. The experience was worth what I paid. TG used to fly a 777-300 to BNE daily, but I do prefer the cabin comfort of the 787. Having travelled on a dozen or so long haul 787 sectors, I definitely notice a lack of dry eyes, itchy throat, coughing, sneezing and overall fatigue. The aircraft is quiet on take off and is fairy quiet during cruise.

I’ll soon post a report of my TG A380 onward flight to Tokyo. That was quite a different (but also wonderful) travel experience to that on the 787.
 
anstar
Posts: 3173
Joined: Sun Nov 23, 2003 3:49 am

RE: TG 787-800 BNE-BKK In J

Mon Mar 14, 2016 3:25 pm

Nice report - just a shame they havent gone for direct aisle access for all J seats on the 787.
 
toobz
Posts: 864
Joined: Mon Jan 18, 2010 6:33 am

RE: TG 787-800 BNE-BKK In J

Mon Mar 14, 2016 6:26 pm

Nice report! Thanks for sharing. It is a shame that great carriers like this don't have aisle access for every seat...but I guess they make up for that with service! I would rather fly TG in this config that say DL or another US carrier in a 1x1x1 config though
 
N747PE
Posts: 82
Joined: Sat Jul 16, 2005 9:47 pm

RE: TG 787-800 BNE-BKK In J

Mon Mar 14, 2016 8:59 pm

Wonderful report So glad you got to enjoy J class
 
gabrielchew
Posts: 3812
Joined: Tue Aug 02, 2005 5:43 am

RE: TG 787-800 BNE-BKK In J

Tue Mar 15, 2016 9:29 am

Nice report! Shame the seats aren't direct aisle access.

Quoting trent1000 (Thread starter):
I haven’t posted a trip report for a quite a long time because my last posts received almost no replies.

Sadly a lot of the trip reporter community has left for greener pastures. I stopped posting when an IT fault wouldn't let me post my reports. No help given from a.net, so I now only stop by occasionally. I've seen day long gaps between postings/replys on here now, when just 2 years ago there'd be a post/reply every 2 or 3 minutes. Shame.

Quoting trent1000 (Thread starter):
The FAs were very keen to talk about the 787. They proudly showed me the USD$100000 microwave oven used just on the 787. SQ are camera shy in their galleys...

Wow, i'm always shocked at how much these devices cost.
http://my.flightmemory.com/shefgab Upcoming flights: AMS-RIX-BUD-VDA,ETH-TLV-FCO-LHR,STN-TXL-LCY,LTN-CPH-LTN,LGW-SZG,MUC-LHR
 
aozora
Posts: 72
Joined: Mon Feb 09, 2015 9:07 am

RE: TG 787-800 BNE-BKK In J

Tue Mar 15, 2016 10:42 am

It looks like a very comfortable way to fly from BNE. Shame they haven't opted for direct aisle access. Seems like the only drawback to an otherwise excellent experience.
 
DJMEL
Posts: 42
Joined: Thu Oct 30, 2008 5:06 am

RE: TG 787-800 BNE-BKK In J

Tue Mar 15, 2016 10:52 am

Nice Report trent1000 thanks for posting!

I do like Thai - they are a great Airline its just a shame they have 2-2-2 config in J on the 788.
 
trent1000
Topic Author
Posts: 672
Joined: Tue Jan 30, 2007 3:55 pm

RE: TG 787-800 BNE-BKK In J

Tue Mar 15, 2016 12:15 pm

I guess the 2X2X2 is because the 788 is configured for inter-Asian / regional routes. The red-eye BKK-FUK flights would have been nice to experience in J, even at just 5 hours or so (around 1 a.m. BKK dep and 8 a.m. arrival in Japan).

Another comment is that SQ235 was ready for push back around our departure. This is one of the three, long-standing SQ flights each day, soon to be 4 flights a few days each week. These three A333 flights are consistently full. They seem to easily fill three flights in J and Y cabins each day and I have often been on waiting lists to get in and out of BNE.

SQ has their own lounge in BNE though, so the NZ lounge had passengers on NZ and TG when I was there.

SQ235 offers a lunch plus snack service in Y for a flight of about 7.5 - 8 hours.
TG474 offers a lunch plus hot meal in Y for a flight of about 8.5 - 9 hours.

Thanks for your positive feedback, everyone!
 
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ATA L1011
Posts: 1315
Joined: Thu Mar 01, 2001 6:47 am

RE: TG 787-800 BNE-BKK In J

Wed Mar 16, 2016 5:20 am

Great report, that Beef and Potato meal looked yummy as you stated it was   !
Treat others as you expect to be treated!
 
trent1000
Topic Author
Posts: 672
Joined: Tue Jan 30, 2007 3:55 pm

RE: TG 787-800 BNE-BKK In J

Wed Mar 16, 2016 8:39 am

I was able to pre-order the beef online and it was really worth it!
 
nethkt
Posts: 1025
Joined: Thu Apr 19, 2001 10:27 am

RE: TG 787-800 BNE-BKK In J

Wed Mar 16, 2016 9:34 am

Thank you for sharing.

Everything looks so nice on THAI 787 Business class. It's different seat on the 787 compared to 380 and 77W Royal Silk but for max of 8 hours flight I could understand.

The salt and pepper shakers are so cute, they look like Dolphin's mouth piece!! I want them lol

Brgds,
NET-HKT
Let's just blame it on yields.
 
Luftymatt
Posts: 530
Joined: Sun Jan 25, 2009 7:27 pm

RE: TG 787-800 BNE-BKK In J

Wed Mar 16, 2016 11:27 pm

Great trip report and photos, thank you for sharing  
The 787 looks great in the Thai livery, and it's very interesting finding out what it's like flying on one.
chase the sun
 
zkncj
Posts: 3531
Joined: Wed Nov 09, 2005 4:57 pm

RE: TG 787-800 BNE-BKK In J

Thu Mar 17, 2016 5:51 am

Quoting trent1000 (Thread starter):
The NZ lounge is currently undergoing renovation and in the past few months, noticeable improvements have included new and better furnishings such as seating and floor coverings.

The new NZ Lounge just opened this week in an new location - they we're just temporary fixes while they we're waiting for the new lounge.

http://www.ausbt.com.au/first-look-n...land-star-alliance-brisbane-lounge

Quoting trent1000 (Thread starter):
It is certainly a decent sized lounge that accommodates passengers well without feeling too busy.

You're lucky that you would of just missed NZ124 which is an daily 77W service to Auckland, before this flight it was often only standing room. They could be 100-150 people of that flight in the lounge at once. The new lounge is twice the size, and can seat around 250.
 
F9Animal
Posts: 4308
Joined: Thu Dec 16, 2004 7:13 am

RE: TG 787-800 BNE-BKK In J

Sun Mar 20, 2016 7:36 am

Very nice trip report! I must be hungry, because that food looks tasty!
I Am A Different Animal!!
 
darnulAN
Posts: 4
Joined: Mon Apr 04, 2016 11:03 am

RE: TG 787-800 BNE-BKK In J

Sun Apr 17, 2016 1:28 am

Thanks for the great report - really enjoyed it! TGs 787 looks beautiful. Just a pity about the layout - agree direct aisle would have been nicer.

Hope you enjoyed  
 
Milesdependent
Posts: 625
Joined: Sat Sep 08, 2001 5:27 pm

RE: TG 787-800 BNE-BKK In J

Wed Apr 20, 2016 12:46 pm

Great report, thanks for posting. 787 looks good. Food liked a bit ordinary in terms of presentation. Glad it tasted nice.
 
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ams747757
Posts: 324
Joined: Tue Mar 24, 2015 1:14 am

RE: TG 787-800 BNE-BKK In J

Tue Apr 26, 2016 5:46 pm

Nice report! The 787 sure looks pretty in Thai's livery. Then again, I've yet to see Thai's livery on an aircraft and thought it was ugly. Even looks good on the whale!
 
ba319-131
Posts: 8306
Joined: Sat Jan 13, 2001 1:27 pm

RE: TG 787-800 BNE-BKK In J

Fri Jun 03, 2016 9:13 pm

Nice, read and pictures, I did enjoy your commentary and pictures.

Whilst I'm not keen on the 2-2-2 layout in J, Thai do provide decent catering, never had a bad meal.

It will be interesting to see if the A350's get the same 2-2-2 layout....
111 732 733 734 735 736 73G 738 739,7M8 BBJ 741 742 743 744 752 753 762 763 764 772 77L 773 77W L15 D10 D30 D40 AB3 AB6 312 313 318 319 320 20N 321 21N 332 333 342 343 345 346 359 351 388 CS1 CS3 I86 154 SSJ CRJ CR7 CR9 CRK 145 170 175 220
 
aozora
Posts: 72
Joined: Mon Feb 09, 2015 9:07 am

RE: TG 787-800 BNE-BKK In J

Thu Jun 09, 2016 1:18 pm

I'd just like to add an additional thanks for your report - I just booked a fantastic deal to visit my home country of Australia on TG, and since I haven't flown TG business class internationally, let alone their 787, reading your report was my inspiration (in addition to the excellent business class fares of course!). We are open jawing so leaving from MEL, which is supposed to be the A350 by that time. Anyway, thanks again.

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